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Subaru of Sterling

Sterling, VA

4.6
656 Reviews

21736 Auto World Circle

Sterling, VA

20166

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656 Reviews of Subaru of Sterling

October 16, 2015

Good Price, But Inconsistant Re: Customer Care I like my car and though I had to haggle a bit, I'm happy with the price I paid. However, some of the staff in this dealership value delivering a high More

by CydaCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max was salesman., Tom Wimmer, Aka Koffi, Sam Kasraie
Oct 16, 2015 -

Subaru of Sterling responded

Dear CydaCar, Thank you for taking time to post about your experience. We value feedback positive or negative and it seems in your case we may have fallen short of our goal of providing truly exceptional service. Please feel free to call me directly if there is anything more we can do to improve your experience or learn from this situation. Sincerely, Tom Guzulaitis Manager 703-437-6000

September 18, 2015

Excellent experience purchasing from David at Stohlman! We were car shopping for a long time. When we finally found the car we wanted, David made the experience very easy. We choose a pre-owned car on the More

by jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 22, 2015 -

Subaru of Sterling responded

Thank you for coming out to see us, and for your business! We're always glad to hear from our customers, and we hope to keep up the good work for you in the future!

August 22, 2015

Fernando and the team were fantastic. Fernando Avila and the team at Stohlman offered a hassle-free car buying experience. From the minute he responded to an email request for more informa More

by Russell H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Thomas , Tom Wimmer, Fernando Avila, Jay Valenzuela
Aug 27, 2015 -

Subaru of Sterling responded

Thank you for your feedback! We're glad you got into a great vehicle, and that we were able to make that happen. Let us know if you need anything else!

July 28, 2015

The dealership makes you feel like you're part of the family I bought my car 1 year ago today and everyone still makes me feel special; they are always friendly, nice and know me by name. Mike Cerqueira was my More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cerqueira
Aug 10, 2015 -

Subaru of Sterling responded

Thank you for your feedback, and we're happy to hear you're doing so well! It is always great to hear from you, too!

June 15, 2015

Great Dealer I had a great buying experience at Stohlman Subaru of Herndon. Prior to contacting Stohlman, I had already shopped around a bit, picked out the exact More

by Brian_E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2015 -

Subaru of Sterling responded

Congratulations on your new Subaru! We're grateful for your feedback, and thrilled that you had such a great experience with Stohlman and Iman. Stop by anytime and let us know how things are going!

April 15, 2015

Best car purchasing experience! Never gave Subaru a thought and considered it a "outdoorsy" brand but after seeing reviews for the Forrester decided to give it a try.Big selling poin More

by Nreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Avila
Apr 21, 2015 -

Subaru of Sterling responded

Thank you for your review! We'll pass along your compliments to Fernando and the Service department - please let us know if we can be of any further assistance, and enjoy your Forester!

September 24, 2014

Good Car Buying Experience! I recently purchases a '14 Impreza Sport Limited from Stohlman's and had the good fortune to have Fernando Avila to work with. The sales process was More

by Be base
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Avila
September 14, 2014

Excellent Car Buying Experience I just bought a Subaru Forester 2015 from Fernando Avila, and I'm really satisfied. The transaction went smooth and he offered excellent customer serv More

by stevenlu1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Avila
August 22, 2014

Excellent Car Buying Experience I would like to take this opportunity to thank Iman Jaberizadeh for his helpfulness for purchasing our 2105 Subaru Lagacy. Sales transaction was very More

by kalyani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 12, 2014

I love this Dealership! I have had my 2011 Outback serviced at Stohlman's in Herndon twice and both times was treated fairly and kindly. I plan on going back for service sin More

by moreen.mcvicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Avila
Aug 12, 2014 -

Subaru of Sterling responded

Moreen, Thanks for taking time to describe your experience with our service department and Fernando. We're proud of the whole team here and are very thankful for your business. Wishing you many miles of safe driving! Michael Rusnak General Manager

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