Subaru of Georgetown - Service Center

Everyone is super friendly and professional. The dealership is clean. We are always taken care of in a quick manner. The dealership is clean. We are always taken care of in a quick manner. More

Service went well and the Service Advisors couldn't have been better! Initially I went in for a warranty mileage checkup and my service advisor was Damian Alarcon. He came to me in the waiting area severa been better! Initially I went in for a warranty mileage checkup and my service advisor was Damian Alarcon. He came to me in the waiting area several times to make sure I knew what was happening with the car as time progressed. As it turned out, there were two items that required further attention and parts. When the parts came in, Damian called me to schedule a followup appointment immediately. When I went in for the new appointment, I was greeted by Service Advisor, George Pelonis since Damian wasn't in that day. Again, I received excellent communication from George and, although I spent several hours waiting (I had planned for a long wait) I never had to wonder what stage of service my car was in. I will admit that it's been quite some time since I have owned a new car or had maintenance done at a dealership, but my ex spent many years working all facets of the service end of dealerships and probably my greatest pet peeve is poor service. I'm "old skool" and I remember when even the phone company offered great service. (Yes, I'm THAT old!). The Subaru of Georgetown Service Department provides 5 star service! Thanks! More

The changes to the service process is really great. The new waiting area, the streamlined check in and check much better. I was kept informed of the progress, cost and the time spent was minimal. Thank The new waiting area, the streamlined check in and check much better. I was kept informed of the progress, cost and the time spent was minimal. Thanks, Connor. More

Very efficient, friendly and thoroughly reviewed a series of check points, which were provided via a video. of check points, which were provided via a video. More

Damien, was amazing and the new ownership has really going above and beyond to make you feel comfortable. I love their pre- service video clips, pretty neat! going above and beyond to make you feel comfortable. I love their pre- service video clips, pretty neat! More

I had to have my car towed in. One of the best service experiences I've ever had. They were communicative throughout the entire process. It was honestly perfect. One of the best service experiences I've ever had. They were communicative throughout the entire process. It was honestly perfect. More

Just took my car in for the first service appointment. Everyone was pleasant and they were efficient. Snacks and coffee too. Service was great and scheduling beforehand also super easy. Everyone was pleasant and they were efficient. Snacks and coffee too. Service was great and scheduling beforehand also super easy. More

The folks who work there are always very pleasant and helpful. The waiting room is always clean and plenty of snacks and they offer Uber service if you cannot wait. I would not go anywhere else helpful. The waiting room is always clean and plenty of snacks and they offer Uber service if you cannot wait. I would not go anywhere else More

Hi, Very much impressed with the detailed servicing and explanation if the problem. Best part is they shared a short video to explain about the servicing. and explanation if the problem. Best part is they shared a short video to explain about the servicing. More

awesome folks here to service your car . I will return many more times and possibly even buy my next car here ... keep it going . Dont slack guys ! I will return many more times and possibly even buy my next car here ... keep it going . Dont slack guys ! More