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Subaru of Little Rock
Little Rock , AR
789 Reviews
Subaru of Little Rock: Up-Shifting the Subaru and Used-Car Buying Experience in Little Rock, Hot Springs, Pine Bluff and Conway.
If you're interested in a new Subaru model or used car and live in Hot Springs, Pine Bluff, Conway, Little Rock, Bryant, or Alexander you're in luck! Subaru of Little Rock has a stellar lineup of new and used cars, including the Outback, Forester, Outback Sport, BRZ, WRX, Legacy, Impreza and Crosstrek, among many others.
If you prefer to explore different car models from the comfort of your home, you'll be happy to know, you can do so simply by visiting our new 2017-2018 Subaru and used car inventories online. Don't hesitate to give us a call today with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 789 reviews
December 19, 2016
Great buying experience! Tad Rensel was an excellent salesperson, overall making the shopping and buying experience a pleasant one. He and all the other staff made sure to ad Tad Rensel was an excellent salesperson, overall making the shopping and buying experience a pleasant one. He and all the other staff made sure to address any and every question we had with regards to the vehicles and the financing. This was are first Subaru and I can already say I would recommend both the vehicle and the dealership to anyone looking at purchasing a new vehicle. More
by Aaron04
Employees Worked With
Tad Rensel
December 17, 2016
Thankful. I'd been working up the nerve to talk to a salesman. I introduced myself to Tad and told him what I was looking for, He was more than helpful, he reco I'd been working up the nerve to talk to a salesman. I introduced myself to Tad and told him what I was looking for, He was more than helpful, he recommend several ideas between buying new and previously owned which I asked about. He presented the facts to me and let me make my own decision. He was so good to help find me my new Subaru forester. He made he whole adventure easy and enjoyable because I got exactly what I wanted. Paula Taylor More
by Paula 123
Employees Worked With
I can't remember
December 08, 2016
Overall a great buying experience Tad Rensel, salesperson was wonderful in providing me with a good deal. He was very and kind in taking the time to address my concerns in choosing an Tad Rensel, salesperson was wonderful in providing me with a good deal. He was very and kind in taking the time to address my concerns in choosing and purchasing my new truck. I would definitely recommend the dealership for all of my car buying needs in the future. More
by Button
Employees Worked With
Tad Rensel
December 07, 2016
Great experience & great deal I had been wanting an outdoor vehicle for my adventures for a while so I decided to shop for the year end sale at Subaru of LR. I looked at an Outba I had been wanting an outdoor vehicle for my adventures for a while so I decided to shop for the year end sale at Subaru of LR. I looked at an Outback & thanks to Tad for showing me a Crosstrek, it is the perfect car for my kayak and hiking adventures. Tad answered all my questions and helped me with my first Subaru. I want to thank Jon also for giving me the best deal. I will recommend this place to my friends. I am very happy to be part of the Subaru Family. More
by Grateful
Employees Worked With
Tad, Jon
December 05, 2016
Poor buying experience This was our 4th Subaru at this dealership & they dropped the ball from beginning to end of this deal. I mean everything they did was wrong, so many i This was our 4th Subaru at this dealership & they dropped the ball from beginning to end of this deal. I mean everything they did was wrong, so many issues that are too long to list. From writing up our contract to getting the former card warrenty refund was all handled incorrectly. Yes, we complained, asked for general manager to call but never did. Needless to say we will never buy another car from them. On a good note: their service dept is stellar. More
by Subarufamily
Employees Worked With
Don't remember
November 23, 2016
Great experience I knew I wanted a Subaru so I checked with 3 dealerships asking for their best price. Will actually gave me the best price the first time. My father i I knew I wanted a Subaru so I checked with 3 dealerships asking for their best price. Will actually gave me the best price the first time. My father in law drove down with me and within a few hours I had a new 2017 legacy. Best car buying experience ever. More
by Scott
Employees Worked With
Will
November 14, 2016
Great experience, from test drive to drive out tag! Stopped by on a road trip to Northwest Arkansas...had my eye on an Outback...fair trade in, fair price on a 2017 2.5i...easy in and out..highly recomm Stopped by on a road trip to Northwest Arkansas...had my eye on an Outback...fair trade in, fair price on a 2017 2.5i...easy in and out..highly recommend Landon in sales and Shane for your paperwork...will be back for our next family vehicle, a Legacy! More
by MyBlueBru2017
Employees Worked With
Landon, & Shane
October 31, 2016
Car buying made easy I put buying cars right up there with root canals! But thanks to Will Jennings and Subaru of Little Rock, I had a great experience. After researchin I put buying cars right up there with root canals! But thanks to Will Jennings and Subaru of Little Rock, I had a great experience. After researching and test driving all of the candidates, I emailed Subaru and asked for their best price. Will Jennings responded promptly and gave me his best price. I returned with my husband so he could drive the Outback, there was no high pressure sales tactics or changing what had been promised. Honestly, Will and Subaru of LR made this as painless as possible. Almost a month later and I still love my 2017 Subaru Outback! More
by Happy New Subaru Owner
Employees Worked With
Will Jennings
October 20, 2016
Easy and quick. Easy to deal with, and had the best price! The process was quick and easy. Recommend everyone to make this a stop when buying a new vehicle. Easy to deal with, and had the best price! The process was quick and easy. Recommend everyone to make this a stop when buying a new vehicle. More
by Jona
Employees Worked With
Sales team
October 03, 2016
Terse and misleading, beware buying wholesale I contacted this dealership through their website about an outback for sale. Will Jennings responded without a name and told me the best way to contac I contacted this dealership through their website about an outback for sale. Will Jennings responded without a name and told me the best way to contact him is through his cell phone. He did not answer any of my questions. I emailed him again about a few more questions and only received a response of "everything is negotiable", still no answers or a name. I finally get a response that is just the name, Will Jennings. I then email again saying I'll be by today and to please try and answer my questions before I come by and waste time. I then get a response back that he just found out from the service department that it needs a new engine. This car was listed for at least a week and a half before they decided to find out that it needed a new engine and that they weren't selling the car anymore. The engine problem is not mentioned anywhere on their site or other sites. A car needing a new engine should be fairly obvious and how they didn't notice this is beyond me. Basically, they don't know what they are selling and don't like being bothered by potential customers. This is a used Subaru from a Subaru dealership... Update: I had a number of emails with Cecil after seeing the price dropped $1000 a day after they found out that the engine was bad. There still was no mention of the engine in the ad. One email was particularly interesting though. He told me that a salesperson wanted to buy it for themselves and had already shaken hands, but when they gave it a second review they found out it needed a new engine. Basically it took them twice to find out that something major was wrong at the least. Hopefully they would treat customers the same as their own. More
by Carguy72207
Employees Worked With
Will Jennings, Cecil Turner (E-Commerce Director)
