
Subaru of North Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Customer-service oriented, fast, friendly, family environment, would recommend to others. I’ll email the general manager with specific comments about my awesome experience. environment, would recommend to others. I’ll email the general manager with specific comments about my awesome experience. More
The dealership was extremely helpful in listening to what I wanted and getting me into a new car. It was a very good experience and handled quickly and professionally. There were no pushy salespeople and fin I wanted and getting me into a new car. It was a very good experience and handled quickly and professionally. There were no pushy salespeople and finance did not try to talk me into extras that I knew I did not need. I felt the price given for my trade in was also fair. I would recommend this dealership to anyone looking for a new car. Thank you! More
Car was sent to Hyandai for oil consumption test after several times of being dropped off at Subaru. After 3 months of having this car I had issues with the oil. Now not even a year old and it’s junk and several times of being dropped off at Subaru. After 3 months of having this car I had issues with the oil. Now not even a year old and it’s junk and nothing can be done. More
Wonderful customer service. A genuine desire to service your vehicle promptly. My representative notified me of a problem with my vehicle and worked to bring down the cost to a A genuine desire to service your vehicle promptly. My representative notified me of a problem with my vehicle and worked to bring down the cost to a fair and equitable amount. More
Everyone we dealt with was polite and courteous. Ready to answer any and all questions that we had. Paperwork for purchase of vehicle went smoothly. Ready to answer any and all questions that we had. Paperwork for purchase of vehicle went smoothly. More
I was in the market to purchase a new car and trade my existing car in. I received a quote ($15k higher than what I wanted to spend) via text/email from Subaru of North Tampa so I told them I would look existing car in. I received a quote ($15k higher than what I wanted to spend) via text/email from Subaru of North Tampa so I told them I would look elsewhere because we were too far off. They asked what I wanted to spend and I told them. There was no response until I received a call from a sales manager that evening, dropping the price by about $10k. He said if I brought in my trade, they may be able to give me more money for it but this was the best they could do. After visiting another dealership the next morning, I decided to drive up to Subaru of North Tampa because they trade value given was significantly higher than my initial quote. My original sales person wasn’t available so they set me up with Jesse. He was the only positive about my experience with this dealership. I told him where I wanted to be and let him know I had plans for dinner than evening so I could only stay a couple hours. They worked up some prices, the first of which being the same figure I was previously told over the phone. The second offer was a couple thousand lower. After saying no to each, they made an offer of $22,900 which I agreed to. I made an appointment come back the following day at 4pm. I arrived at 3:30 and met with my (original) sales person since Jesse had the day off. The first figure they showed me on the contract was $22,999. It was only $100 but I asked about it since I understood it to be $22,900. He said he would ask but the sales manager would tell me to leave since they made a deal way under what they should have. I questioned this and he walked out without allowing the discussion saying he would have someone look. Next, a new sales manager (maybe director) walks in with an updated contract for $22,900 and asked if I had any questions. Nope, just want to buy the car and get out of there. My financing was completed online the prior evening to make this process quicker. They took me to the finance offer about 4pm and said they people waiting were ahead of me but they would do their best to make it quick. After a little while, one couple walks into financing and a new couple walk in. They wait about 10 minutes and then walk back to the sales building. When they come back, they are taken into the finance office (ahead of me). I wait more. I am told by several employees that it won’t be much longer. At 6pm, I am told I am next and it should only be another 15 minutes. At 6:15, a new person walks into financing (he is the sales manager that originally called me). I go over to ask when it was my turn since I had been skipped over by at least once person and had been waiting two hours. They said they were in the process of bringing someone else over but could bump me ahead of them if I wanted. I told them I just wanted my place in line, which had not happened and I wasn’t happy about it. They said I could cancel the deal if I wasn’t happy. Again, I am not happy but also want to buy a car and wanted to understand why I kept getting skipped over. Again, I can cancel my deal if I am not happy. After a few seconds of pondering the decision and my time investment, I decided to cancel the deal. No one reached out to me, including my sales person, about this experience and how things were handled. I would not recommend anyone to buy from this dealership. To drag me along for hours and tell me I can cancel if I am not happy is not acceptable in my opinion. Not to mention, the original commend about being told to leave because I was asking about the pricing that was agreed on the night before. This dealer gets an F minus in my book. More