Town Subaru - Service Center

Great Service department that went above and beyond for me. I recently bought my dream car at an out of state Subaru dealer. I had it for a week and noticed a whirring sound that I thought was coming from the I recently bought my dream car at an out of state Subaru dealer. I had it for a week and noticed a whirring sound that I thought was coming from the center differential. When I took it in to Town Subaru I met with Jessie Arlington who became my service rep. They ran a diagnostic and deemed that the clutch needed to be replaced. Unfortunately the clutch isn't covered under warranty and I would have to pay out of pocket to get it fixed. Jessie and the service manager, Jeffery Couch worked it out and are covering the repair at no cost to me. These guys saved me a ton of time and money, I will be recommending these guys to all my friends and family from now on. More

Bad service had to pay twice My car had 3 lights on the dashboard. Took it here to get it fixed, they had to replace a part. When they said it was already fixed and ready I drove My car had 3 lights on the dashboard. Took it here to get it fixed, they had to replace a part. When they said it was already fixed and ready I drove it and I did't even get home and the lights were already back on! I went back again and they had to replace another part. I had to pay twice for labor when they shoulda fixed it the first time I was there. More

Please stay away from Town Subaru for repairs! The Town Subaru service department NEVER moved my car or put my car up on a lift (even after the service rep Woody assured me they did!). Town Subaru The Town Subaru service department NEVER moved my car or put my car up on a lift (even after the service rep Woody assured me they did!). Town Subaru tried to pressure me into $4000.00 dollar unnecessary repair. After towing my car to Ramsey Subaru, a $600.00 repair totally fixed my car. Please be wary of Town Subaru in Englewood N.J. service department. TOTALLY UNETHICAL!!! Tony Martins from Town Subaru was dismissive and insincere in his dealing with the issue. Tony Martins was EXTREMELY unprofessional and is not cable of handling unhappy customer. Subaru has always been a brand I have trusted (this 2015 limited Impreza is my second Subaru) and I will buy another. But Never from Town Subaru! And NEVER, NEVER have my Subaru serviced at Town Subaru in Englewood. N.J.!!!! More

Joe always has my car picked up and dropped off at my office. Great guy, great service. I also have been purchasing vehicles from this deal for over 20 years. I had the unfortunate experience of having t office. Great guy, great service. I also have been purchasing vehicles from this deal for over 20 years. I had the unfortunate experience of having to buy one somewhere else once before and refused to ever go anywhere else after the lesser experience at one of the competitive dealers. Town Motors 4 LIFE!!!!!! More