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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
990 Reviews

990 Reviews of Subaru of Pembroke Pines - Service Center

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August 26, 2020

I was very pleased with the service, quality of work and the communication of my service advisor. My Advisor’ name was Elba Navarro Penat and she was great. More

by Francis777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elba Navarro Penat
August 23, 2020

you only got a one star because there was not a rating without any stars Joe is service was not helpful - well I guess he was because he made me not want to come to subaru again More

by SIMONGRIMSBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Whitney
August 20, 2020

Elba Navarro was very helpful getting my 2017 Forester ready for a road trip. She explained all of the services very well. My Subaru is running like brand new. More

by STOOGAHOLIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Perdrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

I had an oil change appointment for 10:30 am and it took more than 2 1/2 hours to be completed so I didn't get my free car wash. More

by 16SHIRLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
August 19, 2020

Always a pleasant experience. Everyone is a professional, provides information above and beyond what is asked. Quick turnaround and never any issues when bringing the vehicle in for maintenance. Service reps More

by markgravie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney
August 19, 2020

I bought my forester in 2017 I’ve had it serviced according to schedule at your service department Steven Russ or Jaimy Garcia have always very friendly and courteous and efficient they do what they More

by ALMITZ (Alan Leibowitz)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ross and Jaime Garcia
August 19, 2020

Christopher Vazquez was amazing.I love my Subaru and the Christopher Vazquez was amazing. I love my Subaru and the service I get every time I take it in. I have inspired 3 friends to purchase a Subaru!!! More

by Denise Rios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Vazquez
August 19, 2020

Expert service, quality work. I was pleased with the quality of service that I was look for to install a new hitch and front bumper under guard. More

by MARKMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ross
August 18, 2020

Took 6.5 hours for a simple 18k mile service when told it would only take 1.5 hours. Very little communication from the actual person supposed to be handling my car. More

by brandon.l.reed
Recommend Dealer
No
Employees Worked With
Steven
August 16, 2020

I am going back to the dealer for the third time for what I brought the forester in initially.The driver’s side window will not open.Window works for few days and stops. Not to mention they told me I needed More

by debar232
Recommend Dealer
No
Employees Worked With
Elba Navarro penat she was 5 stars
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