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Subaru of Georgetown - Service Center

Georgetown, TX

4.9
64 Reviews

64 Reviews of Subaru of Georgetown - Service Center

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September 28, 2024

The overall experience for my first service was awesome. Damian was very helpful and informative. They sent me a video of the service being done explaining everything. Snacks and drinks were provided. T More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor Logan, Joseph Martinez, Bobby Mills, Damian Alarcon
Sep 30, 2024 -

Subaru of Georgetown responded

SJ, thank you for taking the time to provide this heartfelt feedback for us! It means the world to know that our team went above and beyond to serve you. Please do not hesitate to reach out if there is anything we may assist you with in the future! :) - The Team at Subaru of Georgetown

September 17, 2024

Great customer service and attention to detail. Love this dealership.Highly recommend for your next purchase. More

by Pmctmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzette Burrow
Sep 20, 2024 -

Subaru of Georgetown responded

Thank you for this positive note of recommendation! We appreciate your support and look forward to serving you again next time! :) - The Team at Subaru of Georgetown

September 12, 2024

Staff is great and the facility is being renovated to better assist the customers. Jose Martinez was very helpful in addressing Forester concern. More

by Darodmeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez, Suzette Burrow
Sep 17, 2024 -

Subaru of Georgetown responded

Thank you for letting us know how we're doing! We can't wait to have a revamped facility that is better equipped to give our clients a world-class experience. We appreciate the positive feedback and look forward to the next time you make it our way. :) - The Team at Subaru of Georgetown

September 11, 2024

Exceptional and quick oil change service but service advisor could not offer a fix to a known Subaru Problem concerning dim backup lights. "Just search the web for brighter lights because the parts depa More

by dbbuske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Alarcon
Sep 17, 2024 -

Subaru of Georgetown responded

Thank you for selecting us to assist with your vehicle servicing needs! We appreciate the raving review and look forward to serving you again next time. :) - The Team at Subaru of Georgetown

August 23, 2024

I am new to the area and needed to bring my car in for an oil change. I worked with Connor and I have to say that this is one of the best Subaru service experiences I have had- and I’ve been to dealerships i More

by ChiaChee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Aug 29, 2024 -

Subaru of Georgetown responded

Thank you for selecting us to assist with your vehicle's servicing needs! It's wonderful to see that Connor went above and beyond to serve you. If there is anything we may assist with in the future, please do not hesitate to reach out. Happy cruising! :) - The Team at Subaru of Georgetown

August 22, 2024

Connor and team did a great job servicing my Subaru, as always! I appreciate the speed, courtesy and thoroughness of the team! More

by tracy.knorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Logan
Aug 22, 2024 -

Subaru of Georgetown responded

Tracy, thank you for taking the time to share this positive feedback for Connor! Your support means the world to us and we appreciate you selecting us to serve you. :) - The Team at Subaru of Georgetown

August 13, 2024

I have always had a great experience with this dealership and will definitely use them again. Everyone is super friendly and helpful from the moment you pull in--service advisors and cashiers are always hel More

by Alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carmona was my service advisor; he was great! He kept me updated throughout the day about the progress on my vehicle. He also arranged for my Uber back and forth., Suzette Burrow
Aug 16, 2024 -

Subaru of Georgetown responded

Alison, thank you for this positive review! We are constantly striving to deliver world-class experiences to our clients. If there is anything we may assist with in the future, please do not hesitate to reach out! Happy cruising! :) - The Team at Subaru of Georgetown

August 01, 2024

Express service was outstanding. In and out in less than hour with an appointment. Service rep, Bobby was outstanding in explaining what was being done and communicating when car was More

by Ralpheli1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzette Burrow
Aug 02, 2024 -

Subaru of Georgetown responded

Thank you for taking a moment to let us know how we're doing! It's wonderful to see you had an exceptional experience with our team. If there is anything we may assist with in the future, please do not hesitate to reach out! :) - The Team at Subaru of Georgetown

July 26, 2024

Shop Foreman James McCumber AND Service Adviser Adam Crabb made this service visit one of the BEST in my decades of automotive experience. Having previously worked as a TECHNOLOGY SERVICES SPECIALIST a More

by PaulWordman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McCumber, Adam Crabb, (Admin listing above NOT recognized)
Jul 31, 2024 -

Subaru of Georgetown responded

Paul, thanks a million for the glowing review! Your support is greatly appreciated and we will be sure to share your kind words with James and Adam. We'll see you next time! :) - The Team at Subaru of Georgetown

July 26, 2024

Took my vehicle in for 12000 mile maintenance. Our service rep Damian as very nice & kept us informed. Our appointment was on time & we are pleased with our service! More

by Bren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Jul 31, 2024 -

Subaru of Georgetown responded

Bren, thank you for choosing us to assist with your vehicle's servicing needs! We are beaming with joy to see that Damian went above and beyond to serve you. Let us know if there is anything we may assist you with in the future! :) - The Team at Subaru of Georgetown

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