Subaru of Olathe

Above and beyond! I have been a customer for at least 10 years, 3 fabulous cars later I have to say that is the best group of people I have met, Brad, the sales manager I have been a customer for at least 10 years, 3 fabulous cars later I have to say that is the best group of people I have met, Brad, the sales manager has been there for me every time, and going to the service department is such a treat, first because the car is good, so no major damage there, second the waiting area has a fridge with cold beverages as well as coffee and snacks (free wifi) and last but no least the service people make me feel like a 'THE QUEEN', my car gets a car wash before is given back to me and all the questions I asked are answered to my satisfaction, I am picky and I know that, so thank you guys. More

Casey made the process so easy Casey was a delight to work with. He was so very patient, polite, and never once was pushy. I knew from the first phone call from Casey before we ha Casey was a delight to work with. He was so very patient, polite, and never once was pushy. I knew from the first phone call from Casey before we had even met that he was the salesman I wanted and he was so polite. More

Great customer service and product knowledge I came to Olathe Subaru to purchase my second Crosstrek. Aaron Connolly greeted me and provided excellent customer service throughout the buying proce I came to Olathe Subaru to purchase my second Crosstrek. Aaron Connolly greeted me and provided excellent customer service throughout the buying process. There was no pressure or hype. Aaron explained the additional features on the newest model and answered all of my questions. More

No haggle experience. Salesman David Swafford is one of the best car salesman I’ve ever dealt with he actually made the deal go smoothly I found he and other employees to b Salesman David Swafford is one of the best car salesman I’ve ever dealt with he actually made the deal go smoothly I found he and other employees to be knowledgeable and helpful. This was my first purchase of a Subaru and the employees at this dealership made the process as pleasurable as possible. When The time comes for a new vehicle I will return. More

Great job! David was wonderful to work with. He is knowledgeable and efficient. I have been driving Lexus sedans or SUVs for the past 30 years and recently rod David was wonderful to work with. He is knowledgeable and efficient. I have been driving Lexus sedans or SUVs for the past 30 years and recently rode in a friend's ne Forrester. I looked at the Porsche Macan and Cayenne, but found better value and many of the same features in the Forrester. I look forward to receiving excellent service from this dealership. More

Great people! We hadn't purchased a new car in several years. Our salesman, Aaron Connolly, was great to work with. Very polite, knowledgable and professional. Grea We hadn't purchased a new car in several years. Our salesman, Aaron Connolly, was great to work with. Very polite, knowledgable and professional. Great experience! More

Went for used, bought new Visited the dealership because they had a bigger selection of used vehicles than the Topeka dealership. After comparing the new and used I decided to Visited the dealership because they had a bigger selection of used vehicles than the Topeka dealership. After comparing the new and used I decided to go with New. The used vehicles were older vehicles with higher mileage. That helped make my decision to buy new. Subaru owners keep their vehicles longer and the vehicles last. Casey was very helpful with the purchase process and all my questions. Not a pushy salesman. He listened to me and didn't push for things that I didn't want. My only complaint is that Casey wasn't able to give me the $50 gift card that the delivery specialist would have given me if he hadn't taken a vacation. More

New car purchase experience Our salesman, Darrell James, made the experience great. He was friendly, not pushy, and most important, knew the product. He took the time to show us Our salesman, Darrell James, made the experience great. He was friendly, not pushy, and most important, knew the product. He took the time to show us all the details about the car after the purchase. More

Friendliness of employees Gosh! Our salesperson, Casey, could not have been more helpful or courteous. He is knowledgeable and patient in answering all our questions. We Gosh! Our salesperson, Casey, could not have been more helpful or courteous. He is knowledgeable and patient in answering all our questions. We cannot be more pleased. More

Having it my way sooooo Easy! Olathe Subaru has it all together. What made them better than the other dealerships was the fact that I could do it my way on my schedule. In fact the Olathe Subaru has it all together. What made them better than the other dealerships was the fact that I could do it my way on my schedule. In fact they insisted on it. From the outstanding service team to the sales floor it is a personal service all the way. Jordan and Patrick in the service department are fantastic in getting me in and out with top notch service on my 2013 Outback. While waiting a short time for service to finish on the Outback, I was looking at a new Outback with all of the updated Safety Technology thinking it was time for the Wife to have an upgrade. Darrell a sales associate walked up and asked if he could help me. So as Darrell and I were talking Jordan the service adviser walked up and said my car was ready and he parked it outside and to come by and see him when I was ready to checkout. Darrell had all the answers to my questions about the Safety Technology on the new Outback and was the nicest guy to work with. He knew I wanted to buy my Wife a new Outback, it was just a question about color. She knew she wanted a Pearl White one (via a telephone call). No problem they had it in stock. However with Darrell's infinite wisdom, he recommended that I bring her by to look at all the colors. That was a good idea because She chose Tungsten Metallic with a butter cream interior! Beautiful car and exactly what the Wife wanted. The short of it is Olathe Subaru makes having it your way sooooo easy! No kidding from service to sales to finance, it is the best dealership. David More