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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
993 Reviews

993 Reviews of Subaru of Pembroke Pines - Service Center

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October 01, 2020

Alba was very helpful and very attentive. My car was checked and returned relatively quickly, even though there were a lot of clients that day. In all cases, great service overall! More

by ANDREELKHOURI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alba
October 01, 2020

Service rep gave me a hard time about my service since it is a fleet vehicle. Didn't want to accept fleet service payment mathis for whatever reason and service rep did not know how to deal with the situatio More

by DANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
October 01, 2020

All members of this branch are very professional and with that was great customer service. Quick oil change. Very friendly. All of my questions were answered. More

by ANTONY3GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Everyone was incredibly helpful and efficient. They were able to get me in last minute and listened to what was wrong with the car. While it was a laundry list of things that were quick to repair most of it More

by beth.beals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Whitney
September 30, 2020

The best dealer in Florida. Every time i take my Subaru in for service the attention is amazing. Alba in the service department make sure everythis is perfect. My car is always ready in less than 2 hours a More

by luzangelaji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney, Rudy Font
September 27, 2020

Very good Fast and friendly On time Always very eager Very good Fast and friendly On time Always very eager to help and do the best he can. We really appreciated his help. Thank you. More

by MARDINI56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia was the person that helped us
September 23, 2020

Excellent service. Had 24,000 mile service. Joe was great!!!! Very professional and goes above and beyond. Very comfortable waiting area. I Love my Subaru Ascent and Joe takes care of her great!!!! More

by kirk238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Whitney
September 22, 2020

Service was great. The only thing that I could mention is that I was told my car was being washed but when I received it, it was in the same condition. I would prefer if they would have mentioned this perk. More

by annia.carvajal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
September 22, 2020

Excellent service , Elba, Alan Medina , Ana Maria Medina, were fantastic. Thanks for your service. It is my first Subaru . Thanks thanks thanks thanks thanks thanks More

by APUERTA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ana maria medina and Elba, Stephen Scott Mankin, Chris Smith, Fred Carey, Rohan Alexander
September 22, 2020

It become very unpleasant taking my car for service to this dealer it’s not like the last 5 years that I have been there More

by Kaber433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name
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