Subaru of Keene

Shannon, was very friendly and great to work with. She helped us find the right car. We are very happy with the Subaru Legacy. I highly recommend Shannon! Thanks Shannon! When we are ready to buy our nex helped us find the right car. We are very happy with the Subaru Legacy. I highly recommend Shannon! Thanks Shannon! When we are ready to buy our next car we will def. come to you! More

I stopped by Subaru of Keene after my old car finally died. It was also a Subaru and after 300K miles I was certain that my next car would be a Subaru. I was looking around the lot and ran into Shannon w died. It was also a Subaru and after 300K miles I was certain that my next car would be a Subaru. I was looking around the lot and ran into Shannon who took the time to stop what she was doing and introduce herself. This was the first time I was considering purchasing a new vehicle and I wasn't exactly certain how to proceed. We chatted for a minute and she asked if I would like to meet with her inside after she finished what she was doing. We sat down and discussed the WRX that I was interested in for a bit and I took it out for a test drive. She talked about some of the features of the car and admitted she wasn't the expert but she seemed to know her stuff. I believe I had a couple of questions that she didn't know the answer to off the top of her head but she found out once we returned to the dealer. We didn't talk numbers or anything that day and I had to wait for some work related expenses to be reimbursed so that I would have a down payment. I told her that I would be back on my next day off to continue the conversation about the purchase. She was fine with that and kept in contact over the course of the week and a half that went by. She even texted me a picture of the car that I was interested in. So I went back and I had changed my mind on the color of the car I wanted. The dealership found one with most of the options that I wanted and in the color I wanted (hey if I'm buying new it better be the right color too). The option that the car didn't come with was fog lights and Subaru of Keene installed those and it looks like it came that way from the factory. Shannon was very low pressure. She wanted me to make sure that I was getting the car that I wanted. I feel that they were very reasonable on price after doing some research online. Once I had made my mind up Shannon handed me over to Dan to fill out the financing paperwork. Dan was very personable and made the financing paperwork bearable. He guided me through some of the extras that are available. So the bottom line is that I would definitely recommend Shannon Jewell and Subaru of Keene. I am very happy with my new car and the attention that I received from Shannon. More

When I went to Subaru of Keene, I was treated in a very friendly manner. That day I had been to six dealerships in the local area. After weighing all the information I had received from the six dealership friendly manner. That day I had been to six dealerships in the local area. After weighing all the information I had received from the six dealerships, Subaru of Keene rose above all the others as far as pricing, engineering, zero percent financing and extras that are included in the transaction. Actually, since this was my third Subaru, it was a no-brainer. My wife and I have been driving Subarus for sixteen years. More

This will be my 6th Subaru, 5 of which I have bought from Subaru of Keene. Ken Goff is a credit to the sales staff. He answered all my question and gave me honest straight forward answers . Never any high pr Subaru of Keene. Ken Goff is a credit to the sales staff. He answered all my question and gave me honest straight forward answers . Never any high pressure tactics. His final offer on trade was at just what I expected from online research. I am extremely pleased and highly recommend Ken Goff at Keene Subaru. Keene Subaru knows what keeps a customer coming back and they do it right. More

I loved how I was able to wonder around and look at some cars before being bothered to buy something!! I walked in the door and Shannon Jewell was there to greet my husband, kids, and myself!! From there I cars before being bothered to buy something!! I walked in the door and Shannon Jewell was there to greet my husband, kids, and myself!! From there I told her what I was interested in. She went and found out what was on the lot and we started test driving. And we bought a car!! Love it!! More

We live about 45 miles away from the Subaru of Keene dealership but we went there because they have a wonderful reputation for putting the customer first and foremost. Our experience, from the moment we dealership but we went there because they have a wonderful reputation for putting the customer first and foremost. Our experience, from the moment we walked in, was exemplary. Friendly, helpful, informative sales rep and all the way through the paperwork. We love Subaru products, especially with the weather of the northeast and our Forrester is our latest in the Subaru line we have purchased. Our sales person explained all about the Forrester, showing us the features and taking us for a test drive, answering our questions. We are very appreciative of the efforts put forth by all of the staff at Subaru of Keene to help us get into the 2013 Forrester. More

Curt was an excellent Sales Rep, very easy going and pleasant to interact with. We purchased our son's first vehicle thru Curt. It was smooth as silk. He was very knowledgeable about the Impreza, option pleasant to interact with. We purchased our son's first vehicle thru Curt. It was smooth as silk. He was very knowledgeable about the Impreza, options, engine, features. We actually specifically requested him, due to a previous visit to the dealership over a year prior. He will be highly recommended to our friends. Even my dog was happy. Why go anywhere else? This is my eighth Fenton Family vehicle, either purchased or serviced since I moved to the area in 1988. We could have easily traveled to milford instead. Shannon Jewell was also quite pleasureable to work with. Makes you feel welcome, big smile. Deserves a raise frequently. Sorry she isn't working in my office! Dan K, the finance manager very efficient, ball of fun. More

My husband and I were looking to replace my car as mine was 10 years old. We went to this dealership (about an 80 minute drive) because of their reputation. Other Subaru dealerships nearby I haven't heard was 10 years old. We went to this dealership (about an 80 minute drive) because of their reputation. Other Subaru dealerships nearby I haven't heard great things so we decided to make the trip down there just to look at what they had. As soon as we arrived Ken had greeted us and our children. As soon as we pulled up Ken knew all about the current Subaru I was driving which was comforting to know how much he knows about Subaru's. There was even a room for where our kids could hang out, color, watch TV while we talked car business. The best part is that our whole family got to test drive the car we wanted by ourselves, which most dealerships would not allow you to do that. The vibe at this place was great, and they are right on top of customer service. I had looked at other cars, however, with our New England winters I wanted a car that I could trust in the snow. Previously owning a Subaru I was already familiar with how well they handle in the snow, so which is why we wanted to get another one. Even if you don't live close, it's worth the drive down there. They do not pressure you into any deals, they are well informed about their cars and try to work with your budget. More

We decided to purchase a Subaru based on Consumer Reports' high rating in several categories. After considering several models, we chose the new Forester. Ken's indepth product knowledge on every mod Reports' high rating in several categories. After considering several models, we chose the new Forester. Ken's indepth product knowledge on every model was essential to our finding the right model for our needs. Ken was fun to work with and was never "high pressure". Ken represents the Fenton Family well and we look forward to another 20 years of excellent customer service! More

I can't stress enough how nice the web site was (locally produced info!) and the responsiveness of Kira to my online queries before coming down. She actually listened to my requirements and recomm (locally produced info!) and the responsiveness of Kira to my online queries before coming down. She actually listened to my requirements and recommended specific cars! (Other dealerships wouldn't bother.) Shannon was also great. More