Subaru of Utica - Service Center

Knowledgeable, friendly, attentive staff. pleasure doing business with. Looking forward to coming back to service my non Subaru vehicle. Thanks Vinny keep up the excellent work. pleasure doing business with. Looking forward to coming back to service my non Subaru vehicle. Thanks Vinny keep up the excellent work. More

They did not get back to me about the DCM box for 3weeks when they said it would be in in 3 working days. My first two calls were not returned when they said it would be in in 3 working days. My first two calls were not returned More

My visit here was a first. There was an issue with the length of time taken for the service provided and it was compensated for, which was completely unexpected. I was actually There was an issue with the length of time taken for the service provided and it was compensated for, which was completely unexpected. I was actually in shock at checkout. The waiting area was clean. Staff were all friendly. More

I had a very good experience at the dealership. I was greeted and helped immediately. My car was taken in for service. Joanne explained what needed to be done. There is always lots of customers th I was greeted and helped immediately. My car was taken in for service. Joanne explained what needed to be done. There is always lots of customers there. The waiting room and amenities are very clean and comfortable. My compliments to the staff. More

One of the reasons why we continue to deal with Subaru is the quality of the service and staff. the quality of the service and staff. More

The staff at the service department were very helpful with battery problem I was having. They were able to fit in to their schedule and since it was a holiday weekend I was grateful to say the least. with battery problem I was having. They were able to fit in to their schedule and since it was a holiday weekend I was grateful to say the least. More

I always enjoy working with Tyler! Everyone always does a fantastic job with my WRX. Love the customer service. Everyone always does a fantastic job with my WRX. Love the customer service. More

Vince always takes great care of me and my Subeee. All of my experiences there have been positive All of my experiences there have been positive More

Transparent about work, giving customer informed options. Honored extended warranty on module. Customer kept informed. Thorough. Honored extended warranty on module. Customer kept informed. Thorough. More

They explained when to do the needed work on my car Tyler was very helpful Tyler was very helpful More