Jaime Gaitan

Rating: ⭐☆☆☆☆ Title: Lawsuit Filed for $1,398 – Lack of Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to reso Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to resolve a financial dispute of $1,398, I have been forced to officially file a lawsuit against Subaru of Pembroke Pines (Brittmotors, LLC) in Broward County Small Claims Court. ​It is extremely disappointing that leadership, specifically Alain de Rougemont (General Manager) and Jaime Gaitan (Director of Finance), have allowed a $1,300 issue to escalate into legal litigation. I have provided ample opportunity for them to do the right thing, yet they have chosen to remain silent. ​To any potential buyers: be very careful with your money here. If something goes wrong, management would rather see you in court than provide basic customer service. I will be updating this review with the official court judgment for all to see. Case # [Insert Case Number] pending." More

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Juan Luis Carbonell outstanding salesman, fair negotiator, very understandable and willing to help you fulfill your dreamed car. negotiator, very understandable and willing to help you fulfill your dreamed car. More

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Absolutely best experience ever buying a vehicle- everyone in the process was so helpful and kind everyone in the process was so helpful and kind More

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I had an outstanding experience with Julio Campos,he was incredibly knowledgeable ,patient, and genuinely passionate about helping me find the perfect car, never feel rushed or pressured. He walked me thro incredibly knowledgeable ,patient, and genuinely passionate about helping me find the perfect car, never feel rushed or pressured. He walked me through every feature and made me the entire process smooth and transparent, if you are looking for great customer service ask for Julio Campos at Subaru of Pembroke Pines. We love our new Outback 2026.. More

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We were pleasantly surprised at the expediency and care that Ray and his associates had in dealing with our peculiar transaction. They were able to work with a moderate credit score to achieve something I that Ray and his associates had in dealing with our peculiar transaction. They were able to work with a moderate credit score to achieve something I couldn’t have gotten almost any where else. Dropped our APR 6 whole percent! More

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Doy gracias a Dios porque salgo con carro NUEVO. , gracias también al representante que me atendió: JUAN CARBONELL., excelente como persona y como “business man” a quien agradezco toda su ayuda, aten , gracias también al representante que me atendió: JUAN CARBONELL., excelente como persona y como “business man” a quien agradezco toda su ayuda, atención y valiosa colaboración. Amo a SUBARU, soy su cliente fiel desde hace casi 30 años y no la cambio por nada. MUCHAS GRACIAS SUBARU! MUCHAS GRACIAS JUAN! More

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Ray is the best! ! Best person to purchase a car from and has great follow-up. ! Best person to purchase a car from and has great follow-up. More

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Julio was very knowledgeable and kind. He worked to get the best deal, he answered all the questions I had or found someone who did have the answer. He made buying my Subaru a stress free, He worked to get the best deal, he answered all the questions I had or found someone who did have the answer. He made buying my Subaru a stress free, transparent and exciting experience. More

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Very helpful, Patient, and knowledgeable. Juan Carbonell gave me the best car buying experience in my life. I highly recommend him Juan Carbonell gave me the best car buying experience in my life. I highly recommend him More

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The service is great quick and very helpful Julio is the guy! If you need a car go see him He is the best! guy! If you need a car go see him He is the best! More

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