Subaru of Pembroke Pines - Service Center

Great Service Dept As always great service advisors and great service department. Always very thorough and excellent customer services provided on every visit to date. D As always great service advisors and great service department. Always very thorough and excellent customer services provided on every visit to date. Does not disappoint. More

Knowledgabe staff. Joe is great!! Had to have my transmission rebuilt. Brian did awesome job. Joe is the best service rep. It took a little long but it was meticulous work. Had to have my transmission rebuilt. Brian did awesome job. Joe is the best service rep. It took a little long but it was meticulous work. More

Simply amazing The service provided at this particular dealership is hands down one of a kind. I have been to other Subaru dealerships for service, and although I ha The service provided at this particular dealership is hands down one of a kind. I have been to other Subaru dealerships for service, and although I have ALWAYS been met with top professionalism and care, at Pembroke Pines, I honestly feel like they are going that extra step to try to help me out and make sure everything is taken care of. I am sure that if I went to a jiffy lube or some other small location for service, I would save money.. but there is a real sense of security and commitment that this place has that has made me a loyal customer. I truly appreciate their hard efforts and kindness. I strongly recommend this location! More

GREAT. ADVISOR JAIME WAS OUTSTANDING I travel from CHICAGO=MIAMI=CHICAGO and I service the car at the end of each trip. THE CAR IS THE BEST CAR I HAD. COMPARE TO MY CADILLAC THAT AFTER 6 I travel from CHICAGO=MIAMI=CHICAGO and I service the car at the end of each trip. THE CAR IS THE BEST CAR I HAD. COMPARE TO MY CADILLAC THAT AFTER 6 HOUR ALL INSTRUMENTATIO FAILED MY SUPARU ONLY INCREASE MILES PER HOUR. FROM 23 AT CITY DRIVE IT WENT TO 31.2. Jaime Garcia was there 3 years ago and both times understood my needs. He informed me about a recall and took care. EXELLENT ADVISOR! More

Ease of recall appointment Upon receiving notice of recall on all 3 of our Subaru's I called and spoke to Jessica. She made the process of scheduling easy even though one of our Upon receiving notice of recall on all 3 of our Subaru's I called and spoke to Jessica. She made the process of scheduling easy even though one of our cars was not in the system yet. Upon bringing 2 cars in, Joe our service advisor, greeted me and allowed us a speedy check in to miss the incoming thunderstorm. Would also like to mention the kind valet who checked my car in whose name I did not get. She helped me to relink my phone to the car after the battery had been changed and it only took seconds! More

Amazing Excelente service. . I feel very happy with the service I receive. Thank you Steven for be so kind. I will come back to take care my car Excelente service. . I feel very happy with the service I receive. Thank you Steven for be so kind. I will come back to take care my car More

Great customer service! Joe Salerno is the best. Great attention to detail. Makes sure you understand what is necessary for your vehicle to be safe on the road. Patient expla Joe Salerno is the best. Great attention to detail. Makes sure you understand what is necessary for your vehicle to be safe on the road. Patient explaining what is included in the service. More

They can’t seem to get my name right Service advisor is great, service is great, but for some reason the database keeps calling me by my last name instead of my first name, including this Service advisor is great, service is great, but for some reason the database keeps calling me by my last name instead of my first name, including this stupid survey. I’m sure Subaru paid big bucks to this survey company and they can’t get my name right. It’s kind of offensive to be called by my last name, like I’m a soldier in the army being addressed by my drill sergeant. More

Always great I have been in before and always meet with Jaime in service. He is always professional and thorough. In the past I have always been offered a ride i I have been in before and always meet with Jaime in service. He is always professional and thorough. In the past I have always been offered a ride if I need and they always communicate with me More

Excellent fast accomodaing quality service I showed up without an appointment for a recall on my son's Crosstrek. We needed to get it done right away because he was leaving for the summer to So I showed up without an appointment for a recall on my son's Crosstrek. We needed to get it done right away because he was leaving for the summer to South Carolina, and would not be back to late November. Joe in service took the vehicle right away and returned it quickly repaired and washed. I have had in the past Landrovers, BMWs, and Audis and none has the excellent service that I get every time I come to Joe at the Subaru service More