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Subaru of Richmond

Overview Employees Reviews (195)

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Subaru of Richmond

4.9

195 Lifetime Reviews

9177 W Broad St, Richmond, Virginia 23294 Directions

Sales: (866) 938-5744

Service: (804) 346-4000

Parts: (804) 346-4000

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Excellent

98% Recommended

4.9

195 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Subaru of Richmond is Your Stress Free No-Pressure Subaru Dealer. Tired of the same old car dealership pressure tactics? You won't find them here at Subaru of Richmond. Our Sales & Leasing Specialists are highly trained and professional. Their goal is to help you find the right Subaru that best meets your needs. We never flood the floor with untrained over aggressive sales people who are approaching you before you can even get our of your car. We won't tell you things like, this deal is only good tonight or there are 11 other people waiting to buy this car. When you visit Subaru of Richmond you'll be given the freedom to browse our inventory at your leisure. When you're ready to be assisted, come on in and meet our staff. (Saturday is a particularly busy day and calling ahead for an appointment is recommended) Request a quote online and you'll receive a competitive detailed quote. Yes we'll follow up with you after that, but not excessively like most dealers do with bombardments of emails full of nonsense. We're happy to provide you with the information you are looking for and earning your trust before you come in to the dealership.

Top Reviewed Employees

Dan McNeil

Product Specialist

5.0

View 21 Reviews

Harry Moseley

Product Specialist

5.0

View 42 Reviews

David Lowenhagen

Product Specialist

5.0

View 29 Reviews

Cory Willoughby

Product Specialist

5.0

View 20 Reviews

More Employees More Employees

Latest Reviews

April 16, 2018

"Dan McNeil ROCKED!!"

- jonszabo

My experience at Subaru of Richmond was truly exceptional. I had the pleasure of working with Dan, who showed himself to be very professional and knowledgeable on the 2018 Subaru Outback! He was very friendly, and easy to work with, and showed all the wonderful features of the 2018 Subaru Outback. This is my first Subaru, and I am thrilled to finally have purchased one! The whole process, from beginning to end was extremely smooth, and quick. I've purchased many, many new cars in my lifetime. But, this experience was the most pleasurable, and easiest I've ever had! It doesn't hurt that I'm am LOVING my new Outback!! I'm so very happy to finally be a part of the Subaru family! Thank you, Dan, for helping to make my purchase so effortless! Jonathon Szabo

Employees Worked With

Dan McNeil

5.0

April 14, 2018

"My Second Subaru!"

- Carol Polster

The purchase experience was great. Harry was professional, friendly, courteous, and very knowledgeable regarding the car. He also went the extra mile to get the car I wanted!

Employees Worked With

Harry Moseley

April 10, 2018

"Our first Suburu"

- SteveandMary

We were not sure if we wanted to get a Suburu as we have been Toyota people for over 30 years. We came in and looked at a few and drove one and really liked what we saw. Dan was absolutely great in explaining all of the features and everything the Outback had. When it came to signing the lease and picking up the car, just everything from beginning to end he was so helpful and made the process so easy. No doubt Dan converted these Toyota people to Suburu!!

Employees Worked With

Dan McNeil

5.0

More Reviews More Reviews

Photos & Amenities

After Hours Drop-Off
Evening Pickup Until 7:00pm with Paid Service Ticket
24/7 Online Scheduling
Free Loaner Cars
Complimentary Car Wash
Free WiFi
Shuttle Service
Authorized Accessories Store
Authorized Parts Store
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Vending Machines
Instant Financing
Pet Friendly

View all amenities

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