270 Reviews of Subaru of Naples - Service Center
In and out with no hassle. Great service! I took the car in for semi-annual maintenance, and was met by an attendant who checked in the car while I met with Greg Prudente, assistant service ma I took the car in for semi-annual maintenance, and was met by an attendant who checked in the car while I met with Greg Prudente, assistant service manager. I waited in the well appointed waiting lounge, and after a cup of coffee, I was driving away 50 minutes later. Excellent service and all around treatment! More
Good service! Good work! Upon arriving for my service appointment I was met promptly by the service attendant and was escorted to the service desk where an order for the work Upon arriving for my service appointment I was met promptly by the service attendant and was escorted to the service desk where an order for the work to be performed was prepared. The wait time was less than I anticipated and the work was completed satisfactorily. More
GMC Professional Grade!! DeVoe GMC serviced our vehicle on 10/18/18. When we brought our vehicle in we were greeted right away and was directed to our service advisor “Greg Pr DeVoe GMC serviced our vehicle on 10/18/18. When we brought our vehicle in we were greeted right away and was directed to our service advisor “Greg Prudente”. Greg welcomed us to the service department and immediately started to go over with us on what the vehicle is due for and asked us if there were any further concerns or questions we had. Greg was very nice and professional and treated us great. Everything went great with the service of the vehicle and the customer service was outstanding. Thank you DeVoe! More
Collision center did an excellent job The staff at the collision center were very helpful with the repair of my corvette and on a timely basis. My main contact was Bonnie, who us very prof The staff at the collision center were very helpful with the repair of my corvette and on a timely basis. My main contact was Bonnie, who us very professional and thoughtful. I noticed a slight smudge on my driver door after getting it home. Called her, took in in on a Saturday, she stated Joe would be there. He had it corrected in a few minutes, then I was on my way. They were both great. Thanks More
Service Great work on my Buick LaCrosse! We are glad to have it back, even though it took some time we appreciate the help everyone provided. Great work on my Buick LaCrosse! We are glad to have it back, even though it took some time we appreciate the help everyone provided. More
Thanks Ronald Carrillio Ronald Carrillo was outstanding!!! My GMC Sierra 2015 has a "Ghost" in it. I'm having a problem with the 4WD needing service. Naturally it doesn't ac Ronald Carrillo was outstanding!!! My GMC Sierra 2015 has a "Ghost" in it. I'm having a problem with the 4WD needing service. Naturally it doesn't acted up when its at the service center.Electrical problems are the worse!! Mr. Carrillo told me to bring it back in if service light comes back on. Thanks again Ronald. Hopefully,I'll only see him for an oil-change, Dave Rogers More
Exceptionaly Service Routine first service was done without issue, took a little longer then expected but was fine. What was exceptional was the explanation we requested Routine first service was done without issue, took a little longer then expected but was fine. What was exceptional was the explanation we requested for someone to show us the features of our new car. The gentlemen that did the explanation was very thorough and polite and made sure we understood all the new features in the car, More
Oil change I was greeted in a professional manner, who introduced me to Dave Strauss, my service advisor. Dave was also very professional and courteous. Dave sai I was greeted in a professional manner, who introduced me to Dave Strauss, my service advisor. Dave was also very professional and courteous. Dave said I was getting an oil change, a complementary tire rotation, top off all fluid levels, a vacuum inside and a wash outside.I was in and out with in an hour. Outstanding job!! More
Oil change and car wash I was very happy with the service and the oil change (which was routine.) Staff is friendly and courteous. I was most disappointed, however, in the I was very happy with the service and the oil change (which was routine.) Staff is friendly and courteous. I was most disappointed, however, in the car wash I was given. I had just returned from a trip and mentioned the bugs. When they returned my "washed" car to me, I could barely see out of the windshield with the bug splats left on. I will take it back to see if they can make it right. It always reminds me of a sign I saw in a service department years ago which read, "Why is there never time to do it right, but always time to do it over?" More
Oil change Everyone was very kind. Car work was done in an appropriate amount of time. Waiting area was very comfortable. Thank you for the experience. Look fo Everyone was very kind. Car work was done in an appropriate amount of time. Waiting area was very comfortable. Thank you for the experience. Look forward to the next time More