Subaru of Pembroke Pines - Service Center

Joe Salerno is the best!! The service dept found the problem and fixed it! I do not have anything more to say at this time..... problem and fixed it! I do not have anything more to say at this time..... More

All was done as promised Joe salerno took care of me He All was done as promised Joe salerno took care of me He was attentive and was able to solve my issues and was also informative I would 100% use All was done as promised Joe salerno took care of me He was attentive and was able to solve my issues and was also informative I would 100% use this dealership because of him . I am extremely happy with my 2019 Subaru forester And final results More

My service advisor Steven Ross was very helpful, respectful and very professional and knowledgeable. I was seen at the time of my appointment and car was ready within the timeframe stated. respectful and very professional and knowledgeable. I was seen at the time of my appointment and car was ready within the timeframe stated. More

This time around I didn’t have to wait 3 hours to get my truck back from an oil change and tire rotation. The inside was nicely detailed but the outside not so much. Looks like it was put through a car wash truck back from an oil change and tire rotation. The inside was nicely detailed but the outside not so much. Looks like it was put through a car wash and not thoroughly washed. Water spots everywhere. The tires were shined on the driver side only. They forgot to shine the passenger side. More

My husband Pedro Marcelo always took care of all of our automobiles he passed away on February 18th due to Covid-19 Subaru contact me to let me know that the part was in that he ordered it was under war automobiles he passed away on February 18th due to Covid-19 Subaru contact me to let me know that the part was in that he ordered it was under warranty my passenger side selt belt I went in and and spoke to Steven Ross had to explain to them and he explained to me that Subaru is a part of our family and then they will continue to take care of our car I went in and they took care of the car they washed it and checked everything to make sure that the car was up to all mantance & gave me a 10 percent discount and this is why my husband chose to purchase a Subaru for me THANK U ALL More

Always a pleasure to have my car serviced at Pembroke Subaru. Everyone is so professional and the service manager is very hands on and exceptional Subaru. Everyone is so professional and the service manager is very hands on and exceptional More

The service team was very responsive even though we did not have an appt. They were conscientious that we traveled from far away, we will be back not have an appt. They were conscientious that we traveled from far away, we will be back More

Had a pleasant visit at the dealer for service on an outback. I was accommodated very nicely and their waiting was really good. One thing that needs tweaking is with the communication when your vehicle outback. I was accommodated very nicely and their waiting was really good. One thing that needs tweaking is with the communication when your vehicle is ready. More

Mr. Salerno Listen to everything that I spoke about my Mr. Salerno Listen to everything that I spoke about my vehicle, there no complaints just my concerns. He immediately took action into assisting me a Mr. Salerno Listen to everything that I spoke about my vehicle, there no complaints just my concerns. He immediately took action into assisting me and my car needs. He took the time to even search if the vehicle had any re-calls on which it turned out it did. His timing approximation of the vehicle job completion was on point and my car was returned to me with immaculate shine :) This is my reason to give Subaru of Pembroke Pines a 5 Star service from beginning to end to a truly satisfied customer. Sincerely, Ms. Cruz More

Made my appointment 3 weeks in advance and made sure they had the part in stock for the warranty work. I confirmed the appointment a day before as always. I get to the service department 15min early and they had the part in stock for the warranty work. I confirmed the appointment a day before as always. I get to the service department 15min early and they then decided to tell me they do not have the parts that are needed for the warranty work and that it would take 3 to 5 business days for them to have the parts. More