Subaru of Pembroke Pines - Service Center

Joe is FANTASTIC! He always takes care of my car needs. Joe Salerno always makes it easy for me to bring my car in for service and my experience is always pleasant, detailed and really good at his job! Joe Salerno always makes it easy for me to bring my car in for service and my experience is always pleasant, detailed and really good at his job! More

Service Experience Always a pleasure servicing my car with you guys. The maintenance team is always pleasant and timely. I was in an out in no time. Always a pleasure servicing my car with you guys. The maintenance team is always pleasant and timely. I was in an out in no time. More

New Tires and oil change To Whom it May Concern, As a repeat customer of Subaru Pembroke Pines I was pleased to be greeted personally by Joe in the service department. I To Whom it May Concern, As a repeat customer of Subaru Pembroke Pines I was pleased to be greeted personally by Joe in the service department. I brought in my very well maintained 2006 Subaru Tribeca B9 Ltd for a set of new tires plus an oil change. Once this work was completed, I drove off of the lot and within 5 minutes my engine temperature gauge began to climb rapidly, indicating a pending overheat. I immediately returned to the service bay and was assisted by a service technician who informed me that I could give him the car again and I could pay for a "diagnostic" or he could simply top up my radiator overflow tank with coolant and hope for the best. I had a northbound flight to catch that evening and of course I had to depart with my Subaru the way it was. Today my car continues to trend towards an overheat condition if it idles for more than 7 min. And it appears to be leaking oil! It was running fine prior to the oil change and tire replacement. Due to the nature of my employment I am trained to be extremely cautious and observant regarding engine indicators and performance. I did not appreciate being told by your service personnel that the sudden arrival of a new engine problem on the day I handed them my keys for an oil change was simply coincidental. Kindest regards, Adam Gardner More

Service The reason I ended up at the dealer was due to an air bag recall (FYI recalls are not done on weekends, which sucks). Nevertheless, since I was at th The reason I ended up at the dealer was due to an air bag recall (FYI recalls are not done on weekends, which sucks). Nevertheless, since I was at the dealer I requested the tech to check my driver-side window (since it was not going down - stopped working ) and also check an odd noise the car was making. To me this is a new car, why are things breaking! The prices I was quoted to fix the bad window motor and odd noise (bearings) was outrageous!!! The motor for the window around $450 and the odd noise was that all 4 bearings when bad which was $1600 to get new bearings !!! It’s just crazy. Due to things breaking and prices I will never buy another Subaru!! I have a 2004 Nissan Xterra and everything works great. Not happy with prices, handling of safety recalls and the workmanship of the vehicle. More

Jaime Garcia and Steve Sutherton deliver top notch service. My 2015 Forester was towed into this dealership after hours as my clutch was totally gone. Jaime called me at 8:30 am to discuss and said he would cal My 2015 Forester was towed into this dealership after hours as my clutch was totally gone. Jaime called me at 8:30 am to discuss and said he would call back at 9:30 with details, which he did. All repair parts were not in stock and i was given a expected complete date of 4 days and a cost quote. Steve sent me pictures so I could better understand the damage. Jaime and Steve worked their magic and a driver was sent to pick me up the next day as my car repair was complete!!3 days early and blow quoted cost. I only have superlative things to say about their service and great customer service. More

Service The wait time was fair and good. The Service advisor Steve was very friendly and helpful. He advised me about things of my new Subaru I was not aware The wait time was fair and good. The Service advisor Steve was very friendly and helpful. He advised me about things of my new Subaru I was not aware of. I hope this quality of service remains. More

Unexpectedly awesome There are stories of how dealerships will rake you over the coals and nickel & dime you to death. Nothing could be further from the truth at Subaru of There are stories of how dealerships will rake you over the coals and nickel & dime you to death. Nothing could be further from the truth at Subaru of Pembroke Pines. I came in expecting a $100+ service visit for my oil change and left paying just under $10 for a replacement oil pan bolt and a free full synthetic oil change. A discount oil change place dented my oil pan and stripped the bolt leaving me with a potential $500 repair bill. The guys at Pines Subaru Service were able to get the bolt out without damaging the oil pan threads and saved me a huge budget threat. Thank you guys so much for your excellent service! More

Quick and easy I went for an my first oil change on my 19” STI. I had Joseph as my service advisor he got my in got me what I needed and out in a timely fashion. I w I went for an my first oil change on my 19” STI. I had Joseph as my service advisor he got my in got me what I needed and out in a timely fashion. I would definitely recommend you go see him for your Subaru service needs More