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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
992 Reviews

992 Reviews of Subaru of Pembroke Pines - Service Center

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December 28, 2019

Factory recalls I did a appointment using the phone and I had the confirmation When I arrived to the dealer my name wasn’t on the appointment list It is not the fir More

by LUISEGONZALEZ67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno and Brian Cone
December 28, 2019

Recall service As usual excellent service, friendly staff and very aware of each costumer needs. I would recommend this Subaru dealership (both sales and service) to More

by WBENSHIMOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
December 27, 2019

Great Service from Jaime, he really knows how to make servicing your car an easy process. He is always willing to take extra steps to ensure everything comes out g More

by EMILYLOPEZ_96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

Buen Servicio Buen servicio en lo programado aunque para un recall no se encontró el repuesto que se necesitaba Debo re programar nuevamente el recale lo cual es i More

by JAIMETRIVINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

First service The service advisor was knowledgeable and very helpful with the process. Car was washed. We discussed some upgrade options applicable. Very good sugge More

by sspasic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony (sales) and Jon (advisor) , Frank Marsala
December 25, 2019

Worth Waiting For I must say that Jaime is a terrific service manager. He is always on top of whatever is going on and diligently kept me informed. I happened to have More

by msaulr101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime, Service Manager
December 25, 2019

Great service I had a great experience at Pines Subaru. My service agent Steve was very informative on the exact details regarding the re-calls. Their was Starbucks More

by RobertFrankAntich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
December 24, 2019

Lived up to my low expectations of dealerships. Came in for 18 month oil change. Car had 16k miles. Had a 1:30 appointment. Brought car in at 1. Car wasn't done until at least 3:15. It's this reason More

by sceliog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed.
December 19, 2019

Excellent customer service! My sales rep, Jon-Claude was involved and helped as well. He is the best! You are lucky to have such an outstanding employee! A grea More

by Jode Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon-Claude Damion
Dec 20, 2019 -

Subaru of Pembroke Pines responded

Jode, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Pembroke Pines! We hope to be of service to you again in the future. Best wishes, Subaru of Pembroke Pines

December 19, 2019

Great service Went in with a phantom noise problem, we couldn’t duplicate it, but Joe pulled up the info. There was a recall which was promptly addressed. Done in More

by RIGGS139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe S and Lizbeth.
Dec 20, 2019 -

Subaru of Pembroke Pines responded

Riggs139, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Pembroke Pines. We hope to be of service to you again in the future. Best wishes, Subaru of Pembroke Pines

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