Subaru of Utica - Service Center

Excellent as always. Repeat customer. Have never had a negative experience as of yet. Recommended. Repeat customer. Have never had a negative experience as of yet. Recommended. More

I was supposed to meet with someone to go over some of the features of my car but no one saw me. I would like this opportunity at another time. the features of my car but no one saw me. I would like this opportunity at another time. More

Joanne is always super nice and great with customer service care. Tech was thorough and polite. service care. Tech was thorough and polite. More

The service department was fast, efficient, and provided a video of check up. Vincent explained the service I needed and will need in the future. a video of check up. Vincent explained the service I needed and will need in the future. More

Vincent and Nick were to notch. Excellent service, transparent communication, friendly, and you could tell that they really cared about determining what was going on with the car an Excellent service, transparent communication, friendly, and you could tell that they really cared about determining what was going on with the car and fixing it the right way. I will now be returning as a customer for life thanks to the reliability and fantastic service. I really appreciated the videos of the service and what needed to be fixed for clear and open communication as well. Thank you for all that you did! We will definitely purchase our next vehicle from you as well! More

Always pleasant when you arrive. Knowledgeable. Explains what is needed. Comfortable waiting area. Highly recommend. Knowledgeable. Explains what is needed. Comfortable waiting area. Highly recommend. More

Located close to home, they are very convenient and knowledgeable on their Subaru Forester cars. knowledgeable on their Subaru Forester cars. More

Vincent was very thorough in explaining all the work I needed done on my Forester. He And Nick worked very hard on my car. The service department was short staffed the day I was in and that contributed needed done on my Forester. He And Nick worked very hard on my car. The service department was short staffed the day I was in and that contributed to the long wait. More

Everything was done efficiently and the staff was very friendly and helpful. It was a very pleasant experience to get my car serviced. friendly and helpful. It was a very pleasant experience to get my car serviced. More

If Vince was the check in person, he was very professional. But he was not able to tell me why the car arbitrarily beeps for no reason when you start it or when driving down the rd with nothing professional. But he was not able to tell me why the car arbitrarily beeps for no reason when you start it or when driving down the rd with nothing in front of you. What a stupid design and your mechanics can’t seem to fix. More