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Subaru of Keene

Keene, NH

5.0
444 Reviews
Why Buy & Service at Subaru of Keene --Lifetime Powertrain Warranty — Coverage for as long as you own it, at no extra cost. --Transparent Pricing — No gimmicks, no hidden fees. Just straightforward numbers. --Simple, Stress-Free Process — Built around your time and your needs. --Award-Winning Team — Friendly, knowledgeable pros dedicated to making your experience exceptional. How Do We Do Business? >Every customer is unique. Expect respect, honesty, and straight talk. >Clear communication and consistent follow-through—every time. >Pressure-free showroom: explore Subaru at your pace, not ours. >Passionate, knowledgeable sales professionals who listen first and guide you to the right fit. >Long-term relationships over short-term profit. >Reputation is earned by actions, not slogans. >Community matters. We invest where we live and work. Our people are at their best when they’re helping others—customers and neighbors alike. If these values resonate, come experience a hassle-free way to buy or service a car at Subaru of Keene—whether you’re coming from Vermont, Milford, NH, or anywhere in the Monadnock region. Read our unedited reviews from customers across NH, VT, and MA to see how we deliver.
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11 Production Ave

Keene, NH

03431

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Showing 444 reviews

April 30, 2011

Great purchase experience. Actually wound up buying a model that we did not consider (legacy) after reviewing all the models on the lot with our salesman. Once we did decide to buy - transaction was qui More

by jdsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Carey & Greg Castor
April 27, 2011

We found our experience with Subaru of Keene to be very relaxing and friendly. This dealership has a very knowledgable team. After owning Toyotas for 20 years, we were very hesitant to buy a Subaru. Mich More

by paul2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Babineau
April 27, 2011

Bryan was the perfect salesman for us. He was helpful,knowledgeable, and never pushy or devious. He was patient in explaining the different Subaru models, and he gave us all the time we needed. T More

by fleventh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
April 23, 2011

Everything went very smooth. From finding out everything I needed to know about the car to the financing to the way they cleaned the car for me when I bought it was perfect. Made buying a car which can be More

by lett420
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
April 19, 2011

I highly recommend Subaru of Keene and Bryan Sicard. When I walked into the dealership I was approached quickly and with in a few minutes Bryan was answering all my questions and taking the time to help More

by eowsiany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
April 15, 2011

The worse experience I have had in years. We left with a Purchase and Sales on a used car for my son only to find when we came back to close, the deal had changed! It was an error I agree. If they knew anyt More

by Massachusetts22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Babineau
Apr 22, 2011 -

Subaru of Keene responded

PLEASE DON'T SHOOT THE MESSENGER We are very sorry the customer did not understand the explanation we provided about Mass Sales Tax credit and was less than satisfied with their vehicle purchase. The deal never changed on the price of the pre-owned Forester her son purchased, trade-in value of the F-250 truck or the out the door price. At issue is the $600 Mass sales tax they will have to pay when they register the car. She was informed prior to picking up the car that the registration on the trade-in vehicle would NOT be a valid transfer for a tax credit (cost of the car being purchased less the trade-in value) because the vehicle being traded in was not registered or titled to her or her son. (Mass will not give a tax credit to someone who never originally paid the tax.) The issue came up again at closing and we offered to cancel the purchase. They elected to go forward with the purchase. There was no mistake made – just a misunderstanding about how Mass sales tax would apply to their unique circumstances. Had the vehicle been purchased and registered to the party who owned the F-250, the sales tax credit would have applied. We have remained in contact with her son who loves his 2004 Subaru Forester XT.

April 10, 2011

Outstanding experince, 2nd purchase from this dealer, good sales experince, good internet experince, found the car we were looking for, had things in place prior to visit, had good pricing, very good tra More

by jajtesta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sicard
April 01, 2011

Yesterday my husband and I took our two cars to Subaru of Keene to trade them in for a new Subaru Outback wagon. It was a very pleasant experience. All the people named above were very courteous, polite and More

by hhale368
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Babineau, Kelley Barber, Mark, Alison Trow
March 31, 2011

To Whom It May Concern, My husband and I decided we To Whom It May Concern, My husband and I decided we needed a new car. My husband went on-line and searched different car dealerships in our area. More

by mitch592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sicard
March 26, 2011

Curt was GREAT to work with. Everyone at the dealership was very friendly and welcoming. I was given a fair price for my trade in and a great price on my new car. This was the easiest and most painless car More

by Yavuz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Finnamore
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