Subaru of Pembroke Pines

New car purchase I found my experience trading in my Outback for a 2020 Forester was excellent. Joe recommended Dirk to me and it was a terrific experience! I appre I found my experience trading in my Outback for a 2020 Forester was excellent. Joe recommended Dirk to me and it was a terrific experience! I appreciated his honesty and integrity during the whole process. I believe he should be recognized publicly for his outstanding service during the sales process with me. More

Purchase review Johnson was very professional and accommodating, always trying to get me the best deal possible. Always concerned with my wait time to make sure I was Johnson was very professional and accommodating, always trying to get me the best deal possible. Always concerned with my wait time to make sure I was comfortable. More

12/20/2019 6:00 pm the time spent to complete the deal was too long, and the major cause was the wait time on the phone to get a buy out of my old Subaru. 30 minutes wa the time spent to complete the deal was too long, and the major cause was the wait time on the phone to get a buy out of my old Subaru. 30 minutes wait then 15 doing the work,. the paperwork time was good and the time for detailing was ok, but in total we were there for 6 hours which is too long. It was arainy day so less annoying ,but if it was a nice day it would have been unacceptable More

Great Service Department Love this service center....I live in south Miami Dade County and it takes me approximately 45 minutes to an hour to get to Subaru of Pembroke Pines, Love this service center....I live in south Miami Dade County and it takes me approximately 45 minutes to an hour to get to Subaru of Pembroke Pines, but the service department is so wonderful that I do not mind the travel. They far exceed any service department I have ever been to. Steven is my service advisor and he is knowledgeable, personable, and prompt with informing me of any service required. More

Awesome I have only great things to say about my experience with Subaru at Pembroke Pines. My Service Advisor Steven Ross is awesome. Brought my Subí Cross I have only great things to say about my experience with Subaru at Pembroke Pines. My Service Advisor Steven Ross is awesome. Brought my Subí Crosstrek in for 3 recalls and not only did they do an excellent job with the repair, they also caught a number of different issues with my car and took care of them under warranty. So, big thanks to my Subi Family for a job well done. Happy Holidays More

Joe is awesome. I normally don not care for a services adviser but after working with Joe to care for my car, I have changed my mind. the problem will be if Joe eve I normally don not care for a services adviser but after working with Joe to care for my car, I have changed my mind. the problem will be if Joe ever leaves, he has raise the bar and that will be tough to beat. More

Great service Went in with a phantom noise problem, we couldn’t duplicate it, but Joe pulled up the info. There was a recall which was promptly addressed. Done in Went in with a phantom noise problem, we couldn’t duplicate it, but Joe pulled up the info. There was a recall which was promptly addressed. Done in the time frame given. Overall, a great experience. More

Excellent customer service! My sales rep, Jon-Claude was involved and helped as well. He is the best! You are lucky to have such an outstanding employee! A grea customer service! My sales rep, Jon-Claude was involved and helped as well. He is the best! You are lucky to have such an outstanding employee! A great experience for sales and service! Love my vehicle! Will keep coming back! More

Excellent at each level. Our sales agent Adrien was extraordinary in going out of his way to meet our needs in selecting and pricing a new Forester. He was transparent and dir Our sales agent Adrien was extraordinary in going out of his way to meet our needs in selecting and pricing a new Forester. He was transparent and direct with costs which was refreshing. Insurance and Finance agents were all competent and expedited the paperwork process. More