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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
1,000 Reviews

1,000 Reviews of Subaru of Pembroke Pines - Service Center

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February 26, 2021

Super friendly, helpful, and accommodating. My service advisor, Steven Ross, always knows exactly what needs to be done, and has even been able to give me pointers on how to re-set/repair minor things mys More

by henry.jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ross, Igor Aranovskiy
February 26, 2021

Very professional and efficient. Thing were done when promised. He explained everything to me so I could understand. There was an accident with my car and they fixed it at no cost. More

by ANGups
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

On time, Quality Parts, Quality Repairs and Great Honest Advise from The Service Advisor. Courtesy from everyone. I Will definitely return to this Dealership again More

by rlbarroso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ross
February 25, 2021

I was extremely happy with the service on my Subaru today. I was in and out quickly and they did a great job. My service advisor Elba Navarro Penat was terrific and I will keep coming back as long as s More

by Bruce Fertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elba Navarro Penat
February 25, 2021

Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More

by CJV024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney, Stephen Scott Mankin, Rudy Font
February 24, 2021

Elba Navarro was my service advisor and did an excellent job! She advised me on the service I needed and delivered the car back at the time she said it would be ready. Always with a smile and wanting to p More

by ggcs29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elba Navarro
February 24, 2021

Very Good. Did computer upgrade in timely manner and all personnel were very friendly. Overall the experience was was handled in a very professional manner. More

by klb4049a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Awesome experience.Was in and out in an hour with a car Awesome experience. Was in and out in an hour with a car wash :) Elba and Steve in service are awesome. I would recommend Subaru of Pembroke Pines More

by JON.WHITNEY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Massa, Ron Martin
February 21, 2021

The service from Joe the adviser was excellent. The only reason I gave you 4 stars was because of the wait time. I arrived at 10:30 am as a walk in and left at 2:40. Long day without any food options. More

by joedeco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
February 20, 2021

The experience was a 100%! That is the main reason this is my third Subaru from you guys. From the greeter to my service man (Jaime), which Is just the Best. I really don’t understand why Jaime García bein More

by AJPONCE_2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
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