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Subaru of Sterling
Sterling, VA
573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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573 Reviews of Subaru of Sterling
July 17, 2023
Always polite, excellent staff from making appointment to the reminders and change or rescheduling. I wait at dealership for my maintenance and car care. Was so surprised when they washed my vehicle before the reminders and change or rescheduling. I wait at dealership for my maintenance and car care. Was so surprised when they washed my vehicle before giving my keys. Greatly appreciate this dealership from when I first leased my Subaru and then bought it. Love my Subaru! More
by gardnerwj
Employees Worked With
Arvin Nano, David Lee, Robert Luu
June 24, 2023
Problem with Starlink being discontinued and no sound with apps. Tested the computer apps and explained how to get volume and reason for Starlink discontinuity. Technician spent a lot of time working on with apps. Tested the computer apps and explained how to get volume and reason for Starlink discontinuity. Technician spent a lot of time working on the ptoblem More
by Cdoetsch
Employees Worked With
Arvin Nano, David Lee, Robert Luu
May 30, 2023
I went in to replace my right front tire, which was punctured by a large nail in a way that the tire could not be repaired. The tire replacement service was efficient and straightforward, and carried punctured by a large nail in a way that the tire could not be repaired. The tire replacement service was efficient and straightforward, and carried out in a friendly manner. More
by m.swallow
Employees Worked With
David Lee
February 15, 2023
Shockingly great customer service focus. Everyone at Stohlman Sterling has been amazing. My salesperson, Ali Sami, was knowledgeable, reasonable, fun, fair and very easy to deal with. Th Everyone at Stohlman Sterling has been amazing. My salesperson, Ali Sami, was knowledgeable, reasonable, fun, fair and very easy to deal with. The concierge/customer service aftercare guy, Chris/Brian, has been outgoing and excited to show me new and obscure features of my new car. If you buy a car at Stohlman Subaru, make sure you interact with this guy. I've visited the parts and accessories counter a few times and the level of service Noel provides is shockingly high level for a parts counter. Thank you! Mike C, sales manager,.... Yup, even the sales manager has been awesome. I have been treated so well by the dealership in whole that I will be returning next week to purchase another vehicle outside of my anticipated brand. More
by Craig T. WildernessOutback
Employees Worked With
Chris / Brian , Ali Sami, Noel Galo, Robert Luu
January 17, 2023
they have a Good costumer service. Fast and good attention. Friendly personal. Thanks! Lo unico que no me lavaron el carro como lo hicieron la vez anterior. Fast and good attention. Friendly personal. Thanks! Lo unico que no me lavaron el carro como lo hicieron la vez anterior. More
by consuegrafamily
Employees Worked With
David Lee
May 23, 2022
I had the pleasure to get my vehicle with Vic. I called the dealer to check on the car and he answered the phone and he was quick to check inventory and told me the car was available. When I got t I called the dealer to check on the car and he answered the phone and he was quick to check inventory and told me the car was available. When I got to the dealer he had the car ready for me to look at and answered my questions. Test drove the car and I was sold. All I have to say is I had a great service! I was in and out of the dealer with my car within three hours or less which was phenomenal since I had my seven month old baby at home waiting. It was one of the fastest transactions and loan process I’ve done when getting a vehicle. I would highly recommend them. Thank again J.Fuentes More
by jfuentes
Employees Worked With
Vic Ejaz
April 14, 2022
I brought my Forester in for typical service maintenance. The technician was very friendly and accommodating. I have been very happy with my Subaru Forester and with Stohlman Subaru! The technician was very friendly and accommodating. I have been very happy with my Subaru Forester and with Stohlman Subaru! More
by laurimal
Employees Worked With
Daniel Eisenberg
