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Subaru of Little Rock - Service Center
Little Rock , AR
374 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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374 Reviews of Subaru of Little Rock - Service Center
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Verified Customer
May 09, 2025
My technician, Kip was very friendly and helpful. They finished much more quickly than I expected and I really appreciated that they washed my car and got rid of the dust on my floor mat. They finished much more quickly than I expected and I really appreciated that they washed my car and got rid of the dust on my floor mat. More
by MLGLIDDEN0
Employees Worked With
KIP
May 09, 2025
Jessie my service representative made me feel valued. I had made an appointment for my 30,000 mile service. He said it would that screw hours and offered me a courtesy sUV to drive until my work was done I had made an appointment for my 30,000 mile service. He said it would that screw hours and offered me a courtesy sUV to drive until my work was done. He later called me to let me know it was almost ready so I could make plans to come get mine! He was so pleasant and considerate of my time! More
by scwoole
Employees Worked With
Jessie
May 07, 2025
We had a great experience. It took about 10 minutes longer than expected but the waiting area is nice so we didn’t mind. Only negative was the men’s bathroom wasn’t clean and i It took about 10 minutes longer than expected but the waiting area is nice so we didn’t mind. Only negative was the men’s bathroom wasn’t clean and ice would have been a plus for the fountain drinks. More
by DANADAVIDSON
Employees Worked With
Ashley Beck, Michael Giggar
May 07, 2025
Awesome customer service 👍 reasonably priced excellent work I highly recommend for ur car maintenance,complimentary coffee& snacks while u wait.they even offer a loaner car if needed,also a shuttle ride i work I highly recommend for ur car maintenance,complimentary coffee& snacks while u wait.they even offer a loaner car if needed,also a shuttle ride if u need a ride. More
by denniscorrea35
Employees Worked With
Jonathan catt
March 03, 2025
I bought my Forester from the dealership on Col. Glenn in 2018. I am so blessed that I did!! They are the only ones that have done any service or parts replacement on my Awesome vehicle. Today ALEX Glenn in 2018. I am so blessed that I did!! They are the only ones that have done any service or parts replacement on my Awesome vehicle. Today ALEX PEREZ was my service advisor, and worked hard to help me in every way!!!! I cannot thank him enough!!!! I love my Forester more today than even the 1st day I owned it!!! Thank you ALEX and Subaru for a fantastic experience as usual!!!! More
by T Miller
Employees Worked With
ALEX PEREZ
October 18, 2024
While I love the 2016 Forester I purchased new from them. There service department is deplorable. While the car itself is very dependable and reliable, the service department at Subaru of Little Rock makes i There service department is deplorable. While the car itself is very dependable and reliable, the service department at Subaru of Little Rock makes it doubtful I'll ever purchase another car there. Absolutely deplorable. You schedule an appointment more than 10 days in advance. Request a loaner because scheduled service is more than 4 hours. Most likely 6 to 7 hours, will cost over $1000.00? You explain to them your bringing the vehicle in from out of town? They don't even have the courtesy to call you to tell you they don't have a loaner available? You have to call them to verify your appointment. They can't get a Service Department representative on the phone? They can only text you? Then they inform you "no loaners/courtesy" cars available? On a Monday Morning? Yeah right. Oh but we have a shuttle service and updated lounge with quite rooms avaiable. Seriously Subaru I expected so much more from you... More
by aHobbyFarmer
Employees Worked With
Didn't speak to anyone in service department
April 17, 2024
Took my 2019 Forester in for service 01/15/24. As always, visit went well. Patrick Dyer & Gage Scott took great care to communicate with me. Since purchasing the Forester, any dealing with Subaru As always, visit went well. Patrick Dyer & Gage Scott took great care to communicate with me. Since purchasing the Forester, any dealing with Subaru of Little Rock has been good. I highly recommend this dealership. More
by Love My Subaru
Employees Worked With
Patrick Dyer, Gage Scott
