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Subaru of Keene
Keene, NH
444 Reviews
Why Buy & Service at Subaru of Keene
--Lifetime Powertrain Warranty — Coverage for as long as you own it, at no extra cost.
--Transparent Pricing — No gimmicks, no hidden fees. Just straightforward numbers.
--Simple, Stress-Free Process — Built around your time and your needs.
--Award-Winning Team — Friendly, knowledgeable pros dedicated to making your experience exceptional.
How Do We Do Business?
>Every customer is unique. Expect respect, honesty, and straight talk.
>Clear communication and consistent follow-through—every time.
>Pressure-free showroom: explore Subaru at your pace, not ours.
>Passionate, knowledgeable sales professionals who listen first and guide you to the right fit.
>Long-term relationships over short-term profit.
>Reputation is earned by actions, not slogans.
>Community matters. We invest where we live and work.
Our people are at their best when they’re helping others—customers and neighbors alike.
If these values resonate, come experience a hassle-free way to buy or service a car at Subaru of Keene—whether you’re coming from Vermont, Milford, NH, or anywhere in the Monadnock region. Read our unedited reviews from customers across NH, VT, and MA to see how we deliver.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 444 reviews
April 19, 2019
Amazing service on my overall Outback repair needs When my dashboard turned into a flashing Christmas tree on the way to Mount Snow I brought my car to Keene. Ryan the tech and his service manager prom When my dashboard turned into a flashing Christmas tree on the way to Mount Snow I brought my car to Keene. Ryan the tech and his service manager promptly got my car in and found the issues. Yes I admit I neglected to have some parts replaced a few miles back and they noted and replaced those. More importantly my transmission had gone on my 6 cylinder 2013 outback. I received a loaner outback (very nice limited 4cyl package) and was on my way. A short time after I got a call saying my car was ready for pick up. Much appreciate the fast and friendly service here in Keene! More
by Bsmuda
Employees Worked With
Service Department
July 10, 2017
Inspected ? eight weeks after purchase,the brakes failed They couldn't tell the brakes were defective when the car was purchased? They said it was "braking hab eight weeks after purchase,the brakes failed They couldn't tell the brakes were defective when the car was purchased? They said it was "braking habits"....really?? then everyone needs new brakes after eight weeks. More
by VTbuyer
Employees Worked With
Craig Bourassa
February 18, 2017
Seamless and effortless, great service all around! The whole staff at Subaru of Keene from top to bottom far exceeds the industry norm- They provided great service, had a friendly and knowledgeable sta The whole staff at Subaru of Keene from top to bottom far exceeds the industry norm- They provided great service, had a friendly and knowledgeable staff, made a painless and phenomenal deal, and were overall just incredibly easy to do business with. What more could a buyer ask for? The great reputation of this dealer group is very well deserved as the Fenton Family Dealerships and Subaru of Keene operate with absolute integrity, delivering service seldom seen anywhere. Thank you so much for yet another great experience and especially thank you to Mr. Fenton, George, Craig, Will, and Kathy- my wife and I greatly appreciate everything and for taking such great care of us!!!! Now we are one step closer to being ready for the twins that are coming!!! =) More
by JW&Twins
Employees Worked With
George Thompson, Craig Bourassa, Will Therieau, Kathy Kelley
November 16, 2016
Excellent dealership Went to Keene Subaru because it was the closest dealership to my house. This is my second Impressa my first was a 2010, the 2016 Impressa is much nice Went to Keene Subaru because it was the closest dealership to my house. This is my second Impressa my first was a 2010, the 2016 Impressa is much nicer. The cockpit is very has more legroom, the 2010 always felt like it was cramming my right leg. My car seat is the most comfortable car seat I've ever sat in! So much for the car. My car buying experience at Keene Subaru was by far the best car buying experience I've ever had. To completely grasp this you've got to understand that I was upset about purchasing a new car: My old Subaru would require a lot of engine work at 230K and I had planned on it making 500K. After a lot of deliberation I decided to buy a new car rather than repair the old car. Very glad I bought a new car. I paid the SAME price for the 2016 impressa that I paid for the 2010! At no time did I feel pressured Cathy was terrific More
by Rhinoman
Employees Worked With
Kathy Kelley
August 23, 2016
Awesome We had an appointment at 10:30 at kneene Subaru.we were their on time and they were right their waiting for us . They took us right in and they even a We had an appointment at 10:30 at kneene Subaru.we were their on time and they were right their waiting for us . They took us right in and they even asked us if we wanted to run any errands while we were waiting. They offered a shuttle car to drive us around. They were awesome. More
by Sub2016
Employees Worked With
Jason in service dept.
