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Subaru of Englewood
Englewood, NJ
241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday 7:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 241 reviews
July 02, 2025
I purchased a 2022 Volkswagen Atlas cross sport from this dealership around June 6th. Even after the salesperson (Gabe) telling me they had two keys for the car, the sales manager waited until he swiped my c dealership around June 6th. Even after the salesperson (Gabe) telling me they had two keys for the car, the sales manager waited until he swiped my credit card for my down payment / security deposit to tell me oh yeah we only have one key. At that point they are now offering to charge me up to $600 for a second key. I refuse this but now that they have my security deposit it is non-refundable so the sneaky sales manager knew exactly what he was doing. The finance writer Manny told me that the car did not have a warranty. I explained to him that it should still have the Volkswagen warranty which is 4 years 50,000 miles. He argued it did not and then proceeded to write the extended warranty that I purchased for 3 years and 36,000 miles to start on the day I bought the car. I called Volkswagen USA and gave them my VIN number and they gave me the specifics for my vehicle personally telling that my vehicle is covered bumper to bumper until March of 2026 or 50,000 miles whichever comes first. I contacted Manny in the finance department and explained this to him and told him that the warranty needed to be rewritten as I was not going to lose 15,000 miles as we oh no anything can happen in 15,000 miles. I still have not heard back from him after almost 2 weeks he does not return phone calls and I'm ready to take legal action or or file against better Business whatever I need to do because this is not right. His only answer is well if anything we would just cancel your policy and refund your money. So now I need to go look for a new warranty which is what I did not want to do and that is why I bought the warranty when I bought the car. Beyond that, the car has broken down four times since I bought it it has been at the Volkswagen dealership I just got it back for the third time, and the people at the dealership don't seem to care. I went to pick up my license plates and Manny would not give me any answer still. I spoke to my salesperson Gabe and told him about all the issues I'm having with my car and his answer was I don't know what to tell you. Stay far away from this dealership as once they have your money they don't care about you or what's going on with your car. Protect yourself at all costs go to a different dealership. More
by fireman 5
Employees Worked With
Gabe in sales, Andrew sales manager, Manny finance manager
June 20, 2025
Due to my limited experience with this dealership I can only speak about the sales department. I worked with Gregory Pla whom I have no negative comment on. He was not pushy at all from the very beginning only speak about the sales department. I worked with Gregory Pla whom I have no negative comment on. He was not pushy at all from the very beginning of my inquiry yet he was very accommodating and patient until the completion of the transaction. I being someone who is not good with technology, Greg took time going through the car’s features until he was sure I was comfortable with each functions. And yet his last words included “ Don’t hesitate to call nor don’t ever think you are a bother if you have any questions “. More
by Tingtong857
Employees Worked With
Gregory Pla
June 18, 2025
I really find the staff, management and techs as well as the environment to be top of the line — coffee is good too! Just a great place to purchase or lease a car! My number one go to for family and fri the environment to be top of the line — coffee is good too! Just a great place to purchase or lease a car! My number one go to for family and friends! You’re in great hands with the honorable folks at Subaru of Englewood! More
by Ldr.dogstare
Employees Worked With
Blanks and Kent (that Clark Kent for Superman)!
June 12, 2025
Trustworthy and very friendly. Besides doing a 6 month checkup took the time to look under the hood of my Crosstrek for any Rat damage of the engine wires. Besides doing a 6 month checkup took the time to look under the hood of my Crosstrek for any Rat damage of the engine wires. More
by delwoodcov50
Employees Worked With
Samantha
June 05, 2025
They responded immediately even though I showed up without a reservation. The staff at the store were very friendly and the video explanations were very helpful. without a reservation. The staff at the store were very friendly and the video explanations were very helpful. More
by hirochan3289
Employees Worked With
Kent Arias Mont
May 31, 2025
So far, VERY GOOD. I knew I wanted a Subaru. Once I was at the dealership, Rackeam was extremely helpful, explaining the options and financing choices. Once the purcha I knew I wanted a Subaru. Once I was at the dealership, Rackeam was extremely helpful, explaining the options and financing choices. Once the purchase was finished (very easy process), he gave me the information I needed to start driving my new car. I couldn't be happier with the process and the car. More
by pompous-exurban8f
Employees Worked With
Rackeam
May 16, 2025
Hector from the service depat. is absolutely fantastic. Communicated every detail and sent me a video and has the car ready asap. MY next car will be a subaru because of the serv is absolutely fantastic. Communicated every detail and sent me a video and has the car ready asap. MY next car will be a subaru because of the service dept. More
by asaverino
Employees Worked With
Hector from the service dept.
