Subaru of Sterling

Stohlman Subaru of Herndon is by far the best car Stohlman Subaru of Herndon is by far the best car dealership I have done business with. I started looking for a Subaru to purchase on line and Mark D Stohlman Subaru of Herndon is by far the best car dealership I have done business with. I started looking for a Subaru to purchase on line and Mark Doyle responded promptly to all of my emails. I was interested in the 0% financing that I saw in the adds and I wanted to finance for 48 months. Mark made sure that I knew the 0% was for 36 month financing. The other local dealerships never clarified this for me even though they knew I wanted 48 month financing . Because Mark was being honest I decided to just work with him to get my new Subaru. I went in to the dealership and met with Mark and told him exactly what I wanted on my new vehicle. The search was on for my new car. Gus actually found my new vehicle and called me to make sure it was exactly what I wanted. I was told the delivery date and the car arrived that day. The actual purchasing of the car was painless and the price was exactly what I had been told. Sharon did the paperwork quickly and she was very easy to work with. I also traded in my old car and I got a very good price for the trade in. The "above and beyond" customer service I was given by Mark and Gus makes me a Stohlman Subaru of Herndon loyal customer. I would highly recommend if you are looking for excellent customer service and a great price on a Subaru go to Stohlman Subaru of Herndon. More

Harrison and Terry could not have been better. They were helpful, knowledgeable and courteous in every way. The entire process of buying a truck from them was very pleasant and satisfying. I would recommend helpful, knowledgeable and courteous in every way. The entire process of buying a truck from them was very pleasant and satisfying. I would recommend them to anyone. More

Rajan was very easy to work with. He knows his cars and enjoys selling them. He didn't pressure us in any way. He found the car we wanted, got it sent to the showroom, and took us for a test drive. Always enjoys selling them. He didn't pressure us in any way. He found the car we wanted, got it sent to the showroom, and took us for a test drive. Always friendly and courteous. We enjoyed the experience and love the car. More

This was our first purchase at Stohlman Subaru of Herndon, and even though we did not purchase a Subaru, I felt we were treated with the same friendly, no pressure approach that we would have experie Herndon, and even though we did not purchase a Subaru, I felt we were treated with the same friendly, no pressure approach that we would have experienced if the car we purchased were a Subaru. Mark was a pleasure to work with, and my husband and I agree, it was our best car buying experience ever. I will certainly put them at the top of my list the next time we need a car, new or used. March 27 update: Although we still think Mark Doyle was great to work with, two events have changed our overall rating on this dealership. First was the fact that the dealership's service dept did not tighten the oil filter or the oil pan plug, and as a result the car lost one half quart of oil in a very short amount of time. Secondly, according to the dealership, they had personnel turnover in their main Title/Tags department, and it took almost a month and a half to get our private financing and title/tags/registration finalized. I will admit that some of the trouble with the tags was inadvertently our fault, but for the issue to take over one month to get resolved is not acceptable. More

Amazing customer service! This dealer goes above and beyond in both the sales and service department. I own 2 Subarus, both purchased through this dealership. The staff is knowledgeable, friendly, and beyond in both the sales and service department. I own 2 Subarus, both purchased through this dealership. The staff is knowledgeable, friendly, and very accommodating. They took the time to listen to my needs and worked with me to find the perfect vehicles. The service department is professional and efficient and leave me feeling very confident when I entrust my vehicle to them. I couldn't be more pleased! I recommend them unconditionally. More

I bought a new Subaru Outback on 2/1/12, and Mark Doyle was the salesman. I have never come across a nicer car salesman! Mark knew his stuff, and he patiently answered all of my questions. I never felt was the salesman. I have never come across a nicer car salesman! Mark knew his stuff, and he patiently answered all of my questions. I never felt pressured in the slightest, and I was very comfortable throughout the entire transaction. Terry Davis helped with the financial aspect of the transaction, and he was a pleasure to deal with as well. I would highly recommend this dealership! More

One of the most pleasant purchase experiences in the over 35 years of buying cars. Sales rep was very helpful but not pushy. Process was very efficient. 35 years of buying cars. Sales rep was very helpful but not pushy. Process was very efficient. More

These guys were great and super friendly. They really wanted to know what I wanted. They didn't try to pressure me into anything. They listened and told me what they could do for me. I give them all 5 st wanted to know what I wanted. They didn't try to pressure me into anything. They listened and told me what they could do for me. I give them all 5 stars! More

the level of service provided by terry was very effective, efficient, and friendly. choosing a vehicle under the specified dollar amount was made relatively easy and effortlessly. effective, efficient, and friendly. choosing a vehicle under the specified dollar amount was made relatively easy and effortlessly. More

This dealership really made our car buying experience much more pleasurable than we thought possible. We first emailed a couple of dealerships online to get the best prices, and Stohlman was by far the much more pleasurable than we thought possible. We first emailed a couple of dealerships online to get the best prices, and Stohlman was by far the cheapest in the region including West Virginia, Maryland, and other Virginia dealerships. We received a quick reply from Rajaan, who was quick and thorough with his responses to us throughout the process. We decided one morning to go look at the car and drove over 1.5 hours to this dealership. Rajaan had the car we were looking for outside waiting for us to see and test drive. After looking around, we decided to go with the car in the showroom. Any questions we had, Rajaan or Gus knew the answers to (down to the tenth of an inch of ground clearance...things like that). We had our own financing, but got a much better rate through Subaru. We finished the process with Sharon who was very knowledgeable with the paperwork and title transfer. Also, we traded in a Ford F150, and we were extremely pleased with the amount they gave us on the trade in. Overall, we honestly could not have been happier with our car and our car buying experience. We HIGHLY recommend this dealership and will send anyone looking for a Subaru to their location. More