Subaru of Keene

This is the second purchase we have made at Subaru of Keene in about 2.5 years, and this last purchase was even smoother than the first. From the beginning we were treated very well by Brian Battersby, w Keene in about 2.5 years, and this last purchase was even smoother than the first. From the beginning we were treated very well by Brian Battersby, who noticed my wife and I looking at used cars in the parking lot. We had a pleasant conversation and advised we were shopping around. I contacted Brian Battersby via e-mail and all questions were answered promptly and courteously. We made a tentative appointment to look at new cars the following day and it could not have been more pleasant, all the staff at the dealership was very outgoing as well and the new facility is impressive. Brian demonstrated a great rapport with his colleagues as well, as we were well informed at every step and were in our new car within a matter of hours. At no point did we feel any pressure or rushed and we got a great tutorial on our new outback from Brian. We as a family have made this dealership our top choice and would recommend it highly to any of our friends and family. Thanks again to all at Subaru of Keene , especially Brian!Sincerely,Jonathan and Stephanie Dalton. More

Driving to Keene from Pittsfield, Ma was the best decision I persuaded my husband to do. Not only was your new sales building very impressive, we loved the how friendly everyone was. Michael Babi decision I persuaded my husband to do. Not only was your new sales building very impressive, we loved the how friendly everyone was. Michael Babineau was our sale professional. He gets two thumbs up!!! He was extremely patient and courteous. He made our decision to purchase a new vehicle from your establishment enjoyable. We drove away confident that we made a fair trade. We would and will recommend your Subaru dealership to our friends and family. We are looking forward to seeing you again soon for added accessories to our newly purchased vehicle. Thanks Keene Subaru!!!! Carl & Patty Behan More

We have come back to Subaru of Keene for almost 10 years because for the outstanding service and value we have received from everyone. We continue to come back to Anthony Mastronardi for our car purchases a because for the outstanding service and value we have received from everyone. We continue to come back to Anthony Mastronardi for our car purchases and he continues to exceed our expectations each time. He is friendly, knowledgeable and unhurried. He takes the time to listen to our needs and works hard to meet them. We fully expect we will continue to come to Anthony for future Subaru purchases, we refer family and friends and consider Subaru of Keene "our dealership". More

I recently bought my second Subaru and am very pleased with the entire experience. Anthony Mastronardi went above an beyond to make sure everything about my purchase went quickly and smoothly. It made buy with the entire experience. Anthony Mastronardi went above an beyond to make sure everything about my purchase went quickly and smoothly. It made buying a new car fun (as it should be). I got a great deal, great service and I am happy to be a part of the Subaru of Keene family. Thank you. More

The salesman that i worked with was great. He was not pushy and very helpful. I did the financing online before going into the dealership thinking that it would give me an idea of what I would be approve pushy and very helpful. I did the financing online before going into the dealership thinking that it would give me an idea of what I would be approved for. However I just got a call asking me to come down. So I felt that it was a waste of time. I am happy with my new car though and would recommend subaru of keene to someone looking for a great car without the pressure and hassle of buying a new car. More

I had heard the Keene dealership was a good place to purchase a car. After searching the inventory of six dealers, I realized Keene had the largest selection of the model of Subaru I was looking for. purchase a car. After searching the inventory of six dealers, I realized Keene had the largest selection of the model of Subaru I was looking for. I found a car with yhe options I wanted and made contact with them. Everyone I spoke to, or delt with was helpful and professional. More

From my initial internet contact with Karen Bay my experience was good. The dealers in Torrington and Middlebury Connecticut acted like I was doing them a favor. Mark Carey was very helpful in exp experience was good. The dealers in Torrington and Middlebury Connecticut acted like I was doing them a favor. Mark Carey was very helpful in explaining items/options. Brian was thorough when I took delivery. Dan was very professional when i Paid. More

Having bought over 15 cars from dealerships over the years, I feel well qualified to rate the folks I worked with at Suburu of Keene objectively. First, the approach when my wife and I first walked i years, I feel well qualified to rate the folks I worked with at Suburu of Keene objectively. First, the approach when my wife and I first walked in was welcoming and friendly but in no way pushy, which had all too often been the case at other dealerships. These folks were professionals ready to offer their knowledge, and work with us through the process of choosing the car we wanted to buy, but not trying to make the decision for us. Curt (and all the others we talked to) were great about covering the pros and cons of the choices we were considering and in no way did we feel that we were being urged to "move up" in our choice. They loaned us a car to try out before we came to any decisions, but when we decided, Curt and his colleagues facilitated the process with unbelievable speed and accuracy. This included arranging for registration and plates in Massachusetts. They then picked us up at our home in Massachusetts and took us back to New Hampshire to pick up the car, all as part of the deal and at no extra charge. At delivery Curt gave a very comprehensive tour of the car and its features, helped program the little personal things like seat adjustment and sound system. and gave us his personal contact information in case we had further questions. They all know and are proud of their products as well as their reputation as a dealership. More

I'd like to start by stating that I'm not a person who is really into buying cars. To me, they're not different than any other object with a purpose, be it a chainsaw or a couch. They're a functional piece o really into buying cars. To me, they're not different than any other object with a purpose, be it a chainsaw or a couch. They're a functional piece of equipment that I need to get places. As such, I usually dread the new-car buying experience- hey, let's just get to business as fast as possible, get down to brass tacks, and be done with it. This isn't to say that I exude attitude in the dealership- I don't at all- but I'd prefer just to get it over with. That somewhat grouchy-sounding stuff out of the way, I'd really like to convey how pleasant my experience was at Subaru of Keene, and ESPECIALLY with Michael Babineau. He was really great- perfectly friendly without the shmooze factor, great at getting down to business. He had a great sense of humor on the test ride and as a result it really was fun- not something to just get out of the way before we started talking money. I really felt like I was dealing with a real person- I know that sounds pretty trite, but it's true- I think Michael likes what he does and enjoys his customers. I wholeheartedly recommend that, if you're looking to buy a Subie, ask for him at the dealership. I'm looking forward to seeing him whenever I go in for service. On my review I noted that the price we settled on was *good* since *great* to me means they gave it to me for free. I was perfectly happy with the price, which I felt was fair to both parties. I left out *quality of work* because to me this question implies service, and Michael is part of the sales staff. So hats off to Michael. He made what I thought was going to be a *typical* car buying experience into something that was pleasant, even fun. More

Mark Carey was extremely friendly and very helpful. He made a stressful situation much easier for me. Michael Babineau was my sales person. He listened to what I wanted and and was very informative and no made a stressful situation much easier for me. Michael Babineau was my sales person. He listened to what I wanted and and was very informative and not at all pushy. My overall experience was very pleasant. More