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Subaru of Pembroke Pines - Service Center
Pembroke Pines, FL
994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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994 Reviews of Subaru of Pembroke Pines - Service Center
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September 08, 2020
GREAT SERVICE ELBA the service rep was very efficient and provided on time delivery of the required service. I would recommend dealing with her any time they need service and provided on time delivery of the required service. I would recommend dealing with her any time they need service More
by SKULLY2
Verified CustomerEmployees Worked With
Other Employees :
Jon Whitney, Stephen Scott Mankin
September 07, 2020
1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 h 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 hours 4. no loaners More
by TATIANA2
Employees Worked With
Other Employees :
Jon Whitney, Stephen Scott Mankin
September 04, 2020
First Experience here, Service Advisor Elba was amazing. She went above and beyond, and helped me with a Warranty problem that another dealership (Lehman) caused. She went above and beyond, and helped me with a Warranty problem that another dealership (Lehman) caused. More
by sketchtwin
Employees Worked With
Elba - 5 Stars
September 04, 2020
First service, service advisor(Elba) excellent and prompted attencion. Brian and Ridell with prospect for new SUV very professional. I am very happy with Subaru. prompted attencion. Brian and Ridell with prospect for new SUV very professional. I am very happy with Subaru. More
by pelao.oyarzun
Employees Worked With
Other Employees :
Elba, service advisor, excellent , Ridel, Brian
September 04, 2020
Very quick and professional service. Steven Ross was very friendly and polite. He was able to show me how the new tailer hitch worked on my Accent. Good experience. friendly and polite. He was able to show me how the new tailer hitch worked on my Accent. Good experience. More
by vsundquist
Employees Worked With
Steven Ross
September 02, 2020
Excellent service, right on point, quick work and always stayed informed. They checked my car and told me they needed to order the part, When it arrived, they called me, we set up another appointment and t stayed informed. They checked my car and told me they needed to order the part, When it arrived, they called me, we set up another appointment and that day they took care of it quicker than expected. More
by lisetteduran
Employees Worked With
Stephen Ross
September 02, 2020
My car would not start without jumping it. They discovered that I needed a new battery. They replaced it and now everything is good. I also got Joe my original service person back. Very very happy discovered that I needed a new battery. They replaced it and now everything is good. I also got Joe my original service person back. Very very happy about that More
by jzswds
Employees Worked With
Joseph Salerno
September 01, 2020
The people working there are real professional, friendly, and knowledgeable! The facility is well equipped with internet access , and various TV screens! Joseph Salermo was great explaining the service need and knowledgeable! The facility is well equipped with internet access , and various TV screens! Joseph Salermo was great explaining the service needs and procedures✨✨✨✨ More
by FIGMELVIN
Employees Worked With
Joseph Salermo , Dirk Perdrix
September 01, 2020
I am having the same problem with my car when I brought it in. My service was extended to September 1, so I brought my car in for service and I explained to Elba about a jump when taking off, I was told I it in. My service was extended to September 1, so I brought my car in for service and I explained to Elba about a jump when taking off, I was told I needed brakes so I replaced my brakes but nothing change. I have called twice and no return call. Also I don't understand if someone is working under the hood of your car and they see leaves there, Why not remove them instead of saying oh we don't touch that if a customer do not request it. Not a good excuse. What customer do know brings their car in for service and have leaves or anything else under the hood that should not be there and do not want it removed. Don't understand but that's just me. I was slightly disappointed but I hope it won't be same the next time I bring my car. More
by JCANADA2013
Employees Worked With
Elba
September 01, 2020
Best experience I have had in the service dept. in a long time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. More
by BARBARABURK
Employees Worked With
