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Subaru of Sterling

Sterling, VA

4.4
584 Reviews
Call Dealership (571) 620-3972
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21736 Auto World Circle

Sterling, VA

20166

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584 Reviews of Subaru of Sterling

November 24, 2025

The motor oil still looks old after the 60K service. If so, I wonder what else might have been skipped. Spark plugs? Tire rotation? Differential or brake fluid? More

by mdrumm66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Luu
Report | Print
November 23, 2025

The staff is always nice and I have always received good service at this dealer. More

by srw5327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee, Robert Luu
Report | Print
November 23, 2025

Quick a nd efficient welcome. Great interview with service advisor. And, about an hour later, my SUPER-U was ready!! Thank you so much! More

by rhw1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service writer was a woman.
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November 20, 2025

Jorge was very helpful and informative. When I had an emergency come up, he quickly arranged for a loaner car. More

by kthop7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Report | Print
Nov 21, 2025 -

Subaru of Sterling responded

Thank you for sharing your positive feedback about Jorge! We are happy to hear that we could get you set up with a loaner at Subaru of Sterling. Please let us know if you need anything else! Safe travels.

November 19, 2025

Clean, comfortable waiting room with drinks and snacks. Staff is helpful and pleasant. Service on car was done well. More

by moreen.mcvicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Dent, Omid Ahmadi, Robert Luu
Report | Print
Nov 19, 2025 -

Subaru of Sterling responded

It is lovely to hear this, Moreen. We are glad you enjoyed the clean and comfortable waiting area and that the team at Subaru of Sterling provided helpful service throughout your visit. Thank you for sharing your experience, and we look forward to welcoming you back again soon.

November 19, 2025

Service Advisor Natalie Porter and David Lee were FANTASTIC and provided me EXCEPTIONAL CUSTOMER SERVICE, hands down. They both kept me in the loop with the status of my vehicle and made me feel righ More

by Dave.penrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee
Report | Print
Nov 20, 2025 -

Subaru of Sterling responded

Hearing that you had such a great visit, Dave.penrod, truly means a lot. Natalie and David will be so glad to know their communication and care made you feel right at home throughout your service. We appreciate you for choosing Subaru of Sterling, and we look forward to welcoming you back anytime.

November 18, 2025

Pleasant helpful staff, nice waiting area, go above and beyond what's expected. Very pleased. More

by private
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano
Report | Print
Nov 18, 2025 -

Subaru of Sterling responded

We appreciate you for sharing your experience. It’s wonderful to hear that our staff at Subaru of Sterling went above and beyond and that the waiting area made your visit comfortable. We look forward to assisting you again in the future.

November 18, 2025

Always able to get in for quick and courteous service. All employees seen customer focused and the waiting room is quiet and comfortable. More

by glhowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee, Robert Luu
Report | Print
Nov 19, 2025 -

Subaru of Sterling responded

Thank you for your thoughtful feedback! We are grateful for your business and look forward to seeing you again at Subaru of Sterling. Safe travels!

November 16, 2025

My car's service went very smoothly, the mechanic made a video of the underside of the car showing that the train is clean, no leaks. More

by doantnghi55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee
Report | Print
Nov 17, 2025 -

Subaru of Sterling responded

Thank you for sharing your feedback about the video inspection at Subaru of Sterling Service Center! We hope to welcome you back again down the road! Take care!

November 13, 2025

I have taken my care to this dealership for over 10 years. Great honest staff. Never had a bad experience and I have owned 4 Subaru'. More

by Novaman123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee, Robert Luu
Report | Print
Nov 14, 2025 -

Subaru of Sterling responded

It is wonderful to hear that Subaru of Sterling has consistently provided honest and reliable service over the past 10 years. Your long-term trust means so much to us, and we look forward to continuing to serve you and your Subaru vehicles for many years to come.

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