Subaru of Keene

It was a pleasure purchasing my new Subaru from Curt. A new car is a big investment, and it's a little scary. Curt took the time to show me the inventory that Subaru of Keene had...and patiently pointed o new car is a big investment, and it's a little scary. Curt took the time to show me the inventory that Subaru of Keene had...and patiently pointed out the differences between the cars on the lot. He gave my husband and I privacy to discuss our options with each other. He was not agressive or pushy....I felt like he truly wanted me to purchase exactly what I wanted...not like he wanted me just to buy something. And he was willing to work with me to make sure I could stay within my budget! Curt also explained the service department operations to me. While I wanted a car that was better on gas, has a high safety rating and was affordable, it was also very important to me to know that I will be able to get the service I need without rearranging my schedule. Subaru of Keene offers evening and Saturday service hours, and allows me to both schedule my appointments and keep track of my service right online. And knowing that I can get a loaner if my car has to visit the dealership overnight is awesome....I don't have the time to be without a vehicle. I was very happy with the value I got for my trade-in. I had done some research prior to going to the dealership, and was pleased to get about what I was expecting without haggling about it. Signing on the dotted line is always overwhelming....and I typically worry about whether or not I made the right decision. But not this time. Since bringing my car home, the folks at Subaru of Keene have followed up with me a couple of times to make sure I'm happy with my purchase. And I have to say .... I absolutely am! Every time I look at my new car, I smile! I have not questioned the purchase at all. More

I was happy with my experience with Subaru of Keene. Everyone was friendly and professional. Anthony Mastronardi was great to deal with and he understood our needs. I would highly recommend Him and Suba Everyone was friendly and professional. Anthony Mastronardi was great to deal with and he understood our needs. I would highly recommend Him and Subaru of Keene to anyone. More

I had a great experience buying a car at Subaru of Keene. Mark was very pleasant and helpful. I did not feel pressured at all. Mark and the other employees made the process easy and stress-free. Mark was very pleasant and helpful. I did not feel pressured at all. Mark and the other employees made the process easy and stress-free. More

The dealership has a good selection of vehicles to choose from. My salesman, Anthony, was very knowledgeable and helpful. I checked the Kelley Blue Book etc. values for my trade before I got there and got ab from. My salesman, Anthony, was very knowledgeable and helpful. I checked the Kelley Blue Book etc. values for my trade before I got there and got about what I expected for my car. More

I would like to add that this dealership went above and beyond my expectations to delivery an amazing delivery service along with very professional presentation by all staff. I was able to arrange the dea beyond my expectations to delivery an amazing delivery service along with very professional presentation by all staff. I was able to arrange the deal remotely from out of state with utmost satisfaction and expectations were clearly set at all stages of the deal. The options for warranty plans and payment options were at all times made very clear and easy to understand. Although I did not go with the warranties available, I am certain that if I were purchasing a Subaru for a family member that I would consider the purchase of warranty protection. The facility was very well maintained and I always felt welcomed and appreciated as a customer. I worked with Mark Carey initially via the internet to begin the deal. He was a pleasure to talk to and shows a passion for his work. Ultimately he had to transfer me to another colleague, Scott Peabody as he had to travel out of town. When I did meet him, he was ever the professional and diligent with working with Scott to help me get the car I wanted. Scott worked tirelessly to help me with the deal and paperwork. He kept me comfortable and confident in my decision to fly to this dealership for making my purchase. His desire to make sure that I understood the features of my vehicle was impressive. Even though I new a majority about the information regarding the vehicle as I had researched extensively beforehand, Scott showed patience and friendliness that impressed me very much so. I would highly recommend this dealership to friends willing to make the travel. More

Kim was very personable and never pushy. I was comfortable working with her as a salesperson. I also felt I was offered a fair deal on my trade. Everyone I spoke to and worked with in this process comfortable working with her as a salesperson. I also felt I was offered a fair deal on my trade. Everyone I spoke to and worked with in this process was friendly and helpful. Thank you. More

Wonderful experience with our car purchase! Kim made it a joyful and extremely smooth transaction. Plus we made a new friend at Subaru!! Thank you, Kim, for all your help a joyful and extremely smooth transaction. Plus we made a new friend at Subaru!! Thank you, Kim, for all your help More

This being my first brand new car, and first time dealing with Subaru of Keene, I had an absolutely wonderful experience! Anthony goes above and beyond in maintaining communication throughout the deal and ma with Subaru of Keene, I had an absolutely wonderful experience! Anthony goes above and beyond in maintaining communication throughout the deal and making the customer feel at ease. I would jump at a chance to work with him and Subaru of Keene again if buying another car. More

Anthony made buying a new car an easy process. He was terrific. I AM recommending him to evryone I know! He brought a common sense approach to the process. He listened, and then delivered. terrific. I AM recommending him to evryone I know! He brought a common sense approach to the process. He listened, and then delivered. More

Brian spent a lot of time with me as I test drove and compared the features of two car models. Unlike other salespeople I have dealt with in the past, Brian geared his presentation to my needs and didn' compared the features of two car models. Unlike other salespeople I have dealt with in the past, Brian geared his presentation to my needs and didn't waste my time technical information I did not need and was not interested in. After I purchased the car he was careful to cover all the information on the new owner checklist and made sure I knew everything I needed to know to drive the car safely. He also steered me toward a finance person who gave me the information I needed to decide between financing or going into my savings. Subaru of Keene is obviously focusing on customer satisfaction and everyone in the dealership seems to be on the same page! More