Subaru of Georgetown - Service Center

Brought my subaru here when my normal dealership was not able to service my vehicle due to a 'fluid shortage'. Found the process to call get an appointment easy and was able to schedule an appointment qu able to service my vehicle due to a 'fluid shortage'. Found the process to call get an appointment easy and was able to schedule an appointment quickly. Dropped off car in evening for next day service and they took care of my preventative maintenance needs and called to follow up what the multi point inspection showed. (This is exceptional because some places will only send you a video that you may or may not understand what is needed and it really is great customer service to have the ability to talk to your client, answer questions,etc...) Since the car was there they were able to take care of the other repair that day and get me back in my car. More

Just brought my car in for service and while I was waiting, I had a latte at the coffee bar. The Barnstable was very pleasant and she made my wait bearable. Latte was great also. waiting, I had a latte at the coffee bar. The Barnstable was very pleasant and she made my wait bearable. Latte was great also. More

The service was excellent, completed with in the time that I was told. The only problem I had is when I retrived the mail from home the was a recall letter that requires me to return to the dealer for a that I was told. The only problem I had is when I retrived the mail from home the was a recall letter that requires me to return to the dealer for a service repair that should have been flagged on the service advisor screen when I checked in. Now I need to make another appointment to have the repairs performed. Not happy. More

I took my car in for inspection, the first one since I bought it. I went at the right time on the wrong day, but they still allowed me to be seen. I love the new changes, coffee bar and video inspections. bought it. I went at the right time on the wrong day, but they still allowed me to be seen. I love the new changes, coffee bar and video inspections. More

Instant service on arriving for appointment. Super new waiting lounge. I like the email with video explanation of service along with service technician’s report. Super new waiting lounge. I like the email with video explanation of service along with service technician’s report. More

My first visit, the staff are very professional and attentive. I especially liked being able to see the video and technicians feedback. Conor is awesome! I'm so pleased with my Subaru. attentive. I especially liked being able to see the video and technicians feedback. Conor is awesome! I'm so pleased with my Subaru. More

I took my car in for the 120000 mile service and was provided timely and quality service from drop off to pick up. Including a video made by my service tech! Absolutely brilliant work! Thank you Subar provided timely and quality service from drop off to pick up. Including a video made by my service tech! Absolutely brilliant work! Thank you Subaru of Georgetown. More

Had to get a mix of scheduled and identified corrective maintenance done to my 2021 Crosstrek (plus get the annual vehicle registration annual renewal inspection). Damian and shop staff at Suburu of Georg maintenance done to my 2021 Crosstrek (plus get the annual vehicle registration annual renewal inspection). Damian and shop staff at Suburu of Georgetown did a great job and got us back on the road with an as-good-as-new Crosstrek. More

From the gentleman checking me in for scheduled maintenance to Adam checking me out the entire process was above my expectation. maintenance to Adam checking me out the entire process was above my expectation. More

Always quality work. I've never had an issue with any work performed by these guys. Not the cheapest, but quality is much more important. I've never had an issue with any work performed by these guys. Not the cheapest, but quality is much more important. More