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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
1,001 Reviews

1,001 Reviews of Subaru of Pembroke Pines - Service Center

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December 23, 2018

Service Very fast service,with nice waiting area walk around and pick a look to the new models in the showroom I will recommend this location for services bas More

by Vw fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVEN ROOS
Dec 26, 2018 -

Subaru of Pembroke Pines responded

We're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

December 22, 2018

Excellent Service Great services with good and honest Service department. Good sales team for potential new Subaru in the future. Good dealer to return to and reccomen More

by LYNN.MCCORKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe - Service Department
Dec 24, 2018 -

Subaru of Pembroke Pines responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Pembroke Pines! We look forward to your next visit! Take care!

December 22, 2018

Exceptional Customer Service by Joseph Salerno Had the pleasure of being helped by Joe. My 2015 Outback was due for an oil change. Things went smoothly and was given a completion time that was met. More

by DANIELPRINCE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Solerno
Dec 24, 2018 -

Subaru of Pembroke Pines responded

We are happy to hear that Joe was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Until the next time we meet, take care!

December 21, 2018

Great service and great service team Jaime has a great personality and he is always cordial. Service was performed in a timely manner. I cannot leave out Diego, who is always on time. Th More

by TIJERINOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime and Diego
Dec 23, 2018 -

Subaru of Pembroke Pines responded

Thanks for your praise and kind comments about our team! We look forward to your next visit! Take care!

December 20, 2018

Always Satisfied! The overall experience at this dealership is remarkable. They make it a painless experience. Joe, my service guy, goes above and beyond to satisfy h More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Dec 23, 2018 -

Subaru of Pembroke Pines responded

Thank you for sharing your response to Joe's outstanding customer service! We look forward to your next visit! Take care!

December 19, 2018

FRIENDLY, GREAT SERVICE, BUT SLOW!! TOOK OVER TWO AND A HALF HOURS FOR THE FIRST SERVICING OF THE CAR, THE LAST HALF HOUR TO WASH THE CAR!! THE SERVICE WAS FREE, More

by frjoaquin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JAIME GARCIA, EXCELENT
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello, thank you for taking the time to let us know about your experience. We will absolutely do our best to refine our speed of service moving forward. We look forward to your next visit! Take care!

December 19, 2018

Beyond imaginable I usually do not trust dealers and avoid them at all cost. But I continue to go to Subaru of Pembroke Pines because of the fantastic service they pro More

by Montylopez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Lettera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Vazquez , Steven Ross , Rudy Font, Audwin Lovinsky
Dec 21, 2018 -

Subaru of Pembroke Pines responded

We are so happy to read such a great review about Subaru of Pembroke Pines! It means so much to us to have earned your trust. We sincerely value your business and look forward to your next visit! Take care!

December 18, 2018

great service On point, friendly and accommodating. Solid work (as far as I can tell) and good consultation. Took exactly as long as announced. Expensive though, de More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe salerno
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello JB, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2018

Good experience. My name is Aukse, not Eukse. I get few emails from you and would be nice to have name spelled right. That’s all i would like to say. More

by ARUDOKAITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
Dec 21, 2018 -

Subaru of Pembroke Pines responded

Hello Aukse, thank you for bringing this to our attention! We will pass your comments along to our team in order to get this situation rectified. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2018

Need more technician. Oil change and rotation took 3hrs. Appointment was at 11:30am left dealership at 2:30. Also car wasn't washed because was going to take 30 minutes. As More

by sshelbycobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service.
Dec 19, 2018 -

Subaru of Pembroke Pines responded

Hello, we appreciate you taking the time to leave us this feedback. We are always looking for ways to improve. Please don't hesitate to reach out if there's anything additional we can do for you.

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