Robert Ladaga

Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! advisor name JS TERRIBLE SERVICE ! More

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Called at least 15 times the past year for an appointment. For airbag. Never called. appointment. For airbag. Never called. More

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Excellence in greeting and reception! Constant communication and status updates. Shuttle provides transportation to and from local destinations. Service was completed with a courtesy vehicle wash communication and status updates. Shuttle provides transportation to and from local destinations. Service was completed with a courtesy vehicle wash within the time allotted. Highly recommend this dealership. More

by Tr3@$ur3 Verified Customer Verified Customer

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This time around I didn’t have to wait 3 hours to get my truck back from an oil change and tire rotation. The inside was nicely detailed but the outside not so much. Looks like it was put through a car wash truck back from an oil change and tire rotation. The inside was nicely detailed but the outside not so much. Looks like it was put through a car wash and not thoroughly washed. Water spots everywhere. The tires were shined on the driver side only. They forgot to shine the passenger side. More

by plwengler Verified Customer Verified Customer

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I have a 2020 Forester with only 800 miles on it, so it's totally under warranty. The first time it wouldn't start, Roadside Assistance came and jumped it. The second time I had to have RA come with a fla totally under warranty. The first time it wouldn't start, Roadside Assistance came and jumped it. The second time I had to have RA come with a flat bed to take the car to the dealership to find out what was wrong. Should have been easy, right? Nope, RA wanted to charge me $175 before they'd schedule a tow so I called Subaru. Girl I spoke with said nothing they can do, it's up to RA how much they want to charge. Had to ask for her supervisor, who agreed that the tow is supposed to be free! Finally got the car towed in. Once it was fixed, someone at Subaru was supposed to come pick my husband up so he could drive the car home but I had a hard time finding anyone at Subaru who understood that and would send someone. Finally they did, I got my car back, and it is fixed. But they obviously did not wash it like they're supposed to do with every service. What I don't understand is why some people at Subaru seem to have no idea what is covered under their warranty so I had to keep pushing to find someone who does! It should NOT be that difficult! P.S. I don't remember the name of the person in the service dept so just picked one from the list so I could submit this review. More

by ROSETTA714 Verified Customer Verified Customer

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Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More

by CJV024 Verified Customer Verified Customer

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Very Good. Did computer upgrade in timely manner and all personnel were very friendly. Overall the experience was was handled in a very professional manner. personnel were very friendly. Overall the experience was was handled in a very professional manner. More

by klb4049a Verified Customer Verified Customer

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Awesome experience.Was in and out in an hour with a car Awesome experience. Was in and out in an hour with a car wash :) Elba and Steve in service are awesome. I would recommend Subaru of Pembroke Pines Awesome experience. Was in and out in an hour with a car wash :) Elba and Steve in service are awesome. I would recommend Subaru of Pembroke Pines to everyone. More

by JON.WHITNEY23 Verified Customer Verified Customer

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Best service experience with everyone involved. Steven, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, Elba, Jaime, Joe. what a team. Thank you for always taking care of me. I will always come by here for service. If you have a Subaru you should too, More

by Shanita Medina Verified Customer Verified Customer

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Joe Salerno continues to exceed my expectations. He goes the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership More

by americasrep Verified Customer Verified Customer

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