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Subaru of Loveland
Loveland, CO
95 Reviews
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Showing 95 reviews
March 18, 2024
I called Subaru of Loveland where I purchased my 2017 Forester in 2019 and told them about my key getting stuck in the ignition and asked them if there was an extended warranty that would take care of th Forester in 2019 and told them about my key getting stuck in the ignition and asked them if there was an extended warranty that would take care of this problem. They said that was not and that it would cost me around $500 to fix the problem. They did not even bother to check the VN number. I called Subaru in Fort Collins and told them the same problem I was having. They checked my VN number and said that the car did have an extended warranty and made an appointment with me to check out the car the next day. My car had to be left there for about 6 hours but they hired a Lift driver to drive me to and from my home. There was no charge at all for this great service. I do not remember the name of the person I talked to at Loveland but they should have at least checked the VN number and been more informed. More
by Honics
Employees Worked With
Do not remember
Helpful September 08, 2022
We just purchased a new Subaru Forester from Subaru of Loveland. Everyone with whom we worked was helpful and polite. Matt especially helped coordinate people to meet our needs and answer our questions! Loveland. Everyone with whom we worked was helpful and polite. Matt especially helped coordinate people to meet our needs and answer our questions! Thanks so much! More
by anitaniehues
Employees Worked With
Matt, Chris, Len
October 23, 2021
One of the best dealership buying experiences I have had. They said they would have the paperwork ready when I came in and they actually did. Was able to do a lot over the phone so the time spent in finance They said they would have the paperwork ready when I came in and they actually did. Was able to do a lot over the phone so the time spent in finance was minimal no waiting. The Sales person started the process of going over the car while we waited for the genius to finish with his prior client so I had no down time. The entire staff was kind, courteous and respectful of my time. Subaru of Loveland is the place I would recommend if you are in the market for a new Subaru or used vehicle More
by Carolg
Employees Worked With
Travis Gordon
May 29, 2021
What an amazing experience buying my Outback from Subaru of Loveland! I would never have expected it to be this easy! Robert (Bobby) McFall was more than my sales person, he became a supportive friend (as h of Loveland! I would never have expected it to be this easy! Robert (Bobby) McFall was more than my sales person, he became a supportive friend (as he does with all his customers). Any so called problem I had, he supplied a solution. When it was time to talk with the sales manager Todd Seipelt, he was thoughtful and considerate to my needs. Thanks Todd! I Highly recommend Subaru of Loveland!! More
by victoriahelm
Employees Worked With
Robert (Bobby) McFall and Todd Seipelt
March 21, 2021
I can't say enough good things about Subaru of Loveland and its employees. I live 3 1/2 hours away and after chatting with one of the sales associates, Matt Carlson, a couple of times via email and text, and its employees. I live 3 1/2 hours away and after chatting with one of the sales associates, Matt Carlson, a couple of times via email and text, I made the drive to check out an Outback I was interested in. When I arrived, Matt handed me the keys and told me to take it for a drive-this seems simple but it scored MAJOR points for me because I find it very annoying when I can't drive a car without a salesman riding shotgun. Once back, Matt and I started crunching numbers and realized they weren't able to give me what I needed for a trade-in. Matt had a genius idea and sent me down the street to see about selling my car to a dealership in order to get more money. He even told me what I needed in order to offset the tax credit for trading. Armed with my bottom dollar in mind, I went down the block, sold my car, and Matt picked me up while another employee got to work on my paperwork in order to speed up the process. By the time we got back, the paperwork was nearly complete and it only took about ten minutes to get everything wrapped up with Todd Seipelt (who didn't try to force me into extended warranties and all of that business, another bonus!). Matt had the car detailed while I was completing everything and I was out the door. This was by far the easiest, smoothest car-buying experience I've ever had, and I've purchase over 30 vehicles from dealerships. Please, please see these people for any of your needs-specifically Matt Carlson. They are trustworthy, helpful and will work hard to get you every penny you deserve!! More
by Kel
Employees Worked With
Matt Carlson, Todd Seipelt
September 18, 2020
This was our first time buying Subaru/Chevrolet our sales person was Blake it was an amazing experience thank you so much. Highly recommended he did great!!!! person was Blake it was an amazing experience thank you so much. Highly recommended he did great!!!! More
by Amaresch1981
Employees Worked With
Blake
September 15, 2020
I have owned five Subarus previously. I just bought this one, a 2019 Legacy with 5000 miles on it, from Subaru of Loveland. My salesperson was Matthew Carlson. This was the easiest purchase of a vehicle one, a 2019 Legacy with 5000 miles on it, from Subaru of Loveland. My salesperson was Matthew Carlson. This was the easiest purchase of a vehicle which I have ever experienced. He was kind, efficient, honest and listened to what I wanted. I would recommend Subaru of Loveland without hesitation More
by Elaine B
Employees Worked With
Matthew Carlson
June 11, 2020
I was offered severely below a reasonable price for my excellent condition, 2019 vehicle. My salesperson, Zach, sent me an offer of 14k for my 2019 vehicle that was 29k less than a year prior! I checked w excellent condition, 2019 vehicle. My salesperson, Zach, sent me an offer of 14k for my 2019 vehicle that was 29k less than a year prior! I checked what the vehicle was selling for retail and it appears that the dealership wanted to make over 6k on my vehicle! I understand the business needs to turn a profit but at this price I couldn't possibly recommend anyone to trade in their vehicle here. Ill be taking my business elsewhere in search of a fair price for my trade. More
by Devinheffelfinger707
Employees Worked With
Zach
January 01, 2019
I would recommend Matt Carlson Matt Carlson was a pleasure to deal in that he was very kind, very honest, not at all pushy and got us the best deal possible. He also answered ever Matt Carlson was a pleasure to deal in that he was very kind, very honest, not at all pushy and got us the best deal possible. He also answered every question we had even after our 2019 Subaru was purchased. He responded right away to any of my calls or texts. I would recommend Matt in a heartbeat for anyone interested in purchasing a vehicle at Subaru of Loveland. More
by Diane123
Employees Worked With
MAtt Carlson
