Subaru of Loveland

Terrible experience! If you want to be insulted and get ripped off, you should definetly go here. Been buying Subaru for forty -four years. Bought a 2017 Lemmon from them. If you want to be insulted and get ripped off, you should definetly go here. Been buying Subaru for forty -four years. Bought a 2017 Lemmon from them. Don't even consider buying or trading for used car. They're all about the money, not the customer. BEWARE!!! More

Pleasant vehicle purchase Worked with Rich Moss, very helpful in getting us into a new "used" vehicle, very prompt and upfront with every aspect of the purchase, would definite Worked with Rich Moss, very helpful in getting us into a new "used" vehicle, very prompt and upfront with every aspect of the purchase, would definitely recommend the dealership. Had us in and out in a very timely fashion from the decision to buy the vehicle to getting the financing all taken care of. Thanks again.. More

Legit customer service! I leased a new car and changed my mind after a week of driving the car. I worked with Rich and Jacob and was able to buy my old car back which I enjo I leased a new car and changed my mind after a week of driving the car. I worked with Rich and Jacob and was able to buy my old car back which I enjoyed very much. Rich and Jacob went out of their way making this possible for me and my family and I am super thankful. It’s nice to have a member of the family back home! At this dealership the client experience truly is the most important thing to this team! More

New Car Purchase I had an excellent experience purchasing a car from Subaru of Loveland. Both the salesperson, Rich Moss and the person handling the finance/paperwork I had an excellent experience purchasing a car from Subaru of Loveland. Both the salesperson, Rich Moss and the person handling the finance/paperwork were very friendly and very efficient. More

Great, FUN experience, surprising our 16 year old! We had a wonderful experience with Subaru of Loveland. We were purchasing a car for our 3rd child, who had her heart set on a Subaru. We decided to We had a wonderful experience with Subaru of Loveland. We were purchasing a car for our 3rd child, who had her heart set on a Subaru. We decided to surprise her with the car, for her 16th birthday. Rich joined in on the fun with us, sending "fake" texts, and setting up "fake" test drives for our daughter, all the while getting all of the information we needed on a car we had already decided on. He also handled it very well, when we changed our mind, last minute, and purchased a different car! Rich went the extra mile, taking care of our needs and all of our questions, through the process. We had a great experience and will be using Subaru of Loveland for our maintenance and service on little Shirley Stu, the Subaru, to keep her in shape! Thank you to everyone at Subaru... you were all fantastic! More

I had a great experience. I had a great experience at Subaru of Loveland on Saturday march 17th, 2018. We went there to look and were promptly met by Rich Moss. He was very p I had a great experience at Subaru of Loveland on Saturday march 17th, 2018. We went there to look and were promptly met by Rich Moss. He was very polite and not pushy at all. He asked us what we were in the market for, showed us a few units like we described and gave us room to talk and look. He didn't hover at all, which is my biggest pet peeve. He would check in periodically with us and then leave us alone for 8-10 minutes at a time. I felt super comfortable and had space to speak with my wife. When I car shop, I want to look on my own, but know help is there when I'm ready. Rich worked with us for several hours, made it super easy to test drive several different vehicles until my wife and I decided on the one we wanted. He was very patient and understanding of our needs and wants. He didn't try to sell us a more expensive car just to benefit himself. I received a follow up call about 3 days later from Rich to see if there were any concerns or questions that needed addressed. I've never gotten a follow up call before. This was new to me and I appreciate it. I felt like an important valued customer here. Closing the deal was just as easy when it was time to sign paperwork. Todd Seipelt introduced himself right away and was very knowledgable. He was very patient and took his time when explaining paperwork and made sure we understood all the documents. Again, he wasn't pushy with the selling of warranties and add-ons. I'll work with this dealer first in the future!!! Highly recommended. More

Best, easiest and quickest car purchase ever! This is the second car I’ve bought here and they make is so easy and I was in and out in an hour ! They always make sure I have everything I need and This is the second car I’ve bought here and they make is so easy and I was in and out in an hour ! They always make sure I have everything I need and Rich Moss is the best, super nice and makes the experience of buying a car actually fun ;) a fantastic experience all around! More

Amazing!!! The BEST buying Experience ever! Mattt way great!! Highly recommend. No pressure friendly, clean laid back but Very attentive could ask for more. Lo The BEST buying Experience ever! Mattt way great!! Highly recommend. No pressure friendly, clean laid back but Very attentive could ask for more. Look forward to working with Matt again. More

Easily recommend Staff is helpful, honest and knowledgeable. Their personable and accommodating attitudes help to make the environment stress-free. It is very obvious Staff is helpful, honest and knowledgeable. Their personable and accommodating attitudes help to make the environment stress-free. It is very obvious that the Subaru of Loveland puts their customers comfort and needs before all else, and it is refreshing to be treated with such care. More

Buying Experience The buying experience was easy, professional, and informative. The flow of information, processing of paperwork, and smooth transition from one depar The buying experience was easy, professional, and informative. The flow of information, processing of paperwork, and smooth transition from one department to another was efficient and curteous. The Subaru Crosstrek was ready for owner to take posession the next date at the appointed time and the vehicle was prepared perfectly. More