Subaru of Olathe

What started off as a bad week crumbled away My wife and I have driven Volvo's for years. Her 1988 was given us a problems. We took it to Volvo for service, paid for service and it was back t My wife and I have driven Volvo's for years. Her 1988 was given us a problems. We took it to Volvo for service, paid for service and it was back to the smear old problem after a few days, Volvo's attitude was that hey after all the car is a 30 year old car. Then our other car totally died. We had ben thinking about Subaru's for some time. We stopped by Olathe Subaru, Casey came over and talked to us and told us to look around. A couple of days later we went back and told Casey we were ready to move forward. He helped us in selecting a 2015 Outback, A great Car. We love it, doit feels like a real car when your driven, We have already recommended Casey to a couple of our friends, Oh by the way I did find the problem my self in our 1988 Volvo. More

Stress free As a consumer we want to get the best service and deal we can. We are a military family and we are uprooted every couple of years. We don’t have frien As a consumer we want to get the best service and deal we can. We are a military family and we are uprooted every couple of years. We don’t have friends to tell us which dealership works and what doesn’t. My husband and I went in search of this vehicle with all the Subaru dealerships. One might think it’s all the same. I would have thought the same until this experience. This was our third dealership! One treated us as if we were just stupid and had no clue. In the day of technology.. really?! They didn’t know how to treat us the customer. Another dealership didn’t understand we were there to purchase a vehicle and while they were nice, they didn’t seem like they wanted to sell us a vehicle. Olathe Subaru REALLY closed the deal. They understood what we had experienced and genuinely wanted to make this experience as easy as possible. We knew how much, what we wanted, we we got before we even walked through the doors. The honesty and no nonsense attitude gave us the confidence everyone wants when they are making a larger purchase. The whole staff was friendly and most importantly they looked out for us as a consumer and as a part of the military. This was by far the easiest experience we have had purchasing a vehicle. I cannot rave enough about them and the confidence I have in them. Thank you!! More

Exceptional Experience I had been in the market for a new car for awhile. I felt that I had done my research and knew exactly what I wanted. I went to several other dealersh I had been in the market for a new car for awhile. I felt that I had done my research and knew exactly what I wanted. I went to several other dealerships looking for the car of my dreams! I was contacted by Aaron during my search, he provided a ton of information and answered all of my questions. Since this was my first time buying a car, I was really nervous about the negotiation of things. Aaron made it a very simple and stress free process. I am loving my new Subaru Outback, and I would never have found it had it not been for the dedication and integrity of the people at Olathe Subaru! Thank you so much!! More

Another Good Experience We were ready to try out the new Ascent. We worked with Vic last year when leasing our Impreza, so we reached out and he connected us with Janeth in s We were ready to try out the new Ascent. We worked with Vic last year when leasing our Impreza, so we reached out and he connected us with Janeth in sales since his role changed. Janeth was fantastic, patient, and responsive to our questions. We went back the next day and purchased the vehicle. All were helpful working out the details of our trade and paperwork. Thank you for everything! More

Great Service - No Pressure I contacted other dealerships looking into other makes and models of vehicles - they hounded me relentlessly! Not Olathe Subaru - they were friendly, I contacted other dealerships looking into other makes and models of vehicles - they hounded me relentlessly! Not Olathe Subaru - they were friendly, knowledgeable, and did not pressure me into anything. I worked with Casey Johnson and he was great - very easy going, was able to answer all of my questions, and talk cars with my dad. Great experience overall with Olathe Subaru - thanks!! More

Wonderful Service- Ask for Casey!! Would definitely recommend this dealership. Casey helped us in buying our new Subaru Forester and he took into account everything that was important t Would definitely recommend this dealership. Casey helped us in buying our new Subaru Forester and he took into account everything that was important to us and worked to find us the best possible fit for a price we could feel happy with. Olathe Subaru has earned my business. More

Casey Johnson was my salesperson, He was helpful, I drove from Topeka, Ks to see this car, loved it. I put down a down payment. It needed some work done. So I waited for a phone car, as to the pro I drove from Topeka, Ks to see this car, loved it. I put down a down payment. It needed some work done. So I waited for a phone car, as to the progress of the completion of the work. No phone call. I called them. was told the car would be ready on a wensday and they would send pictures. No Pictures, no phone call. Again I called, was told Casey was off on wensday. Manager sent Picture told me car was ready on Thur. I understand that everyone needs a day off, and that everyone is busy. But someone else could have followed through on this, Basic customer service! Other than the pushy Finance guy, (why do I need an extender warranty, if Subaru's are so Good?) It was a good experience. More

Friendly people When we parked at the dealership, my wife and I were seen looking at a vehicle right up front. We were outside for at least ten to fifteen minutes and When we parked at the dealership, my wife and I were seen looking at a vehicle right up front. We were outside for at least ten to fifteen minutes and finally decided to go inside to find someone to talk with. They said they were all very busy and short handed. Casey Johnson ended up helping us and was very helpful in trying to get us going as quickly as possible since we were on vacation at the time and were short on time. More

Had a great sales rep, who did an awesome job. I had a great car buying experience at Olathe Subaru. My sales rep was Casey Johnson who greeted me right away and was very helpful with my trade in. I had a great car buying experience at Olathe Subaru. My sales rep was Casey Johnson who greeted me right away and was very helpful with my trade in. Casey was very knowledgeable and has a great friendly personality and it was a pleasure to work with him on my new vehicle lease. Casey made sure that I got the vehicle I wanted as soon as possible since they had to get it from another dealership. I’m very glad he was my sales rep, he did a great job. More

Dealership may be good but the Salesperson we got was not To me an employee represents the whole dealership. Our salesperson did not know his information. He did not keep his word when we went back or by pho To me an employee represents the whole dealership. Our salesperson did not know his information. He did not keep his word when we went back or by phone. We had to do all the pursuing. It was not an easy task. When we wanted to know things about the car he rarely got the answers but had plenty of excuses. So I had to rate the dealership low because of the way we were treated by the salesperson. Who knows maybe if we had had another salesperson I would have rated it higher. Oh and then we made an appointment with the finance guy and our salesperson was to have that set up. We drive all the way there and the guy is at lunch xxx is that kind of appointment??? Then when he comes back after we waited for no reason he would not stop pushing the stupid 7 year warranty on me. I mean I said no several times and he kept pushing. That is not good business NO means NO. You need to clean house and train your people better. More