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Subaru of Richmond

Overview Employees Reviews (225)

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Subaru of Richmond

4.9

225 Lifetime Reviews

9177 W Broad St, Richmond, Virginia 23294 Directions

Sales: (866) 938-5744

Service: (804) 346-4000

Parts: (804) 346-4000

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Excellent

98% Recommended

4.9

225 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Subaru of Richmond is Your Stress Free No-Pressure Subaru Dealer. Tired of the same old car dealership pressure tactics? You won't find them here at Subaru of Richmond. Our Sales & Leasing Specialists are highly trained and professional. Their goal is to help you find the right Subaru that best meets your needs. We never flood the floor with untrained over aggressive sales people who are approaching you before you can even get our of your car. We won't tell you things like, this deal is only good tonight or there are 11 other people waiting to buy this car. When you visit Subaru of Richmond you'll be given the freedom to browse our inventory at your leisure. When you're ready to be assisted, come on in and meet our staff. (Saturday is a particularly busy day and calling ahead for an appointment is recommended) Request a quote online and you'll receive a competitive detailed quote. Yes we'll follow up with you after that, but not excessively like most dealers do with bombardments of emails full of nonsense. We're happy to provide you with the information you are looking for and earning your trust before you come in to the dealership.

Top Reviewed Employees

Dan McNeil

Product Specialist

5.0

View 30 Reviews

Harry Moseley

Product Specialist

5.0

View 50 Reviews

Tom Carr

Product Specialist

5.0

View 8 Reviews

David Lowenhagen

Product Specialist

5.0

View 34 Reviews

More Employees More Employees

Latest Reviews

September 19, 2018

"Great Experience"

- Mike

I apologize for the delay in sending a review since I have only stellar comments about my latest experience at Subaru of Richmond. We recently purchased our second Outback from this dealership and the sales experience was exemplar. I meet with Dan MacNeil for the purchase of our 2019 as well as the first vehicle, a 2015 Outback. I was comfortable in working with Dan for a fair price and he more than obliged in presenting the many features of the 2019. The entire purchasing experience at Subaru of Richmond, from Dan to Richard (finance guy), was one to appreciate. I am happy to be called a repeat customer.

Employees Worked With

Dan McNeil

5.0

September 18, 2018

"Everything went smoothly and on time. "

- Mikey

Everything went smoothly and on time. I never felt neglected. The only thing that disappointed me was the trade in value of my car. It was less than the Edmunds value which I did not list as excellent. The sales hype said that the price was beaten 8 times out of 10 (actually that's 4 of 5). The price was fair I suppose, but I was a bit annoyed at the outcome. All in all, great car and a good experience. That doesn't always happen.

Employees Worked With

Dan McNeil

5.0

September 11, 2018

"Tom Made it Easy to Get the Exact Car that I Wanted"

- Edsel Girl

Tom is a top of the line salesman. He made it easy to get the exact car that I wanted. I would recommend him to anyone looking to purchase a new vehicle.

Employees Worked With

Tom Carr

5.0

More Reviews More Reviews

Photos & Amenities

After Hours Drop-Off
Evening Pickup Until 7:00pm with Paid Service Ticket
24/7 Online Scheduling
Free Loaner Cars
Complimentary Car Wash
Free WiFi
Shuttle Service
Authorized Accessories Store
Authorized Parts Store
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Vending Machines
Instant Financing
Pet Friendly

View all amenities

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