Subaru of Pembroke Pines - Service Center

Elba Navarro was very helpful getting my 2017 Forester ready for a road trip. She explained all of the services very well. My Subaru is running like brand new. ready for a road trip. She explained all of the services very well. My Subaru is running like brand new. More

I had an oil change appointment for 10:30 am and it took more than 2 1/2 hours to be completed so I didn't get my free car wash. more than 2 1/2 hours to be completed so I didn't get my free car wash. More

Always a pleasant experience. Everyone is a professional, provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps do not try and up sell you either. More

I bought my forester in 2017 I’ve had it serviced according to schedule at your service department Steven Russ or Jaimy Garcia have always very friendly and courteous and efficient they do what they according to schedule at your service department Steven Russ or Jaimy Garcia have always very friendly and courteous and efficient they do what they say will be done and it’s always timely they both deserve raises and promotions. More

Christopher Vazquez was amazing.I love my Subaru and the Christopher Vazquez was amazing. I love my Subaru and the service I get every time I take it in. I have inspired 3 friends to purchase a Subaru!!! Christopher Vazquez was amazing. I love my Subaru and the service I get every time I take it in. I have inspired 3 friends to purchase a Subaru!!! More

Expert service, quality work. I was pleased with the quality of service that I was look for to install a new hitch and front bumper under guard. quality of service that I was look for to install a new hitch and front bumper under guard. More

Took 6.5 hours for a simple 18k mile service when told it would only take 1.5 hours. Very little communication from the actual person supposed to be handling my car. would only take 1.5 hours. Very little communication from the actual person supposed to be handling my car. More

I am going back to the dealer for the third time for what I brought the forester in initially.The driver’s side window will not open.Window works for few days and stops. Not to mention they told me I needed I brought the forester in initially.The driver’s side window will not open.Window works for few days and stops. Not to mention they told me I needed brake pads and now my brakes are making a horrible noise More

Replaced wheels damaged during wheel rotation by service dep I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were cle I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were clearly damaged by the service person who was careless with the pneumatic lug wrench and must have spun the wrench before the lugs were properly seated. This was properly stated in my original grievance when I had my last oil service. Up until that point I was happy that you offered to replace the wheels at no cost. However when wheels arrived and I had them installed, the invoice although stating the cost is zero dollars, the repairman stated that it was in the interest of good customer service because the wheels were damaged by road debris. This is insulting and makes me out to be an unreasonable customer. If he had bothered to look at the wheels closely he would have seen that the damage was from the lug nuts and not road debris. More

My middle console was somewhat damaged and I believe it was not like that before. I said nothing because I am not sure. Noticeable but not completely damaged. was not like that before. I said nothing because I am not sure. Noticeable but not completely damaged. More