
Subaru of Olathe
Olathe, KS
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A pleasant surprise purchase and experience! I just wanted to leave a quick and honest note about dealing with Olathe Subaru this past weekend on a Used 2017 Jeep Cherokee for my son. I've alway I just wanted to leave a quick and honest note about dealing with Olathe Subaru this past weekend on a Used 2017 Jeep Cherokee for my son. I've always been a Mopar guy and usually I purchase those vehicles from Chrysler, Dodge, Jeep, Ram dealerships, however I was pleasantly surprised to find such a well equipped one for sale at Olathe Subaru. We did test drive the Subaru Crosstrek, and it was very nice, but when I saw that Jeep with the options it had, the low mileage, and the price...I simply couldn't pass it up! The sales staff, management, and even the financing department when I closed the deal were top notch, professional, and transparent. I would definitely give them my business again in the future because even if you decide not to purchase a Subaru vehicle they treat you right. It's worth a trip, trust me! More
Smooth,easy and pleasant I talked with Jeff online and over the phone a few times. He was very helpful. We went over to the dealership to see what they had in Outbacks. We I talked with Jeff online and over the phone a few times. He was very helpful. We went over to the dealership to see what they had in Outbacks. We knew Jeff was not there that day, but we knew what we wanted and were going to take a look. A good young man named Ben greeted us and was happy to answer all our questions. There was no pressure and they offered us a good deal. We went back the next day to finalize the deal and met with Jeff. He was very informative on everything, as were all of the others we met in the paperwork departments. A special thank you to Ben Jr. also. I have bought many cars and trucks in my lifetime. This was by far the most pleasant, easy and quick experience we have ever had at a dealership. I will tell anyone that is looking to buy a car to go there. We love our Subaru Outback, this is our second one. More
Excellent Customer Service My experience at Olathe Subaru was excellent. No pressure! Darrell patiently explained all the details about my new Crosstrek before I drove away. Ver My experience at Olathe Subaru was excellent. No pressure! Darrell patiently explained all the details about my new Crosstrek before I drove away. Very happy! More
Trevor is the best guy for this job! My husband and I were very happy with the sales process and satisfied with the services that we received while doing the deal. Trevor was very helpful My husband and I were very happy with the sales process and satisfied with the services that we received while doing the deal. Trevor was very helpful, honest and accommodating to our specific wants and needs. I would give him a 10 for making it easy and quick regarding our trade-in process. I would definitely recommend Subaru cars and its services to all my friends and families. More
New Impreza purchase The salesman was competent and friendly. The lot is small and the selection of the type of car we wanted as limited. In the end we had to purchase a The salesman was competent and friendly. The lot is small and the selection of the type of car we wanted as limited. In the end we had to purchase a car with a moon-roof that we were not particularly interested in and the front bumper had to be replaced because some lot damage before it was to be delivered to us. Salesman and staff we available to help us with all the new technology. More
Good place to buy Good sales team and Aaron Connolly sales person is very professional. I bought my used car - toyota solara here recently. Nice car with right price. Good sales team and Aaron Connolly sales person is very professional. I bought my used car - toyota solara here recently. Nice car with right price. More
Excellent buying experience Knowledgeable, courteous, low pressure service. Very pleased with vehicle. Very fair price and payment terms. 0%, 63 month terms were a plus. Kept me Knowledgeable, courteous, low pressure service. Very pleased with vehicle. Very fair price and payment terms. 0%, 63 month terms were a plus. Kept me fully apprised of delivery timetable. More
Outstanding Customer Service I was just starting my research to purchase a new car. I've been driving Ford Explorers since 1991 and was considering another one but also wanted to I was just starting my research to purchase a new car. I've been driving Ford Explorers since 1991 and was considering another one but also wanted to look at the Subaru. I went to Olathe Subaru on a fact finding visit and met with Trevor. He was extremely knowledgeable of the vehicles and was totally supportive of providing me information. I did not feel pressed at all to purchase a car. I drove an Outback Premium but wanted to try an Outback Limited. I went back and everyone at the dealership was very polite and customer oriented. I ended up buying the car that same day. More
Top notch service department Patrick Coleman has been consistently very helpful. I bought my Outback there in 2014, I keep coming back because of the friendly, professional staff Patrick Coleman has been consistently very helpful. I bought my Outback there in 2014, I keep coming back because of the friendly, professional staff, and the remodel they did to the waiting area is excellent, really makes waiting for a oil change kind of nice! More
A total quality experience! My fiancé and I worked directly with Brian Gump and Trevor Ball. Brian had the unenviable task of telling us that there was quite a bit of would to b My fiancé and I worked directly with Brian Gump and Trevor Ball. Brian had the unenviable task of telling us that there was quite a bit of would to be done on my '08 Outback. But he did so in a way that was honest, transparent, and easy to understand. He made sure that we understood what our options were, the pros and cons of those choices, all the while never once making us feel pressured into the most expensive option. When we decided to entertain the option of a potential trade, Brian hooked us up with Trevor. Trevor is honestly the best car salesman I have personally ever had the pleasure of doing business with! Very methodically, Trevor listened to what we wanted in a potential vehicle trade and never missed a beat when executing the next steps in the process. Coupled with his professionalism, what we loved the most about Trevor was his sense of humor! To say that my fiancé and I had had an rough go that day was an understatement for may other reasons besides what was going on with our old vehicle.... But when life was throwing us a rolling ball of butcher knives, there was Trevor with his hilarious stories about his "disgusting dogs" and Milo, the drooling cat! And at the end of the day, my fiancé and I were still laughing as we drove back to our home in St. Joseph, Missouri, in our new 2016 Subaru Outback! More