Subaru of Pembroke Pines - Service Center

service Dropped my Outback in for a "recall". I was asked if I needed any other service. I joked and said I needed the car washed. I picked up my car and t Dropped my Outback in for a "recall". I was asked if I needed any other service. I joked and said I needed the car washed. I picked up my car and the car was immaculate. Thank you More

Vehicle Alarms Flashing in Dashboard Service advisor provided updates of the troubleshooting status / progress as appropriate. Overall duration of service work was elongated due to Covid Service advisor provided updates of the troubleshooting status / progress as appropriate. Overall duration of service work was elongated due to Covid impact, but otherwise happy with the experience. More

I've decided to move on This place is a joke, I have dealt with you with my now 2-1/2 year old 2017 Subaru Forester. Love my vehicle, Unfortunately I don't believe your servi This place is a joke, I have dealt with you with my now 2-1/2 year old 2017 Subaru Forester. Love my vehicle, Unfortunately I don't believe your service team deserves any more of my patience. Done with the stories I am told in service. 3 hours turn into 6 hours. 15 minutes stuck in car wash turns into an hour and the vehicle comes out without going thru the wash. I could go on, but you are not worth my time. I've already wasted too much of my time on you all. Will be pursuing another dealership More

Oil change I had a 10 AM appointment for an oil change. Joseph told me upon arrival that my car would be ready by 11 to 11:30. He offered me a 10% discount witho I had a 10 AM appointment for an oil change. Joseph told me upon arrival that my car would be ready by 11 to 11:30. He offered me a 10% discount without my having to show him my coupon. However, I didn't receive the car back until 12:30, without any updating from Subaru about the delay. If I had been given the reason for the delay it would have been nice but I was left without any information. This was my first service appointment with the dealership (6 months after purchase). More

Excellent service and customer care. My salesman, Jorge Tocuyo, is always available to answer any questions and/or help me with any needs I may have. Your dealership is awesome!! Definitely will recommend. Tocuyo, is always available to answer any questions and/or help me with any needs I may have. Your dealership is awesome!! Definitely will recommend. More

Service My car was serviced quickly and it was handled professionally. I enjoy going there to get what I need. I also enjoy the hamburgers and hotdogs outside My car was serviced quickly and it was handled professionally. I enjoy going there to get what I need. I also enjoy the hamburgers and hotdogs outside. More

standard service visit I love my Subaru dealership  I think they are just overtaxed right now. Even though I made an appt, there was no one to give me a ride back home so I I love my Subaru dealership  I think they are just overtaxed right now. Even though I made an appt, there was no one to give me a ride back home so I waited for three hours. They were out of bottled water and the coffee was not refreshed until we were leaving. More

Joe as always is the very best He’s the reason we continue to do business with Subaru Pembroke Pines Hope he stays there . Thank you continue to do business with Subaru Pembroke Pines Hope he stays there . Thank you More

I came in for a oil change and tire rotation . Int was completed within an hour thanks to Elba . She was very helpful and went out of her way to ensure it was finished under two hours completed within an hour thanks to Elba . She was very helpful and went out of her way to ensure it was finished under two hours More

Educated Consumer is your own best customer Very happy with service I have received from Steve Ross and now Elba. I am 2 for 4 with the service advisors. They are the only ones that I drive by t Very happy with service I have received from Steve Ross and now Elba. I am 2 for 4 with the service advisors. They are the only ones that I drive by two Subaru dealers (Lehman and Bird Road). Actions by some mechanics and advisor is very discouraging. More