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Subaru of Melbourne
West Melbourne, FL
79 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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79 Reviews of Subaru of Melbourne
March 16, 2022
The service department employees at “Subaru of Melbourne” are amazing!!!! They are professional and always looking out for you to have a safe running automobile. Thank you all, for keeping me safe. Love my are amazing!!!! They are professional and always looking out for you to have a safe running automobile. Thank you all, for keeping me safe. Love my Subaru ❤️ More
by Legacy
Employees Worked With
Howard, Dominic, Laura
Helpful March 11, 2022
We did not purchase our Forester from Subaru of Melbourne but I have been having it serviced there over the last year or so. I have been very pleased with the service they have performed on our vehicle. John but I have been having it serviced there over the last year or so. I have been very pleased with the service they have performed on our vehicle. John K. Has been my service advisor each time and has handled my service efficiently and with a pleasant demeanor. Thank you. More
by Dean
Employees Worked With
John K.
March 11, 2022
Terrible customer service by sales rep Trent Pilgrim. The used car was not put through an inspection before being put on the lot for sale. I took care of fixing the issue myself b/c they wouldn’t and I The used car was not put through an inspection before being put on the lot for sale. I took care of fixing the issue myself b/c they wouldn’t and I never heard a word from a manager to follow up on my complaint. All about the sale, no customer service. Epitomizes derogatory connotation of used car salesman More
by Cbaum
Employees Worked With
Trent Pilgrim
March 10, 2022
My experiences at Subaru of Melbourne are always great. The people are always friendly, courteous and very helpful. I love my car and I don’t mind going out of my way to get it serviced at the Subaru deale The people are always friendly, courteous and very helpful. I love my car and I don’t mind going out of my way to get it serviced at the Subaru dealership. More
by suedel778
Employees Worked With
Dominic,Calvin
June 30, 2021
Kbb/nada/car max is $24,000-$27,000 for my trade and this dealer tried to offer $21,000. I tried to work numbers and be reasonable but they where not at all gonna move up from there crazy low ball offer of $ dealer tried to offer $21,000. I tried to work numbers and be reasonable but they where not at all gonna move up from there crazy low ball offer of $21,000, keep in mind I have literally no damage on my vehicle. Stay away from this dealer unless you want to get screwed. They will not offer a good price and do not want to price fair. Worst dealer in this area. More
by Curtis M.
Employees Worked With
Steven rawles
May 17, 2021
Is it commonplace for all Ritchey Autos dealers to value the lives of their customers so little that $3,500 in repairs are necessary on a vehicle just hours after leaving one of your service facilities or i the lives of their customers so little that $3,500 in repairs are necessary on a vehicle just hours after leaving one of your service facilities or is it just Melbourne? More
by Sonofacustomer
Employees Worked With
Rather not say
December 18, 2020
The service representative Shannon went above and beyond to treat me like family. The prices were very reasonable and the staff was very accommodating considering I was worried about COVID. The store was cl to treat me like family. The prices were very reasonable and the staff was very accommodating considering I was worried about COVID. The store was clean and there were free snacks and drinks. More
by DESams
Employees Worked With
Shannon
December 12, 2020
My experience with service on this visit was very satisfactory. They corrected the issue and got my on my way within an hour. The waiting room atmosphere was suitable for the Covid 19 precautions n satisfactory. They corrected the issue and got my on my way within an hour. The waiting room atmosphere was suitable for the Covid 19 precautions needed. More
by mandd_gruel
Employees Worked With
Unknown
December 12, 2020
Their expertise on the car ... extra friendliness... making sure everything we wanted was in our deal... their professionalism n knowledge of the Subaru eased us into our purchase making sure everything we wanted was in our deal... their professionalism n knowledge of the Subaru eased us into our purchase More
by Forester2020
Employees Worked With
Karl n Calvin
