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483 Reviews of Subaru of Utica - Service Center
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June 10, 2025
Friendly staff who answered my questions thoroughly. Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up - but he was pleasant and helpful as well!) More
by LAMBLC
Verified Customer
June 10, 2025
Good service. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. More
by ANNEVANSTRANDER
June 10, 2025
Service for inspection, oil change and tire rotation, was done on time. Tyler was very professional. was done on time. Tyler was very professional. More
by LZYGO
Employees Worked With
June 08, 2025
Great customer service in every aspect, service or sales. ...very attentive to customers' questions and needs. ...very attentive to customers' questions and needs. More
by MADIA4
June 05, 2025
Great service department. Did inspection and checked what was requested. Thank you for great service people. Did inspection and checked what was requested. Thank you for great service people. More
by GRACELYNLOU
Employees Worked With
June 04, 2025
Very impressive Subaru dealership and I've been to several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So c several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So clean could eat from garage floor. More
by lsillick
Employees Worked With
June 04, 2025
brought it in to check Ac on my 25 crosstrek . Very professional, explained everything perfectly , knowledgeable and friendly. Josh the service manager was the best!! Salvatore also fantastic!! Very professional, explained everything perfectly , knowledgeable and friendly. Josh the service manager was the best!! Salvatore also fantastic!! More
by MARK@FREDFCOLLIS.COM
Employees Worked With
Salvatore, Josh
June 01, 2025
Very professional, 0 wait time at the desk, in my car was finished before promised! finished before promised! More
by RIGHONESTY
Employees Worked With
May 23, 2025
I didn’t realize that I had scheduled my appointment for the wrong day and when I brought my car in, they told me that my appointment was actually in 2 weeks, which was the earliest time slot I had seen onl the wrong day and when I brought my car in, they told me that my appointment was actually in 2 weeks, which was the earliest time slot I had seen online. I said that it was urgent and if there was any earlier appointments and they took my car in that same day and had it done before the end of the day. Super appreciative of the friendly staff and the great customer service! Thank you again! More
by S.NEOU
