Subaru of Keene

I'd like to start by stating that I'm not a person who is really into buying cars. To me, they're not different than any other object with a purpose, be it a chainsaw or a couch. They're a functional piece o really into buying cars. To me, they're not different than any other object with a purpose, be it a chainsaw or a couch. They're a functional piece of equipment that I need to get places. As such, I usually dread the new-car buying experience- hey, let's just get to business as fast as possible, get down to brass tacks, and be done with it. This isn't to say that I exude attitude in the dealership- I don't at all- but I'd prefer just to get it over with. That somewhat grouchy-sounding stuff out of the way, I'd really like to convey how pleasant my experience was at Subaru of Keene, and ESPECIALLY with Michael Babineau. He was really great- perfectly friendly without the shmooze factor, great at getting down to business. He had a great sense of humor on the test ride and as a result it really was fun- not something to just get out of the way before we started talking money. I really felt like I was dealing with a real person- I know that sounds pretty trite, but it's true- I think Michael likes what he does and enjoys his customers. I wholeheartedly recommend that, if you're looking to buy a Subie, ask for him at the dealership. I'm looking forward to seeing him whenever I go in for service. On my review I noted that the price we settled on was *good* since *great* to me means they gave it to me for free. I was perfectly happy with the price, which I felt was fair to both parties. I left out *quality of work* because to me this question implies service, and Michael is part of the sales staff. So hats off to Michael. He made what I thought was going to be a *typical* car buying experience into something that was pleasant, even fun. More

Mark Carey was extremely friendly and very helpful. He made a stressful situation much easier for me. Michael Babineau was my sales person. He listened to what I wanted and and was very informative and no made a stressful situation much easier for me. Michael Babineau was my sales person. He listened to what I wanted and and was very informative and not at all pushy. My overall experience was very pleasant. More

Great people, great service, great experience. I had fun! I first inquired via email, and Karen Bays was back to me with the hour. And, it was after 5pm... After 2-3 emails and one telephone c fun! I first inquired via email, and Karen Bays was back to me with the hour. And, it was after 5pm... After 2-3 emails and one telephone conversation the next morning, I put a deposit down on the vehicle I wanted. When I got to the dealership, Karen introduced me to Greg, who effectively and supportively took the through the rest of the process. They were very customer oriented. More

Love Suburu of Keene. My first Suburu. Never thought of one before, but my husband was told about the quality by a coworker. So we checked it out, and fell in love. I am so glad that we did! Love my car one before, but my husband was told about the quality by a coworker. So we checked it out, and fell in love. I am so glad that we did! Love my car. Feel safe and recommend my car and the dealership to everyone. The best! More

Overall, I had a great experience. They were willing to work around my schedule, to meet all of my needs! They made me feel very comfortable. Great Dealership! work around my schedule, to meet all of my needs! They made me feel very comfortable. Great Dealership! More

Keene was willing to hold a car for us while we waiting for a deposit to be returned to us from another dealer that was not able to correct an error they made twice. Once we were ready to buy they had the for a deposit to be returned to us from another dealer that was not able to correct an error they made twice. Once we were ready to buy they had the car ready and assisted with the finance all of the phone so that we would only have to drive to keene 1hr away once. The staff was friendly and curtious. More

Very professional sales person - Curt Great inventory Very professional sales person - Curt Great inventory from which to choose Overall friendly and attentive staff. Extremely clean facilities. The s Very professional sales person - Curt Great inventory from which to choose Overall friendly and attentive staff. Extremely clean facilities. The sales staff and management made buying a car relatively easy. More

My recent experience with Subaru of Keene was phenomenal. The staff was friendly and helpful and worked hard to expedite the purchase of my new car in a timely manner. As my Sales Consultant, Michael Wright The staff was friendly and helpful and worked hard to expedite the purchase of my new car in a timely manner. As my Sales Consultant, Michael Wright was exceptional. He returned emails and phone calls in a timely manner and "went the extra mile" in order to find the perfect car for me. More

I am liking the car very much. It is clean and smooth. During the recent snow storm we traveled on a variety of different roads, from turnpike to unplowed, the car handled all very safely. During the recent snow storm we traveled on a variety of different roads, from turnpike to unplowed, the car handled all very safely. More

Curt was very patient, addressed all of my concerns, and made the entire purchasing process as easy as it could be. The rest of the staff was equally attentive and tried very hard to make sure I was happy w made the entire purchasing process as easy as it could be. The rest of the staff was equally attentive and tried very hard to make sure I was happy with my experience. More