September 07, 2015
great time We loved kathy she treated us like family..it was really great to deal with a woman also..nothing phoney, no pressure...it was a lot of fun thanks to We loved kathy she treated us like family..it was really great to deal with a woman also..nothing phoney, no pressure...it was a lot of fun thanks to Kathy's great knowledge and sense of humor .... More
by kate
Employees Worked With
Kelly barber, Kelly Barber
April 23, 2015
Sales in Keene Kathy Kelley was wonderful to work with - honest, personable and responsive. She is excellent and I highly recommend working with her specifically at Kathy Kelley was wonderful to work with - honest, personable and responsive. She is excellent and I highly recommend working with her specifically at Subaru of Keene. More
by EGP
Employees Worked With
Kathy Kelley
April 21, 2015
Misleading Dealer Add-ons I spoke with another dealership who would have offered me between $1000 and $2000 more for my exact trade-in to Subaru of Keene. This was when I was c I spoke with another dealership who would have offered me between $1000 and $2000 more for my exact trade-in to Subaru of Keene. This was when I was canceling a bumper to bumper contract with them on my previous vehicle: I had driven it for about 3000 miles, and received ~$1700 back from the original $1900 purchase price. I was mislead to believe that I would have the same contract on the vehicle I was purchasing from Keene. Before I received this vehicle, I asked to opt out of the $1900 add-on from my purchase order and take the car as is. I was told that if I cancel the add on I would reduce the price by $260.00. I felt very deceived throughout the whole process. I would not recommend this dealership. More
by subywrxguy
Employees Worked With
Kelly Barber
April 12, 2015
Great car buying From the very start Dick Smith did not pressure us into buying. He let us look, was there to answer questions and did not push to make a sale when we From the very start Dick Smith did not pressure us into buying. He let us look, was there to answer questions and did not push to make a sale when we told him we would be back another day to test drive the outback. He was true to his word and sent us a brochure on the outback when his supply came in. When we had decided to go back to test drive we called Dick and he was there with a car waiting for us to drive. We were sold and bought the Subaru outback. We had the same experience with Dan the financial manger with obtaining our loan with a payment we could live with. Overall we would recommend the Subaru of Keene dealership hands down. More
by brenda502
Employees Worked With
Dan financial manager, Ken Goff, Richard Smith
April 10, 2015
Best car buying experience in a long time! We recently picked up our new Subaru Outback and couldn't be more pleased. Purchasing this vehicle was the best car buying experience we've had in a l We recently picked up our new Subaru Outback and couldn't be more pleased. Purchasing this vehicle was the best car buying experience we've had in a long time. We first contacted the dealership via e-mail- told them exactly what we were looking for- got a reply right away, Made arrangements to visit the showroom and within minutes were greeted by the friendly staff who worked as a team to get our trade-in appraised, locate a car that matched our requirements and then put their best deal on the table- all within 45 minutes! No games, no back and forth to the "back office" a dozen times. Our new Outback was ready before we expected- and upon delivery, our Sales Rep Scott showed us all the new features and how to use them. We are very pleased with the entire experience! More
by Happy Subaru Owners
Employees Worked With
Kelly Barber, Scott Peabody
