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Subaru of Englewood

Englewood, NJ

4.6
180 Reviews

135 S Dean St

Englewood, NJ

07631

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180 Reviews of Subaru of Englewood

September 22, 2023

The service was good and service rep John was very accomateting and professional it was a good experience More

by Camille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John desantis, Rolf Hansen, Woody McFadden
Sep 22, 2023 -

Subaru of Englewood responded

Camille, we're glad to know that John and our team at Subaru of Englewood provided you with a good experience. Thank you for your positive feedback!

September 15, 2023

The service was excellent. There was very good explanation of how the issue was investigated. Very good communication. Everyone friendly and great to work with. More

by XMal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 18, 2023 -

Subaru of Englewood responded

We're glad to know you had a great experience with our team at Subaru of Englewood! We strive for excellent service and clear communication. Thanks for your kind words. We appreciate it!

September 08, 2023

Pleasant and cooperative group . Would have been nice to have a wash but they were a bit short staff that day More

by tships
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Desantis
Sep 10, 2023 -

Subaru of Englewood responded

We appreciate your understanding and positive feedback! Our team at Subaru of Englewood always aims to provide the best service possible, even on our busy days. We'll make sure you get that car wash next time around!

September 06, 2023

The service dept from the sales rep to the technician are courteous. The technician submitted a clear message explaining all the work that was performed on the xar More

by dianatwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody McFadden
Sep 07, 2023 -

Subaru of Englewood responded

Diana, we're glad to know you found our service department at Subaru of Englewood courteous and informative. We strive for clear communication with all our customers. Thanks for your feedback!

August 28, 2023

This is a great dealer. I was skeptical at first due to my previous experience, but Brandon Santa and Manny are very professional and honest. Brandon went out of his way More

by acruz1901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny and Brandon Santa
Aug 29, 2023 -

Subaru of Englewood responded

We're so glad to know that Brandon and Manny were able to provide you with a positive experience at Subaru of Englewood. We strive for excellent communication and professionalism, so it's great to hear this reflected in your visit. Enjoy your new car!

August 27, 2023

From top to bottom, Englewood Subaru has been the best. Working with John in the service Department has been easy and simply trust worthy knowing that what comes out for any repairs or simple maintenance i More

by mbbacmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Desantis (Service), Kevin Raineri (Sales)
Aug 28, 2023 -

Subaru of Englewood responded

We're delighted to know that you've had a great experience with John and our service department at Subaru of Englewood. Thanks for the review!

August 26, 2023

Never heard back that car was ready for pick up after service, until I went the next day. No answer on phone for hours, could not leave message, mailbox was “full”. More

by Sallysey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Woody McFadden
Aug 28, 2023 -

Subaru of Englewood responded

I'm sorry to learn about your recent experience with us. It's important that our customers are kept informed and can reach us easily, so it's disappointing to see we've missed the mark here. We'd like an opportunity to improve this situation - please get in touch when you have a moment. Thank you, John Simoes - Service Manager - (201) 816-6041

August 25, 2023

Excellent service and understanding. Identified problem and presented a solution quickly and professionally. We’ve always been very pleased with every aspect of this dealership. More

by tomvelardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service was great
Aug 28, 2023 -

Subaru of Englewood responded

Tom, we're glad to know our team at Subaru of Englewood was able to provide you with a quick and professional solution. We appreciate your kind words about our service!

May 12, 2023

Our service experience this week was positive in every respect. Samantha was especially attentive to our needs and the maintenance on our car was performed quickly and well. More

by reeves07666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Muller
April 11, 2023

Kevin is the most amazing, helpful person and gave me the most positive customer experience that I think I have ever had in my life! I haven’t bought a car in 10 yrs and he helped me navigate the whole proce More

by evieliu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Raineri
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