
Subaru of North Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent customer service and up to date communications. They listened, explained options well and provided fair solutions. They listened, explained options well and provided fair solutions. More
Service. Writer was courtous, and took into account all of my needs. Service completed on time and for agreed amount. Will return to this dealership. Writer was courtous, and took into account all of my needs. Service completed on time and for agreed amount. Will return to this dealership. More
The service department is very polite and they try to help. But when I took my vehicle in for a simple oil change on Mar 6th, they made mistakes. Many settings were changed on the vehicle, like tire pres help. But when I took my vehicle in for a simple oil change on Mar 6th, they made mistakes. Many settings were changed on the vehicle, like tire pressure monitoring. Then, I noticed they broke my glovebox door when inspecting the cabin filter. But mistakes happen and the dealership will make them right, I'm sure. But what is completely not acceptable is their lack of courtesy when it comes to their communication with me. First I have to say Andy, the service manger, did return my call, but I missed it. Now I did leave him a message to try me again and he never did. Now even today, Wed Mar 22, I called my service rep, Brandon, twice and asked him to call me back; no luck there either. I made many calls and attempts to talk with someone about my complaint and it wasn't any fun. This dealership has a very poor phone system and communication policy and it shouldn't be so difficult to connect with someone. If I had a dime for every time I was told "I'm away from my desk please leave a message and I'll get back with you" I would be a rich man! This dealership will not be servicing any of my vehicles in the future. I actually was thinking of buying a second Subaru, but I'm glad for this experience, because I'll be purchasing one at a different dealership. More
Worst dealership I've ever dealt with! I bought my 2018 ford fusion in June and have had nothing but issues with it since the beginning. I try to reach out and nobody responds. Genuinely, s I bought my 2018 ford fusion in June and have had nothing but issues with it since the beginning. I try to reach out and nobody responds. Genuinely, such an awful experience. More
Jake was wonderful. Had everything ready and stayed on top of the progress. Car was clean when I got it back. Thank you Had everything ready and stayed on top of the progress. Car was clean when I got it back. Thank you More
The service advisor who helped us this weekend was amazing. We adore him. We’d like to have them be our permanent service advisor. amazing. We adore him. We’d like to have them be our permanent service advisor. More
Jake Smith is Outstanding! His courtesy, friendliness, professionalism, knowledge, and overall positive attitude make getting my Outback Limited serviced here a pleasure. Servi His courtesy, friendliness, professionalism, knowledge, and overall positive attitude make getting my Outback Limited serviced here a pleasure. Service Manager Andy Matthew is also a big reason for me going to this dealer. Both of these people, and the entire Service team, are true assets to this business. The entire experience was extraordinary and I am totally satisfied with Subaru of North Tampa. More
The team of Ryan and Jake did a great job of getting the battery replaced on our Outback. They accommodated us at short notice and got the job done, even though it took a bit longer than usual, it was under battery replaced on our Outback. They accommodated us at short notice and got the job done, even though it took a bit longer than usual, it was understandable. He also offered to stay after 4pm to get us the keys! Thanks again! More