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Town Subaru - Service Center

Englewood, NJ

4.5
77 Reviews

77 Reviews of Town Subaru - Service Center

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June 18, 2025

I really find the staff, management and techs as well as the environment to be top of the line — coffee is good too! Just a great place to purchase or lease a car! My number one go to for family and fri More

by Ldr.dogstare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blanks and Kent (that Clark Kent for Superman)!
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Jun 18, 2025 -

Subaru of Englewood responded

Thank you for the glowing review! We're delighted to hear that our team and environment at Subaru of Englewood have made such a positive impression. We appreciate your recommendation and look forward to serving you, your family, and friends in the future!

June 12, 2025

Trustworthy and very friendly. Besides doing a 6 month checkup took the time to look under the hood of my Crosstrek for any Rat damage of the engine wires. More

by delwoodcov50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jun 13, 2025 -

Subaru of Englewood responded

We're delighted to hear that our team at Subaru of Englewood provided you with friendly and thorough service. It's great to know they went the extra mile by checking for any potential issues under the hood. Thanks for trusting us with your Crosstrek!

June 11, 2025

Personnel is courteous and efficient. My experience was very pleasant. I highly recommend this dealership. More

by MXVZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both employees were Hispanic. , Woody McFadden
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Jun 11, 2025 -

Subaru of Englewood responded

Thank you for recommending Subaru of Englewood! We're delighted to hear that our team provided a courteous and efficient experience. We appreciate your support and look forward to serving you again in the future!

June 08, 2025

First time there. Everyone was friendly and very helpful. Kent was awesome! They took great care of me More

by Mattymatt4543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent, Micheal Torres
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Jun 10, 2025 -

Subaru of Englewood responded

We're delighted to hear that Kent and the team at Subaru of Englewood made your first visit a great one! Thanks for sharing your experience with us.

June 05, 2025

They responded immediately even though I showed up without a reservation. The staff at the store were very friendly and the video explanations were very helpful. More

by hirochan3289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Arias Mont
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Jun 05, 2025 -

Subaru of Englewood responded

We're delighted to hear that our team at Subaru of Englewood was able to assist you promptly and provide helpful video explanations. Thank you for your kind words!

Jun 05, 2025 -

hirochan3289 responded

I’m happy you guy’s are happy!!

May 16, 2025

Hector from the service depat. is absolutely fantastic. Communicated every detail and sent me a video and has the car ready asap. MY next car will be a subaru because of the serv More

by asaverino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector from the service dept.
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May 16, 2025 -

Subaru of Englewood responded

We're delighted to hear that Hector provided such fantastic service at Subaru of Englewood! It's great knowing our team's efforts have made a lasting impression. We look forward to assisting you with your next Subaru purchase!

April 28, 2025

They put in the extra effort. ....110% percent. They took extra time to make sure they fixed the problem completely versus just the quick fix many other dalers and service centers More

by Consumer advocate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and Hector, Woody McFadden
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Apr 29, 2025 -

Subaru of Englewood responded

We're pleased to hear that our team at Subaru of Englewood went above and beyond for you! Providing thorough service is important to us, and we're glad it made a difference in your experience. Thank you for sharing this feedback!

April 14, 2025

I took my 08 Subaru for service at Subaru of Englewood I am very pleased with the complete service and I would highly recommend anyone who owns a Subaru to have it service there More

by Psymmion329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Montero is my service Advisor , Woody McFadden
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Apr 15, 2025 -

Subaru of Englewood responded

We're delighted to hear that you had a positive service experience with your Subaru at Subaru of Englewood! Thank you for recommending us, and we look forward to assisting you again in the future.

April 07, 2025

Kent was very helpful, courteous and professional. Everything went smoothly. Also my salesperson Greg always is there to help me. More

by Diane Zilz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody McFadden
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Apr 07, 2025 -

Subaru of Englewood responded

Diane, we're delighted to hear that Kent and Greg provided you with such a smooth experience at Subaru of Englewood. Thank you for your kind words!

March 15, 2025

1. Push for probably unnecessary service 2. Overcharged for wheel alignment, cost almost $200 while elsewhere usually costs around $100-$150 3. Long wait, inefficient service , waited more than 3 hours t More

by Yee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t want to hurt anyone
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