Subaru of Gallatin

This dealership is a fraud. We paid their service department over $4K for repairs only to continue to experience the same issues. When we took it back to them, they wanted anoth We paid their service department over $4K for repairs only to continue to experience the same issues. When we took it back to them, they wanted another $5K to do more repairs to which we said no. Then we took the car to get a second opinion and were told that several of the repairs they said they did were in fact not done. On top of that, no one at the service department will respond to us about the issue. They are just crooks plain and simple. UPDATE: Just got a call from the service manager and of course, they admit no wrong doing whatsoever. Additionally, they tell us NOW that because 6 months had passed, there was nothing they could do to help us. It's just crappy customer service from start to finish and rather than fix the original problem like they were supposed to the first time, they just want more money. Shameless and disgusting. Don't ever go there; they are crooks plain and simple and have no consideration for the customer at all. More

Great experience! We had all of needs and questions answered for us primarily by Miracle the internet manage. She was great. We also was helped by Jamar with the finan We had all of needs and questions answered for us primarily by Miracle the internet manage. She was great. We also was helped by Jamar with the financing. They supplied a bottom line price "out the door" for we brought our own financing. When we arrived to take delivery we were introduced and assisted by our very knowledgeable salesperson Eric. We were in and out in a very short time and on our way home to Germantown, TN 225 miles away. One of the best experiences we have had buying a new car in years. Subaru of Gallatin beat the Memphis prices hands down! Great place to do business. Would consider doing business there again. Keep up the good work guys! RDuke More

Had an amazing experience with them. They did a fabulous job getting me into a new car with the payment I wanted They did a fabulous job getting me into a new car with the payment I wanted More

Efficient and timely service department - willing to go the extra mile to provide customer satisfaction - Kudos to Chris and Seth for making this happen - the extra mile to provide customer satisfaction - Kudos to Chris and Seth for making this happen - More

Very friendly staff, pleasant waiting area, and the car was brought out shinny clean. Thanks! was brought out shinny clean. Thanks! More

Process as stated and sold me the brz at msrp. Others dealerships in nashville area had ridiculous markups on a new brz. Others dealerships in nashville area had ridiculous markups on a new brz. More

General Mgr of this dealership is Awesome. Very professional. Service Department is great. No complaints. Very professional. Service Department is great. No complaints. More