Subaru of Pembroke Pines - Service Center

Christopher Vazquez was amazing.I love my Subaru and the Christopher Vazquez was amazing. I love my Subaru and the service I get every time I take it in. I have inspired 3 friends to purchase a Subaru!!! Christopher Vazquez was amazing. I love my Subaru and the service I get every time I take it in. I have inspired 3 friends to purchase a Subaru!!! More

Took 6.5 hours for a simple 18k mile service when told it would only take 1.5 hours. Very little communication from the actual person supposed to be handling my car. would only take 1.5 hours. Very little communication from the actual person supposed to be handling my car. More

I am going back to the dealer for the third time for what I brought the forester in initially.The driver’s side window will not open.Window works for few days and stops. Not to mention they told me I needed I brought the forester in initially.The driver’s side window will not open.Window works for few days and stops. Not to mention they told me I needed brake pads and now my brakes are making a horrible noise More

Replaced wheels damaged during wheel rotation by service dep I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were cle I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were clearly damaged by the service person who was careless with the pneumatic lug wrench and must have spun the wrench before the lugs were properly seated. This was properly stated in my original grievance when I had my last oil service. Up until that point I was happy that you offered to replace the wheels at no cost. However when wheels arrived and I had them installed, the invoice although stating the cost is zero dollars, the repairman stated that it was in the interest of good customer service because the wheels were damaged by road debris. This is insulting and makes me out to be an unreasonable customer. If he had bothered to look at the wheels closely he would have seen that the damage was from the lug nuts and not road debris. More

Great service. Helpful and professional staff. Have been using this service for years. Joe and Steve are A plus. Keep up the great job being done for all clients. using this service for years. Joe and Steve are A plus. Keep up the great job being done for all clients. More

My middle console was somewhat damaged and I believe it was not like that before. I said nothing because I am not sure. Noticeable but not completely damaged. was not like that before. I said nothing because I am not sure. Noticeable but not completely damaged. More

first service all very pleasant agents and Alba was very nice and friendly she got us in and out when we had the car in for service, she is just pleasant as can be all very pleasant agents and Alba was very nice and friendly she got us in and out when we had the car in for service, she is just pleasant as can be, and so was the rest just a great team keep up the good work More

Warranty Repair Service appears to have corrected an A/C fan warranty issue. Can't help but wonder how much less than 4 hours my wait would have been had I been noti Service appears to have corrected an A/C fan warranty issue. Can't help but wonder how much less than 4 hours my wait would have been had I been notified by a staff member when the repair was complete. More

Yesterday, I went to the Pembroke Pines Subaru dealership for my first service on my Forester. I was delighted to see that all safety protocols were visible. The inside of the car from the steering wheel to for my first service on my Forester. I was delighted to see that all safety protocols were visible. The inside of the car from the steering wheel to the seats and the floor were covered in plastic or thick paper. I was informed that the service would take an hour and that was exactly how long it took. Very nice people to deal and I’m a happy customer. More

Everyone that I interacted with was very professional Great people, I liked the professionalism, the cleanliness of the waiting room. Everyone that I interacted with was very courteous and professional. I Great people, I liked the professionalism, the cleanliness of the waiting room. Everyone that I interacted with was very courteous and professional. I recommend it. More