Subaru of Pembroke Pines - Service Center

Factory recalls I did a appointment using the phone and I had the confirmation When I arrived to the dealer my name wasn’t on the appointment list It is not the fir I did a appointment using the phone and I had the confirmation When I arrived to the dealer my name wasn’t on the appointment list It is not the first time that that happened to me In a positive note my service advisor Joe Salerno take care of Me and the dealer part department had all the parts necessary to address the recalls That is a great work on parts department The work was completed and so far no problems I and very satisfied More

Recall service As usual excellent service, friendly staff and very aware of each costumer needs. I would recommend this Subaru dealership (both sales and service) to As usual excellent service, friendly staff and very aware of each costumer needs. I would recommend this Subaru dealership (both sales and service) to anyone in a heartbeat. More

Great Service from Jaime, he really knows how to make servicing your car an easy process. He is always willing to take extra steps to ensure everything comes out g from Jaime, he really knows how to make servicing your car an easy process. He is always willing to take extra steps to ensure everything comes out great. More

Buen Servicio Buen servicio en lo programado aunque para un recall no se encontró el repuesto que se necesitaba Debo re programar nuevamente el recale lo cual es i Buen servicio en lo programado aunque para un recall no se encontró el repuesto que se necesitaba Debo re programar nuevamente el recale lo cual es inconveniente More

First service The service advisor was knowledgeable and very helpful with the process. Car was washed. We discussed some upgrade options applicable. Very good sugge The service advisor was knowledgeable and very helpful with the process. Car was washed. We discussed some upgrade options applicable. Very good suggestions were given. More

Worth Waiting For I must say that Jaime is a terrific service manager. He is always on top of whatever is going on and diligently kept me informed. I happened to have I must say that Jaime is a terrific service manager. He is always on top of whatever is going on and diligently kept me informed. I happened to have 3 recalls on my wife's Impreza, and Jaime followed through on everything. My two Subaru leases are up in June / July and because of Jaime and the great service, I will be back. Marc Rosenblatt More

Great service I had a great experience at Pines Subaru. My service agent Steve was very informative on the exact details regarding the re-calls. Their was Starbucks I had a great experience at Pines Subaru. My service agent Steve was very informative on the exact details regarding the re-calls. Their was Starbucks coffee available. Oh, and they cleaned my car. More

Lived up to my low expectations of dealerships. Came in for 18 month oil change. Car had 16k miles. Had a 1:30 appointment. Brought car in at 1. Car wasn't done until at least 3:15. It's this reason Came in for 18 month oil change. Car had 16k miles. Had a 1:30 appointment. Brought car in at 1. Car wasn't done until at least 3:15. It's this reason I do things myself. Oil change and rotation for me w/o a lift would take 30 min. Big reason #2 for avoiding dealerships: the constant xx up selling of service that is not needed (and which is not under warranty). They've pushed alignments every visit without need, symptoms of misalignment, or even checking it. This time they pushed a brake fluid flush..... yeah.. with 16k miles. Not even recommended til at least 30k miles in manual. I've also never actually heard of that being necessary with some real contamination issues. It's just sick. I see them giving a bunch of seniors the xxxx run around there every time I wait. Disgusting. Again, not really worth saving the 30 bucks it would cost me to do the maintenance. More