499 Reviews of Subaru of Utica - Service Center
It was a busy day but Joanne and the other staff were friendly, helpful and timely--thank you! friendly, helpful and timely--thank you! More
Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More
Very throughly and efficient. But they need to get a sectary just to answer the phones. Not very good customer service if a live person doesn’t pick up the phone where you have to But they need to get a sectary just to answer the phones. Not very good customer service if a live person doesn’t pick up the phone where you have to leave a message. Very unprofessional. Other thank that good service More
Experience was very good with the oil change. I did feel Tyler explained things to me when I asked questions regarding new tires and the pricing of them. I do need to call him, as I ended up fi I did feel Tyler explained things to me when I asked questions regarding new tires and the pricing of them. I do need to call him, as I ended up finding that coupon sent to me in the mail pertaining to the discount on my rotation, which they would not honor at the time unless I had the coupon. More
Great customer service! Fast service! Waiting area is comfortable with snacks and drinks. Play area is perfect for moms on the go Fast service! Waiting area is comfortable with snacks and drinks. Play area is perfect for moms on the go More
Vehicle serviced in minimum time! Friendly and professional associates! Thanks to Bob my salesman for being there! Friendly and professional associates! Thanks to Bob my salesman for being there! More
From the service advisor to the tech, service was done in a timely manner and was done right a timely manner and was done right More
Joanne, while under the duress of the pace in Service, exhibited impeccable professionalism. A+++++++ Tech! exhibited impeccable professionalism. A+++++++ Tech! More
They suck. Gave me a super dirty rental car after having me wait all day for a “clean” one. Don’t go here Gave me a super dirty rental car after having me wait all day for a “clean” one. Don’t go here More