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Subaru of Keene

Keene, NH

5.0
444 Reviews
Why Buy & Service at Subaru of Keene --Lifetime Powertrain Warranty — Coverage for as long as you own it, at no extra cost. --Transparent Pricing — No gimmicks, no hidden fees. Just straightforward numbers. --Simple, Stress-Free Process — Built around your time and your needs. --Award-Winning Team — Friendly, knowledgeable pros dedicated to making your experience exceptional. How Do We Do Business? >Every customer is unique. Expect respect, honesty, and straight talk. >Clear communication and consistent follow-through—every time. >Pressure-free showroom: explore Subaru at your pace, not ours. >Passionate, knowledgeable sales professionals who listen first and guide you to the right fit. >Long-term relationships over short-term profit. >Reputation is earned by actions, not slogans. >Community matters. We invest where we live and work. Our people are at their best when they’re helping others—customers and neighbors alike. If these values resonate, come experience a hassle-free way to buy or service a car at Subaru of Keene—whether you’re coming from Vermont, Milford, NH, or anywhere in the Monadnock region. Read our unedited reviews from customers across NH, VT, and MA to see how we deliver.
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11 Production Ave

Keene, NH

03431

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Showing 444 reviews

June 15, 2023

I just bought a Subaru Impreza, and Russ Berry was so helpful. We had to do everything over the phone because I live in NYC; he accommodated me in every way. I can't recommend him and his support team More

by kristy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russ Berry
March 07, 2023

This is my second purchase from Subaru of Keene in as many years and I couldn’t be more thrilled! My brand new 2023 Subaru Forester Wilderness is absolutely hands down the best Subaru I have ever driven More

by zluc85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kennedy, Craig Baroussa
July 29, 2022

I visited them and everyone was very helpful and respectful and I would recommend them to everyone! More

by Beata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 09, 2022 -

Subaru of Keene responded

Beata, Thank you for taking the time to share your experience! Please don't hesitate to reach out in the future for any vehicle needs! Enjoy the new ride! Regards, Subaru of Keene

July 26, 2022

I came in looking for a reliable vehicle and the sales team went above and beyond to get me into a car I could afford. The sales mangers was especially helpful in the process. More

by jsnowwhite1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire Sales Staff
Aug 09, 2022 -

Subaru of Keene responded

Thank you for taking the time to share your experience with us! We really appreciate the feedback! Best, Subaru of Keene

July 26, 2022

The best dealership experience I’ve ever experienced! ! The employees, staff, and facility should be an example to all!! We are always treated with respect, get the best deals, and with a smile. More

by Johnson Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher General Manager , Donovan Fenton
Aug 09, 2022 -

Subaru of Keene responded

Thank you so much for sharing your experience with us! We strive to always provide A+ customer service and are so happy to hear that you had such a positive experience. We appreciate the feedback! Enjoy your new Subaru! Best, Subaru of Keene

July 26, 2022

I bought my forester there and was very pleased. Sales staff and management attended to all of our car buying needs, answered all questions, and created a fun and enjoyable car buying experience. I More

by Iwonab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian the manager
Aug 09, 2022 -

Subaru of Keene responded

Iwona, Thank you for sharing your experience, it goes a long way in helping us make sure we are able to give each and every customer a great experience! We hope you enjoy the new vehicle and look forward to seeing you soon! Best, Subaru of Keene

July 26, 2022

I was on the verge of just keeping my old clunker because of the hassle It became visiting a handful of dealers. That all ended at Subaru of Keene. Brian Fisher went out of his way to help get me into a new More

by JohnM201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Aug 09, 2022 -

Subaru of Keene responded

John, Thank you for taking the time to rate your experience at Subaru of Keene, we appreciate the feedback! Please don't hesitate to let us know if you need anything else in the future! Best, Subaru of Keene

July 18, 2022

Once again Kathy Kelley and Subaru of Keene exceeded or expectations with a fantastic deal and even better service. Thank you SOK! More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Kelley, Donovan Fenton
Jul 26, 2022 -

Subaru of Keene responded

Bill, Thank you so much for your kind words. We are certainly lucky to have Kathy on the team and we will be sure to share your review with her. If you need anything in the future please don't hesitate to reach out! Thank you! Scott

February 28, 2022

Just got my car back from having oil change and tires rotated they aligned the vehicle but amongst them checking my air filter which they couldn’t have actually removed it they left it unlatched and open More

by ….
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Jul 06, 2022 -

Subaru of Keene responded

Good Afternoon, We are very sorry for any inconvenience or miscommunication regarding your service with us. Please reach out directly to our service manager, Justin in the future with any questions or concerns. Thank you, Subaru of Keene

December 09, 2021

I brought my car in for new tires last week and the tech broke one of my tpms sensors. They didn't notice the leak in the tire so I had to come back to have it replaced. I was told it was just a failed part More

by Nbwein2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Jul 26, 2022 -

Subaru of Keene responded

Good Morning, We are sorry for your recent experience with our service department. Please do not hesitate to reach out to Justin Tyler, our service manager directly with any future questions or concerns. Best, Subaru of Keene

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