Subaru of Sterling - Service Center

Last minute appointment My wife's car failed a VA state inspection due to rear brake wear below the acceptable minimum. It was a Saturday and my wife needs her car for work d My wife's car failed a VA state inspection due to rear brake wear below the acceptable minimum. It was a Saturday and my wife needs her car for work during the week because it has the sticker for her downtown parking. I called Service Manager Tom Wimmer and explained that even though there was a 15-day grace period for making repairs, I wanted to have the car serviced that day if possible. Tom was able to fit me in and even gave me a free loaner for Saturday errands. The car was ready that afternoon before the service department closed at 4pm. I worked with service rep Heather Thomas in processing the car in and out and she was a real pleasure to work with. The team at Stohlman of Sterling is laid back and fun to deal with and I recommend them to all Subaru owners for your service needs. More

Inspection I would like to thank the staff for the quick service in getting my cars inspection completed. As always I was immediately helped by Jay and after tak I would like to thank the staff for the quick service in getting my cars inspection completed. As always I was immediately helped by Jay and after taking down my cars info, I was off to get one of their excellent coffees. I barely had time to finish the coffee before I was alerted via text memo that my car was done! What great service and so fast! I highly recommend this dealership. More

Awesome The sales guys are terrific. The service is fast. Everyone is professional and friendly. The waiting room is really nice. The whole place is very clea The sales guys are terrific. The service is fast. Everyone is professional and friendly. The waiting room is really nice. The whole place is very clean. Love this place! More

They will do the right thing I've been doing business with Stohlman Subaru since they were located in Herndon. Their service department always does the right thing for the custom I've been doing business with Stohlman Subaru since they were located in Herndon. Their service department always does the right thing for the customer... and that applies to Subaru of America and this dealership. In particular, Tom listens and then delivers what is needed to satisfy the customer. I had no problem referring my daughter to purchasing her first car (a Forrester) and having Tom and his team take care of her. - IW More

always consistant and concerned for my subaru's care in my 8 years of Subaru ownership. Stohlman Subaru (of Sterling), has had my back in making sure the auto is operating at its best. totally satisfied in my 8 years of Subaru ownership. Stohlman Subaru (of Sterling), has had my back in making sure the auto is operating at its best. totally satisfied. More

radio replacement Radio was replaced in my Outback under warranty. Job was done quickly and effeciently. Tom does a great job of customer relations . I live in Winchest Radio was replaced in my Outback under warranty. Job was done quickly and effeciently. Tom does a great job of customer relations . I live in Winchester and will continue to drive the 50 miles even though we have a Subaru dealership in Winchester More

Service with a smile! Although I bought my car in Maryland I have brought my vehicle to Stohlmas over the last 2 years. Each and every time I bring my vehicle here I had n Although I bought my car in Maryland I have brought my vehicle to Stohlmas over the last 2 years. Each and every time I bring my vehicle here I had nothing but great professional courteous service. The facilities in Sterling are clean well maintained and provide a professional and actually welcoming environment. Heather Thomas and the entire service staff is nothing but helpful and courteous even with Oddball questions regarding Subaru vehicles. They always take the time to sit down and discuss your issues. The biggest negative that I have on stohlman Subaru is that I can't take the staff with me to my next Duty station. More

Excellent and Efficient I always enjoy bringing my Forester into Stohlman Subaru in Sterling for service. The last few times I waited for my car in their beautiful waiting r I always enjoy bringing my Forester into Stohlman Subaru in Sterling for service. The last few times I waited for my car in their beautiful waiting room. As always, the Subaru professionals are very friendly, and the servicing on my car is quick and efficient. It is always a pleasure to work with the folks at Stohlman Subaru. More

Great experience as usual Love going here for my car servicing...very professional people. Tom Wimmer was great and so are the others is this establishment. Definitely buying m Love going here for my car servicing...very professional people. Tom Wimmer was great and so are the others is this establishment. Definitely buying more cars in future from here. More

Responsive & Thorough I needed my 08 Tribeca checked over prior to a cross country drive. The people at Stohlman Subaru did a great job quickly. They always check with me I needed my 08 Tribeca checked over prior to a cross country drive. The people at Stohlman Subaru did a great job quickly. They always check with me and talk me through all of my options before a major repair. Great service. More