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Nick Orbinati
Nick Orbinati at Subaru of Utica

Nick Orbinati

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
129 Reviews
4.8

129 Reviews

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129 Reviews of Nick Orbinati

June 23, 2026

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Friendly staff and incredibly helpful when I had to bring my car in recently. It was ready the following day after I dropped it off. More

by LTSHEPARDSON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jun 24, 2026

Subaru of Utica responded

Thank you for sharing your feedback about our team! It's great knowing we provided a friendly and helpful atmosphere for you. We appreciate your business and we hope to see you again at Subaru of Utica.

June 19, 2026

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The appointment was easy to get. The work was completed in a timely manor. Both parts and service departments were very helpful. More

by WANNAPAR3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rosato, Lee Gold

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Jun 22, 2026

Subaru of Utica responded

We're happy to hear our team provided efficient service! Thank you for choosing Subaru of Utica, and we hope to see you again down the road. Have a nice day!

June 19, 2026

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Coming in for a tire repair shouldn’t take almost 2 hours to fix & patch More

by MARSALASTACY
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 23, 2026

Subaru of Utica responded

Hello, Our team would like to thank you for allowing us to serve you, as we appreciate your business. We regret that you experienced an extended wait time, and would like the opportunity to discuss this with you further. Please reach out to me at your convenience. We hope to have the opportunity to serve you again. Allen Hutchings - Assistant General Manager - ahutchings@carbonecars.com

June 05, 2026

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Signing in took a little longer than I thought it should . Customer lounge was ok, pricing for service performed was fair More

by GKRIGER2450
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

Subaru of Utica responded

We appreciate the feedback and we’re glad to hear you found our pricing to be fair. We will work on improving our sign-in process. Thank you for choosing Subaru of Utica and we hope to welcome you back soon!

May 30, 2026

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It has been great to find a dealership where I feel confident in the service I’m receiving. Everyone is friendly and go out of their way to listen and help where they can. More

by MERDO1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez, Joanne Palmer

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Jun 01, 2026

Subaru of Utica responded

Thank you for your review! We’re happy to hear we’ve earned your confidence and that you felt supported by our team. We appreciate your business and your praise of our team for going out of their way to listen and help. Please come back and see us again at Subaru of Utica!

May 28, 2026

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Everything went well. All of the people that I talked to were polite and very nice. More

by BRIAN.C.WOODARD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Subaru of Utica responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

May 16, 2026

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Responsiveness and communication were excellent. The process from drop off to pick up the as seamless. More

by NY2VABCH
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Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Subaru of Utica responded

We’re happy to hear everything went seamlessly! Thank you for choosing Subaru of Utica for your automotive needs. We look forward to your next visit!

May 15, 2026

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Zack was outstanding. Very satisfied with the service, and I find the people I dealt with to be very professional. More

by msdevine45@gmail.com
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Workmanship
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Recommend Dealer
Yes
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May 15, 2026

Subaru of Utica responded

We are happy to hear Zack and our team made your experience a great one! Thank you for your business and review!

May 06, 2026

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Employee Rating

Explained everything, great expertise got what I wanted. I would certainly recommend this dealership in looking for a Subaru. More

by JOY.KORCE
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Brand Glerup

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May 07, 2026

Subaru of Utica responded

Hi Joy, thank you so much for recommending Subaru of Utica and sharing your feedback about our team! We hope to see you again down the road!

April 12, 2026

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Employee Rating

Friendly attentive staff. Willing to answer questions and listen. Explained everything in detail. Clean waiting area. More

by TURTLEVLS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 13, 2026

Subaru of Utica responded

Thank you for sharing your kind feedback with us! We’re thrilled to hear about your positive experience at Subaru of Utica. We’ll see you next time!

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